6/10 - Ok
Amanda
13 de ago. de 2025
We stayed at the Fiji Hideaway for 7 nights breakfast included. The grounds, gardens, beach and pool area were great, beautiful setting and very family friendly. The staff are super friendly, engaging and welcoming and went out of their way to make our stay enjoyable. The hotel has entertainment on every night and plenty of activities each day if you wish to take part. One of the best features we loved was the spa with a superb choice of treatments at very affordable prices and a quality service. All off site activities were easy to arrange at the front desk. A few negatives we experienced:
- one of our bures had a faulty lock which meant if you left you couldn’t get back in. This was highly annoying over the first two days and a promised fix never happened, but we were relocated to an alternative room on day 2.
- the breakfast service was very casual and disorderly, in particular we ordered food that was not delivered, orders were mixed up, we had to chase servers to order, there were insufficient cups, glasses, bowls to meet the number of diners.
- there were requests for clean towels that went ignored on multiple days.
- the bedrooms were okay but the bathrooms were noticeably worn out, grubby looking tiles and surfaces, broken fixtures, loose toilet seats, very poor standard.
Still we enjoyed the stay overall and the resort met our expectations as a 3 star hotel giving value for money.


Amanda
Hospedou-se por 7 diárias em ago. de 2025