The staff are all lovely and helpful. The breakfast could not be faulted. But this isn't a 4 star hotel. It really doesn't tick the boxes for a 4 star hotel.
The room was not as clean as we would have expected. There is damaged furniture, broken tiles in the bathroom (4 types of tile and none of them go together), black hairs on the bathroom door hinges, mouldy silicone, the shower screen deflector strip was spilt and bits on the carpets. Carpets throughout the hotel are old and stained. The room could definitely do to be refurbished.
The gym equipment was in need of cleaning and the pool showers need modernised. Broken tiles, puddles, blown timbers, and rusty patches could been scene around the changing rooms and pool areas.
The hotel certainly did not have the 4 star wow factor.