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Avaliações de Coast Chilliwack Hotel by APA

3.5 out of 5
Coast Chilliwack Hotel by APA
45920 First Avenue, Chilliwack, BC

Avaliações

8,6

Excelente

Nota 10 - Excelente. 515 de 1001 avaliações" "
Nota 8 - Boa. 339 de 1001 avaliações" "
Nota 6 - Ok. 87 de 1001 avaliações" "
Nota 4 - Insatisfatória. 28 de 1001 avaliações" "
Nota 2 - Terrível. 32 de 1001 avaliações" "

8,8/10

Limpeza

9,0/10

Serviço e funcionários

8,2/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Christine

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel is in transformation. There are obvious things being repaired like the elevator. The staff is kind, check in was fast, there is a good dining option Preston's where steak house and pub fare can be had. We had a pond view room that was clean and quiet. We got a good night sleep. There is a pool, jacuzzi, and a cedar sauna that has the right amount of chlorine (not a burninator). Fresh fruit ice water in the lobby with mint and berries was a nice touch. This is reasonably priced in our opinion and we would stay here again. The challenges: the current elevator situation requires stairs to get to the pool but we did not mind, the area is a tad run down but there is a coffee shop, savon foods, and other options in the adjacent blocks or accross the street and we felt safe.
Hospedou-se por 1 diária em mai. de 2024

6/10 - Ok

Carolyn

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
The staff and room were great, but one elevator was noisy and rough, and the other was out of service because it was apparently noisier. The lobby looked like it needed a renovation and was not inviting. Room price was higher than it should be for current condition of the hotel.
Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

Bernard

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Place was nice. Elevator was broke, one was still working.
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Kaye

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a nice place to stay. Happy to have a location that takes dogs. Would prefer not to have a per pet charge. I enjoyed my stay.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de John Mayne General Manager em 6 de mai. de 2024
Dear Kaye,Thank you for taking the time to share incredible comments with our team! We loved hearing about your recent experience at Coast Chilliwack Hotel by APA. We understand you have many options when it comes to booking a hotel stay, and we appreciate the fact that you have chosen us. Thank you again for your valuable feedback, and we hope to see you again in the future.

6/10 - Ok

Sarah

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024

6/10 - Ok

Andrea

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Cold shower and broken elevator made the mornings not fun but the staff were more than ready to try to help.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de John Mayne General Manager em 30 de abr. de 2024
Hi Andrea. Thank you for taking the time to post your review. My apologies about the shower and elevators. We are currently replacing both elevators. The one elevator should be ready in mid to late May. The other is safe but noisy. Thank you for staying and we hope to see you again.

8/10 - Boa

Gary, MAPLE RIDGE

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were friendly, welcoming and very helpful. From the moment my wife and I walked in we felt that we were the most important people in the world. The friendly and welcoming greeting thru to the quick, informative and efficient check in ensured that our stay would be great. The room, 408, was quiet, clean and well laid out. The only miss ques were: a.- the safe which was laying on the floor in the closet and not attached to anything. and b.- the window covering which while room darkening, did not hang down far enough to block out the light ( there was about a 3 inch gap below the bottom of the drapes and the window sill.
Hospedou-se por 1 diária em abr. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Hello Gary. Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. We are going to be replacing the curtains and add sheers this fall. Thank you for your kind comments. We hope to see you again.

10/10 - Excelente

Arshdeep

Pontos positivos: Condições e instalações da propriedade
Excellent
Hospedou-se por 1 diária em abr. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. I trust that you enjoyed your stay and hope to see you again.

10/10 - Excelente

Andrew

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Cheerful friendly staff. Beautiful views. We will be back.
Hospedou-se por 1 diária em abr. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. I am pleased that you enjoyed your stay and look forward to seeing you again.

6/10 - Ok

Glen

Viagem em grupo
Pontos positivos: Serviço e funcionários
Needs updating
Hospedou-se por 1 diária em abr. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. Our owners are committed to improving the hotel and we will be doing a refresh in the fall after both elevators are replaced. We hope to see you again.

8/10 - Boa

Dalwinder

Pontos positivos: Limpeza e serviço e funcionários
It’s good
Hospedou-se por 1 diária em abr. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Thank you for your kind rating of our hotel. We hope to see you again soon.

10/10 - Excelente

Tara

Hospedou-se por 3 diárias em abr. de 2024

8/10 - Boa

Rob

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Thank you for your kind rating of our hotel. We look forward to seeing you again.

10/10 - Excelente

Art

Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Anthony

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The only issue we had was that on only a two night stay, the digital key card malfunctioned twice, which meant trips down to the receptionist to get new cards. Otherwise we enjoyed our stay. We had breakfast there and it was excellent.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Hello Anthony. Thank you for posting your kind review. Those key cards can be very tricky sometimes. My apologies for the inconvenience. We look forward to seeing you again.

10/10 - Excelente

Dennis

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Hell Dennis. Thank you for your kind rating of our hotel. We look forward to seeing you again.

10/10 - Excelente

Edward

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Hello Edward. Thank you for your kind rating. We look forward to seeing you again.

8/10 - Boa

Patrick

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Rough neighborhood. Clean facilities. General hotel. Nothing extra
Hospedou-se por 1 diária em abr. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Hello Patrick. Thank you for taking the time to post your review. Like most cities and towns in North America, we are having issues with mental health, addiction and an unhoused population. In fact, just yesterday the Chilliwack Chamber held a meeting in our hotel addressing those issues. We hope to see you again if you are back in Chilliwack,

10/10 - Excelente

Jax, Port Coquitlam

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Checked in pretty late so not able to really give much of a review about the amenities. The room was clean. The front desk staff was very friendly and super helpful. Only one elevator was working. The shower head was the only thing that I didnt like, and I could not change the water dispersion.
Hospedou-se por 1 diária em abr. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Hello Jax. Thank you for taking the time to review our hotel. We are in the process of replacing our elevators, hence the one elevator in operation. Apologies about the shower. I will look into that. We hope to see you again.

10/10 - Excelente

Alexis

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em mar. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Hello Alexis. Thank you for your kind rating of our hotel. We look forward to seeing you again.

10/10 - Excelente

lu

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
good service
Hospedou-se por 1 diária em abr. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Thank you for your kind rating and comment. Thank you for staying. We look forward to seeing you again.

10/10 - Excelente

Jutta

Pontos positivos: Condições e instalações da propriedade
The modern toilets at a convenient height are a definite plus. The beds are too high for my liking
Hospedou-se por 1 diária em abr. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Thank you for your kind rating. Our toilets are a feature that our parent company, APA Hotels in Japan uses. We look forward to seeing you again.

8/10 - Boa

william

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All good
Hospedou-se por 1 diária em mar. de 2024
Resposta de Coast Chilliwack Hotel by APA em 6 de abr. de 2024
Hi William. We are happy to hear that you enjoyed your stay with us.

8/10 - Boa

Ryan

Hospedou-se por 1 diária em mar. de 2024
Resposta de Coast Chilliwack Hotel by APA em 6 de abr. de 2024
Hi Ryan. Thank you for taking the time to review your stay with us.

10/10 - Excelente

Nan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good condition with reasonable price
Hospedou-se por 1 diária em mar. de 2024
Resposta de Coast Chilliwack Hotel by APA em 6 de abr. de 2024
Hi Nan. We are glad to hear that you enjoyed your stay with us.

8/10 - Boa

Winnie

Viagem com a família
The elevator is horrible that stemmed the sound of the cable seemed towards the end of the lifespan. When several guests of different floors shared at the same time, it did not stop at the appropriate floor level. Basically each of us had to keep tapping and pressing the floor button after each guest went out. It has taken a lot of time for us to do trial and error before we could figure out what to do. Also the bathtub does not equipped with grab bar so it posts the risks of slip and fall for the seniors.
Hospedou-se por 1 diária em mar. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Hello Winnie. Thank you for taking the time to post your review. Yes, the elevator is difficult but it is safe. We are in the process of replacing both elevators. The elevator should be up and running in a few weeks. It is a lengthy process but needed. If you do require, we do have three rooms that are equipped to more accessible.

10/10 - Excelente

STephanie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Fantastic check in! Very friendly desk staff.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Coast Chilliwack Hotel by APA em 6 de abr. de 2024
Hello Stephanie. We are very pleased to hear that you enjoyed your stay. Thank you for choosing to stay with us.

8/10 - Boa

Parthrajsinh

Hospedou-se por 1 diária em mar. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Thank you for your kind rating of our hotel. We look forward to seeing you again.

10/10 - Excelente

yiyi, surrey

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Coast Chilliwack Hotel by APA em 6 de abr. de 2024
Hi Yiyi. Thank you for taking the time to review your stay with us.

8/10 - Boa

Katelyn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff, clean and easy. One elevator was out for repair, the other needs it soon. Otherwise, perfect!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Coast Chilliwack Hotel by APA em 1 de abr. de 2024
Hi Katelyn. Thank you for taking the time to write us a review. We are replacing both of our elevator. I am sorry for any inconvenience this may have caused you. Regards, Guest Services

10/10 - Excelente

Angelica, Richmond

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very friendly and helpful staff especially Shayla. Thank you
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Coast Hotel by APA Chilliwack em 1 de abr. de 2024
Thank you for taking the time to write us a review Angelica. We will let Shayla know about your lovely comment. Regards, Guest Services

6/10 - Ok

Deborah

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
It was a place to stay, staff made it a good stay.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Coast Chilliwack Hotel by APA em 31 de mar. de 2024
Thank you so much Deborah, it was a pleasure having you stay with us, we hope to see you again!

8/10 - Boa

Travis

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff were great but the buffet breakfast was awful. Only a few choices with weird sausage patties, undercooked potatoes, hard fruit salad, lousy pancakes, and bacon that was pretty good. The scrambled eggs were just ok. Not really scrambled. Also a limit of one beverage that you may not be aware of until you are already committed.
Hospedou-se por 1 diária em mar. de 2024
Resposta de John Mayne General Manager em 28 de abr. de 2024
Hello Travis. Thank you for posting your review. I apologize for the disappointing breakfast. That certainly not the quality that we typically produce. I will certainly discuss this with our Executive Chef. Thank you for staying and I hope we see you again.

10/10 - Excelente

Lyle

Pontos positivos: Condições e instalações da propriedade
Staff very friendly.
Hospedou-se por 1 diária em mar. de 2024
Resposta de John Mayne General Manager em 28 de mar. de 2024
Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. I trust that you enjoyed your stay and hope to see you again.

10/10 - Excelente

Michael

Hospedou-se por 1 diária em mar. de 2024
Resposta de John Mayne General Manager em 27 de abr. de 2024
Hello Michael. Thank you for your kind rating. We look forward to seeing you again.

8/10 - Boa

Mark

Hospedou-se por 1 diária em mar. de 2024
Resposta de John Mayne General Manager em 28 de mar. de 2024
Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. I trust that you enjoyed your stay and hope to see you again.

8/10 - Boa

Robert

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean and friendly staff!
Hospedou-se por 1 diária em mar. de 2024
Resposta de John Mayne General Manager em 28 de mar. de 2024
Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. I trust that you enjoyed your stay and hope to see you again.

10/10 - Excelente

Salma

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very friendly and professional staff! Peaceful and cleaeaeaean! 😊
Hospedou-se por 1 diária em mar. de 2024
Resposta de John Mayne General Manager em 28 de mar. de 2024
Hello Salma. Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. I trust that you enjoyed your stay and hope to see you again.

10/10 - Excelente

Valerie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wow!! Loved this hotel! Will be back to stay again.
Hospedou-se por 1 diária em mar. de 2024
Resposta de John Mayne General Manager em 28 de mar. de 2024
Hello Valerie. Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. I trust that you enjoyed your stay and hope to see you again.

10/10 - Excelente

James

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de John Mayne General Manager em 28 de mar. de 2024
Hello James. Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. I trust that you enjoyed your stay and hope to see you again.

4/10 - Insatisfatória

Jillian

Viagem com a família
Pontos positivos: Serviço e funcionários
Pretty dated hotel. In need of upgrades. Far too expensive for what you get.
Hospedou-se por 1 diária em mar. de 2024
Resposta de John Mayne General Manager em 28 de mar. de 2024
Hello Jillian. Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. We are in the process of several projects to enhance the property, starting with replacing both elevators. We hope to see you again.

8/10 - Boa

Dawn

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de John Mayne General Manager em 28 de mar. de 2024
Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. I trust that you enjoyed your stay and hope to see you again.

4/10 - Insatisfatória

Taylor

Hospedou-se por 1 diária em fev. de 2024
Resposta de John Mayne General Manager em 28 de mar. de 2024
Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. If there is anything that we can do better please message us on Expedia.

10/10 - Excelente

Nigel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Spot on. Will be back.
Hospedou-se por 1 diária em fev. de 2024
Resposta de John em 29 de fev. de 2024
Hello Nigel, Thank you for taking the time to share incredible comments with our team! We loved hearing about your recent experience at Coast Chilliwack Hotel by APA.W e understand you have many options when it comes to booking a hotel stay, and we appreciate the fact that you have chosen us. Thank you again for your valuable feedback, and we hope to see you again in the future.

10/10 - Excelente

denise

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bit litter in sauna & hot tub
Hospedou-se por 1 diária em fev. de 2024
Resposta de John em 29 de fev. de 2024
Hello Nigel, Thank you for taking the time to share incredible comments with our team! We loved hearing about your recent experience at Coast Chilliwack Hotel by APA. My apologies about the littler. We understand you have many options when it comes to booking a hotel stay, and we appreciate the fact that you have chosen us. Thank you again for your valuable feedback, and we hope to see you again in the future.

10/10 - Excelente

Deb

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Coast Chilliwack Hotel by APA em 1 de mar. de 2024
Hi Deb. Thank you for your valuable feedback. We hope to see you again.

10/10 - Excelente

Cyndi M

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to a really great restraint/shops district. Swimming Pool/hot tub and sauna were great.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Coast Chilliwack Hotel by APA em 25 de fev. de 2024
Hello Cyndi. We are so happy to hear you have enjoyed your stay with us. Looking forward to seeing you again!

10/10 - Excelente

bonnie

Hospedou-se por 1 diária em fev. de 2024
Resposta de John Mayne General Manager em 28 de mar. de 2024
Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. I trust that you enjoyed your stay and hope to see you again.

2/10 - Terrível

Gerry

The front desk female staff are rude, unhelpful and miserable people.
Hospedou-se por 1 diária em fev. de 2024
Resposta de John Mayne General Manager em 22 de fev. de 2024
Hello Gerry,We are very concerned by your statement regarding our Front Desk staff during your stay with us and we take these situations very seriously. We have shared your comments regarding our team and they working on improving it immediately. Hopefully, if you return to us, you will be able to experience all the enhancements made.I understand that we may not always get it right, but I can assure you that when we do make a mistake, we make every effort to correct it during our guests' stay so that they leave us happy and relaxed.

8/10 - Boa

Cheryl

Hospedou-se por 2 diárias em fev. de 2024
Resposta de John Mayne General Manager em 28 de mar. de 2024
Thank you for staying at Coast Chilliwack Hotel by APA. We appreciate the time you took to post your review. I trust that you enjoyed your stay and hope to see you again.