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Avaliações de Hotel Chicago Downtown, Autograph Collection by Marriott

4 out of 5
Hotel Chicago Downtown, Autograph Collection by Marriott
333 N Dearborn St, Driveway Entrance at 350 N State St, Chicago, IL

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 665 de 1003 avaliações" "
Nota 8 - Boa. 200 de 1003 avaliações" "
Nota 6 - Ok. 68 de 1003 avaliações" "
Nota 4 - Insatisfatória. 29 de 1003 avaliações" "
Nota 2 - Terrível. 41 de 1003 avaliações" "

9,2/10

Limpeza

9,2/10

Serviço e funcionários

8,6/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

BEATRIZ

Hospedou-se por 1 diária em jul. de 2022
Resposta de Adriana em 20 de jul. de 2022
Good morning. I apologize for the stay not being the best. I will forward your review to management.

6/10 - Ok

Daniel

Viagem com a família
The room was a strong 3 star hotel . It’s in need of an update in my opinion.
Hospedou-se por 1 diária em mai. de 2024

8/10 - Boa

Jean

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything is in walking distance or via the Train. Train leaves from the airport directly and stops at 5 min from the Hotel. 40 min ride - 5$ us per person. Way better option to take the train than Ubering
Hospedou-se por 2 diárias em mai. de 2024

10/10 - Excelente

Enkita, Westland

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean and accessible
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Jonah

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were very helpful and the room was put together elegantly
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Eric

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great hotel
Hospedou-se por 1 diária em mar. de 2024
Resposta de Property Management em 1 de mai. de 2024
We are glad you enjoyed your stay and appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest! We look forward to welcoming you back soon.

10/10 - Excelente

William, Oshkosh

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great proximity to River walk and great restaurants.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Property Management em 1 de mai. de 2024
We are glad you enjoyed your stay and appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest! We look forward to welcoming you back soon.

8/10 - Boa

Doug

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I was here for work, so didn't spend much time at the hotel. The room was comfortable, but very sparse and didn't fit with the way the rest of the hotel looked. The lounge was great and really like breakfast at Yolk. It's a great area for walking and going out at night.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Property Management em 19 de abr. de 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 - Boa

Tamara

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Property Management em 13 de abr. de 2024
Thank you for posting your review from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

6/10 - Ok

Melissa

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
Loved the hotel staff but seems pricey for what it is. My group felt very welcomed for our weekend stay. The hotel is located in a prime spot area with walkable restaurants and things to do. The rooms were average, if anything a bit dated. I booked a room with two queen beds, and the beds were not queens. That was disappointing. We went to the bar once and the bartender was really nice. For the cost of the room and the destination fee, we expected more. Ok at best.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Property Management em 12 de abr. de 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

8/10 - Boa

Marsha & Tim

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Linda at the front desk gets a gold star! Her and the gentleman working the parking in the afternoon. We arrived just as a fire broke out at the property next door. Linda and the gentleman helped us secure our car and get our bags in. She spoke to the police to let them know we were guests and couldn’t move our car. They both went above and beyond to help us in a crazy situation.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Property Management em 11 de abr. de 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kelly M em 7 de abr. de 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your stay at our property. It would be an honor to welcome you back again in the future!

10/10 - Excelente

Maria Cristina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was really close to everything we wanted to visit. Walking distance.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Kelly M em 7 de abr. de 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your stay at our property. It would be an honor to welcome you back again in the future!

6/10 - Ok

Paulina

Viagem com família e crianças pequenas
Pontos negativos: Serviço e funcionários
Hotel front desk did not pick up. Room services was rude. Housekeeping never came after I had call and ask for the room to be clean. The Bar never got out drinks and staff completely ignored us.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Property Management em 12 de abr. de 2024
We apologize your stay was not up to our standards, we have taken your feedback and will be taking steps to improve. We hope you give our hotel another chance the next time you are in Chicago

8/10 - Boa

Mark

Hospedou-se por 1 diária em mar. de 2024
Resposta de Property Management em 24 de abr. de 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 - Excelente

Meshari

Hospedou-se por 1 diária em mar. de 2024
Resposta de Property Management em 19 de abr. de 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

8/10 - Boa

Malaika

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Near water
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Property Management em 3 de abr. de 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 - Excelente

Stephanie

Hospedou-se por 1 diária em mar. de 2024
Resposta de Property Management em 3 de abr. de 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - Excelente

MARIO

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was good
Hospedou-se por 1 diária em mar. de 2024
Resposta de RL em 25 de mar. de 2024
Glad you had a great stay. Thanks for staying with us. Please come back again

10/10 - Excelente

Saralyn

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super GREAT people working here the second u walk in! Beautiful hotel, w fast elevators and great things to do all within a walk. We will totally be back!!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Management em 11 de mar. de 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - Excelente

Taylor

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was super nice and all the employees were great!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Management em 11 de mar. de 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 - Boa

Sandra, Elmwood Park

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Management em 11 de mar. de 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 - Excelente

Daniel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hotel Management em 28 de fev. de 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - Excelente

Raegan

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Property Management em 25 de mar. de 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 - Boa

SANDRA

Viagem com a família
Pontos positivos: Limpeza
The shower dispensers did not work properly Unable to get shampoo I reported and they did not solve the problem
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hotel Management em 21 de fev. de 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

2/10 - Terrível

Hamad

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
3rd times the charm
I ordered a room with the city view. Everything was going great until I scanned my card onto the door, opened it up and a couple was already in there. I went to the front desk to fix the situation and gave me a new room. Went to scan the door and it wouldn’t open, finally a couple opened the door and to their confusion we also got booked the same room. So I went down to have them correct the mistake. I asked for a deluxe suite but they just put me in a room they had available so I didn’t get my city view that I wanted.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Management em 21 de fev. de 2024
Thank you for your review. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.

10/10 - Excelente

Derek

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Management em 21 de fev. de 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - Excelente

Raul

Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Management em 21 de fev. de 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - Excelente

Anna

Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Management em 21 de fev. de 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 - Excelente

Graceliany

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Hotel Management em 13 de fev. de 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - Excelente

mitchell

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great hotel
Hospedou-se por 1 diária em fev. de 2024
Resposta de Property Management em 3 de abr. de 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - Excelente

Lena

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The only thing I did not like was the valet/ parking prices.... they were more than my hotel room.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Management em 5 de fev. de 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

4/10 - Insatisfatória

howard

Viagem de negócios
Pontos negativos: Condições e instalações da propriedade
I arranged a booking for a client with ambassador status, but regrettably, the hotel provided no hot water in their room, leading to a highly disappointing experience. I was embarrassed. Actually would appreciate a full refund.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Management em 5 de fev. de 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

10/10 - Excelente

Andrea

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Will stay here again!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Management em 5 de fev. de 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - Excelente

Tim

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Awesome location if you're going to a House of Blues event! Literally right outside the doorstep
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Management em 5 de fev. de 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

8/10 - Boa

mathew

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely hotel, great location. Valet parking cost is brutal @ $78 per night!
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Management em 5 de fev. de 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 - Excelente

Lee

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Management em 29 de jan. de 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Management em 29 de jan. de 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - Excelente

Robert

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Management em 22 de jan. de 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

8/10 - Boa

Katy

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great stay
We were very happy with our stay. The rooms were comfortable and clean. The staff was very friendly and helpful!
Hospedou-se por 1 diária em jan. de 2024
Resposta de Autograph Hotel Chicago em 15 de jan. de 2024
Thank you we are very happy to hear you had a great stay. Please come back and visit us again ibn the future.

10/10 - Excelente

Kelsey

Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Management em 17 de jan. de 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 - Excelente

Tam

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Hotel Management em 17 de jan. de 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - Excelente

Eyas

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great stay!
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Hotel Management em 8 de jan. de 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 - Boa

Agnes, Itasca

Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Management em 29 de jan. de 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 - Excelente

Yu

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Hotel Management em 8 de jan. de 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

6/10 - Ok

Margarita

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Si me gustó pero ustedes ponen que tiene alberca pero no cuenta con alberca y tampoco con boliche el boliche es externo de la propiedad y la verdad no me volvería a quedar allí. Gracias
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Hotel Management em 8 de jan. de 2024
Gracias por tomarse el tiempo para revisar nuestro hotel. Si bien estamos encantados de haberle recibido como nuestro huésped, nos decepciona saber que no estuvo completamente satisfecho con su estadía general con nosotros. Valoramos mucho sus comentarios ya que siempre estamos buscando oportunidades para mejorar la experiencia general de nuestros huéspedes. Esperamos tener la oportunidad de darle la bienvenida nuevamente a nuestra propiedad en el futuro.

10/10 - Excelente

Joel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Management em 31 de jan. de 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - Excelente

Javon

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Hotel Management em 8 de jan. de 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

8/10 - Boa

Maria del Carmen

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Hotel Management em 8 de jan. de 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

10/10 - Excelente

Jeff

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
New Year Celebration
Great location - easy walking distance to wherever you want to go (theater district, Magnificent Mile, Navy Pier). Friendly staff and updated rooms. Bonus: New Year’s fireworks were launched from the bridge just a few steps out the main entry.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Management em 8 de jan. de 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.