6/10 - Ok
David
17 de mai. de 2024
Pontos positivos: Condições e instalações da propriedade
We stayed for 2 nights - first in a tempess room and second night in the lookout.
Pros -
-the main hotel was immaculate
-the tempess hotel room blew us away
-the hotel grounds are incredible
-staff were extremely hard working and friendly
Cons
-asked for a vegetarian breakfast to be told they had no black pudding or vegetarian sausages? We were also advised by waitress that vegetarian food was not cooked seperately to meat
-the lookout was dirty, the doors covered in cobwebs, the door to hot tub would not lock, the sofa bed was unstable, it was a let down compared to the main hotel
-unless you book in advance it impossible to get a suitable dinner reservation (glad I took snacks for my children to eat)
-one vegetarian starter or main option for dinner (if you manage to get a reservation
-unable to get any children’s cocktails in the teppee so you have to walk back to main hotel and que again
-service at the bar was very slow, the bar man was lovely and worked as fast as he could - not enough staff causing long wait times at the bar (15 mins for 1 drink)
The hotel grounds are breathtaking and the main hotel rooms are beautiful. We did not enjoy the lookout at all and would not recommend it. Due to the lack of dining availability/ options and slow bar - we would not return.
David
Hospedou-se por 1 diária em mai. de 2024