2/10 - Terrível
carmen
Viagem em grupo
19 de abr. de 2026
Pontos negativos: Serviço e funcionários e comodidades
Reserved a room in advance and with no prior warning, I arrived to the location and was told they were "sold out" of rooms even though I paid and Reserved my room in advance. The lady at the desk told me she called me and canceled my reservation but that was a lie and I did not receive a phone call and my reservation did not show up at canceled at any point even now a day later it does not show as canceled. Every other hotel around was completely sold out so I had to drive to a different city to get a room double the price. I would never recommend this hotel to anyone because they should not allow you to reserve a room only for them to tell you upon arrival they don't have one for you. The front desk is also shut off with metal shutters which I can tell she was hiding behind just to not have to talk to disappointed guests. They make you talk to them through a phone right beside the shut off front desk while they're hiding behind it which is really unusual.
carmen
Hospedou-se por 1 diária em abr. de 2026