Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 199 de 293 avaliações" "
10 - Excelente
199
Nota 8 - Boa. 65 de 293 avaliações" "
8 - Boa
65
Nota 6 - Ok. 18 de 293 avaliações" "
6 - Ok
18
Nota 4 - Insatisfatória. 4 de 293 avaliações" "
4 - Insatisfatória
4
Nota 2 - Terrível. 7 de 293 avaliações" "
2 - Terrível
7
9,2/10
Limpeza
9,0/10
Serviço e funcionários
8,8/10
Comodidades
9,4/10
Condições e instalações da propriedade
9,2/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Ana Teresa
Viagem com a família
28 de ago. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótimo hotel
Hotel muito bonito, novo e limpo bem no centro da cidade! Ele fica em frente a uma estação de trem e metrô e você consegue se deslocar facilmente por toda cidade. Café da manhã gostoso, quartos confortáveis e funcionários solícitos!
Ana Teresa
Hospedou-se por 3 diárias em ago. de 2022
Resposta de Attila Dénes em 29 de ago. de 2022
Dear Guest,thank you very much for your stay with us and also for your comment on booking. It is nice to see that you enjoyed your time here overall and of course I will forwards you compliments to my team. We would appreciate to welcome you here soon again. Kind regards,Attila Dénes Rooms Division Manager
10/10 - Excelente
Nadiia
Viagem com a família
22 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Receptionist named Emma is very nice. We were very tired and she gave us room before official time. Thank you.
Nadiia
Hospedou-se por 1 diária em abr. de 2024
Resposta de Lajos Molnár em 29 de abr. de 2024
Dear Nadiia,Thank you for your review! We're glad to hear that Emma provided excellent service and accommodated your needs. We'll make sure to pass on your appreciation to her. We hope to welcome you back soon!Best regards,Lajos MolnárOperations Manager
8/10 - Boa
Kim, Nanaimo
20 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good quality property very convenient to the train station
Kim
Hospedou-se por 1 diária em abr. de 2024
Resposta de Lajos Molnár em 29 de abr. de 2024
Dear Kim,Thank you for your review! We're delighted to hear that you found our property to be of good quality and conveniently located near the train station. We appreciate your feedback and hope to see you again soon!Best regards,Lajos MolnárOperations Manager
10/10 - Excelente
Margitka
18 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location near Public Transit and Railway Station. Safe and clean hotel with pleasant staff.
Margitka
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Lajos Molnár em 29 de abr. de 2024
Dear Margitka,We're thrilled to hear you enjoyed our convenient location and found our hotel safe, clean, and staff pleasant. Thank you for your kind words! We look forward to welcoming you back in the future.Best regards,Lajos MolnárOperations Manager
8/10 - Boa
Natasha
Viagem a dois
17 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
it was modern, clean and convenient.
Natasha
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Lajos Molnár em 17 de abr. de 2024
Dear Natasha,Thank you for your review! We're delighted you found our hotel to be modern, clean, and convenient. We aim to provide a top-notch experience for all our guests.Best regards,Lajos MolnárOperations Manager
10/10 - Excelente
Hamish Sudheer
Viagem com família e crianças pequenas
16 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great transport links around the hotel with it being right next to the railway station and taxi stops. Very close to tram and bus stops too so easy to get around the city
Hamish Sudheer
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Lajos Molnár em 17 de abr. de 2024
Dear Hamish Sudheer,Thank you for your review! We're thrilled you found our location convenient with excellent transport links. We strive to make exploring the city hassle-free for our guests. Looking forward to welcoming you back!Best regards,Lajos MolnárOperations Manager
10/10 - Excelente
Eduardo, Caracas
Viagem a dois
13 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good hotel!
Eduardo
Hospedou-se por 1 diária em abr. de 2024
Resposta de Lajos Molnár em 15 de abr. de 2024
Dear Eduardo,We greatly appreciate your positive feedback! It was a pleasure to host you, and we look forward to the opportunity to welcome you back for another delightful stay in the future!Best regards,Lajos Molnár
10/10 - Excelente
Charmeline
Viagem a dois
13 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent
Charmeline
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Lajos Molnár em 15 de abr. de 2024
Dear Charmeline,Thank you for your positive feedback! We hope to welcome you back for another pleasant stay!Best regards,Lajos MolnárOperations Manager
6/10 - Ok
Hilda
Viagem a dois
5 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
The place is clean and big and very close to many places. However, the bar manager is a little rude and not accommodating. We received a mini wine as VIP stay. We don’t drink wine and requested to have it changed to bottled water. The lobby receptionist asked the bar/restaurant manager. The manager was rude and said no.
Hilda
Hospedou-se por 1 diária em abr. de 2024
Resposta de Lajos Molnár em 8 de abr. de 2024
Dear Hilda,Thank you for sharing your experience. We're glad to hear you found our establishment clean, spacious, and conveniently located. We apologize for the inconvenience caused by the interaction with our bar manager. Your feedback is valuable, and we will address this matter internally to ensure better customer service in the future.Best regards,Lajos MolnárOperations Manager
10/10 - Excelente
BARIS
3 de abr. de 2024
BARIS
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Lajos Molnár em 29 de abr. de 2024
Dear Baris,Thank you for the perfect score! We're thrilled you enjoyed your stay with us. Looking forward to hosting you again soon!Best regards,Lajos MolnárOperations Manager
8/10 - Boa
Isabella
29 de mar. de 2024
Isabella
Hospedou-se por 1 diária em mar. de 2024
Resposta de Lajos Molnár em 29 de abr. de 2024
Dear Isabella,Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay at our hotel.We hope to welcome you back soon for another memorable experience!Best regards,Lajos MolnárOperations Manager
10/10 - Excelente
Martha
Viagem com a família
28 de mar. de 2024
Pontos positivos: Comodidades e condições e instalações da propriedade
Good location. Very pleasant and helpful staff. Clean, quiet room
Martha
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Lajos Molnár em 31 de mar. de 2024
Dear Martha,Thank you for your positive feedback! We're delighted to hear you enjoyed our convenient location, friendly staff, and peaceful accommodations. We hope to welcome you back soon!Best regards,Lajos MolnárOperations Manager
10/10 - Excelente
Nico
24 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr gute und saubere Unterkunft, alles ist gut mit Bahn erreichbar.
Nico
Hospedou-se por 1 diária em mar. de 2024
Resposta de Lajos Molnár em 26 de mar. de 2024
Dear Nico,Thank you for your positive feedback! We're delighted to hear that you found our accommodation very good and clean, and that its accessibility via train was convenient for you. We hope to welcome you back soon!Best regards,Lajos MolnárOperations Manager
10/10 - Excelente
Paul
Viagem de negócios, Viagem a dois
18 de mar. de 2024
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Great Location
Paul
Hospedou-se por 1 diária em mar. de 2024
Resposta de Lajos Molnár em 19 de mar. de 2024
Dear Paul,Thank you for your feedback! We're delighted to hear you enjoyed our prime location.Best regards,Lajos MolnárOperation Manager
10/10 - Excelente
Anat
25 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely hotel, comfortable room, friendly staff.
Anat
Hospedou-se por 1 diária em fev. de 2024
Resposta de Lajos Molnár em 26 de fev. de 2024
Dear Anat,Thank you for your kind words! We're glad you enjoyed your stay and found our hotel lovely, the room comfortable, and our staff friendly. We hope to welcome you back soon!Best regards,Lajos MolnárOperations Manager
10/10 - Excelente
Jacopo
Viagem em grupo
19 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and nice hotel near train station
Jacopo
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kitti em 21 de fev. de 2024
Dear Jacopo,Thank you very much for staying at IntercityHotel Budapest and for sharing your feedback. We are pleased to see that our location and cleanliness met your expectations.We look forward to welcoming you back again soon!Best regards,Kitti JánosAssistant Front Office Manager
10/10 - Excelente
claudia socorro
Viagem a dois
18 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Muy buen hotel, muy cómoda la cama, la ducha y es muy amplia la habitación.
Se puede dejar el equipaje hasta que salga el vuelo.
claudia socorro
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Lajos Molnár em 19 de fev. de 2024
Dear Claudia Socorro,Thank you for your review! We're delighted to hear that you found our hotel to be very good, with comfortable amenities such as the bed and shower, as well as spacious rooms. We're also glad you appreciated our luggage storage service until your flight departure. We hope to welcome you back again soon!Best regards,Lajos MolnárOperations Manager
10/10 - Excelente
Jason
Viagem a dois
17 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy check-in and check-out.
Staff are very friendly and give good advice.
Friendly lobby area to wait for other guests.
Rooms are very nice and service is great.
Very happy with our stay
Jason
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Lajos Molnár em 19 de fev. de 2024
Dear Jason,Thank you for your review! We're thrilled to hear that you had a pleasant experience with us. We pride ourselves on our easy check-in and check-out process, friendly staff, cozy lobby, excellent rooms, and great service. We're glad you enjoyed your stay, and we hope to welcome you back soon!Best regards,Lajos MolnárOperations Manager
8/10 - Boa
Nigel
30 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Handy for travelling
Nice clean hotel near Keleti Station .. the room was clean tidy and comfortable the staff were friendly...
Nigel
Hospedou-se por 1 diária em jan. de 2024
Resposta de Lajos Molnár em 4 de fev. de 2024
Dear Nigel,Thank you for taking the time to share your positive experience at our hotel. We appreciate your acknowledgment of our convenient location near Keleti Station and are delighted to hear that you found the room clean, tidy, and comfortable. Our team takes pride in providing friendly and accommodating service, and we are pleased to have met your expectations.We anticipate the opportunity to welcome you back for another comfortable stay in the future.Best regards,Lajos MolnárOperations Manager
10/10 - Excelente
Regina
14 de jan. de 2024
Regina
Hospedou-se por 1 diária em jan. de 2024
Resposta de Lajos Molnár em 4 de fev. de 2024
Dear Regina,Thank you for taking the time to write about us and share positive feedback.On behalf of the IntercityHotel Budapest team, I look forward to welcoming you back soon.Sincerely yours,Lajos MolnárOperations Manager
6/10 - Ok
Viajante verificado
Viagem com a família
11 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Lajos Molnár em 12 de jan. de 2024
Dear Guest,Thank you for choosing IntercityHotel Budapest. We appreciate your visit and value your feedback. If there are specific aspects you'd like us to address or improve, please feel free to reach out to our customer service. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Best regards,Lajos MolnárOperations Manager
6/10 - Ok
Evan
10 de jan. de 2024
Pontos positivos: Limpeza
Bad =
The only comfortable seating near the bar was positioned at the hotel entrance which was very cold due to guests coming and going. The room lighting was over complicated with the shower room glass window not being covered by a curtain. The towels were too small, should be bigger. No spare bedding or pillows. Limited coffee- sugar-milk.
Good =
The staff were friendly and the decor is modern. Good hot shower. Great location next to the Keleti train / Metro station. If it was not for the great locatiin I would not have chosen to stay
Evan
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Lajos Molnár em 12 de jan. de 2024
Dear Evan,Thank you for taking the time to share your thoughts. We're delighted to hear that you enjoyed our friendly staff, modern décor, and the convenience of our location near Keleti train/Metro station. Your feedback regarding the seating arrangement, room lighting, towel size, and the availability of coffee-sugar-milk is valuable to us. We appreciate your insights, and we'll certainly take them into consideration to enhance our guests' experience. We hope to welcome you back and provide an even more comfortable stay in the future.Best regards,Lajos MolnárOperations Manager
10/10 - Excelente
Nicolas
Viagem a dois
1 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great property, room very clean and organize
Nicolas
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Lajos Molnár em 1 de fev. de 2024
Dear Nicolas,Thank you for taking the time to share your feedback on our property. We appreciate your positive remarks regarding the cleanliness and organization of your room. Delivering a clean and well-organized environment is a key priority for us, and we are pleased to hear that it contributed to your overall experience.We look forward to welcoming you back in the future.Best regards,Lajos MolnárOperations Manager
10/10 - Excelente
Mali
25 de dez. de 2023
Mali
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Lajos Molnár em 4 de jan. de 2024
Dear Valued Guest,We greatly appreciate your thoughtful feedback and the time you invested in sharing your positive experiences with us.The entire team at IntercityHotel Budapest is eager to have the pleasure of welcoming you back in the near future.Best regards,Lajos MolnárOperations Manager
8/10 - Boa
Peter, Toronto
Viagem a dois
21 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Peter
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Kitti em 25 de dez. de 2023
Dear Peter,Thank you for taking the time to provide feedback on your recent stay at our hotel.We are delighted to see that, although not exquisite, your overall experience was good.We hope to have the pleasure of welcoming you back in the future.Sincerely yours,Kitti JánosAssistant Front Office Manager
8/10 - Boa
Batbayar
Viagem em grupo
19 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean and fresh hotel.
Batbayar
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Lajos Molnár em 20 de dez. de 2023
Dear Batbayar,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to see that, although not exquisite, your overall experience was good. We hope to have the pleasure of welcoming you back in the future.Best Regards,Lajos MolnárOperations Manager
10/10 - Excelente
JeongAe
18 de dez. de 2023
JeongAe
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Lajos Molnár em 20 de dez. de 2023
Dear Guest,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to see that you enjoyed your experience and that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future.Best Regards,Lajos MolnárOperations Manager
8/10 - Boa
Thomas
13 de dez. de 2023
Thomas
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Lajos Molnár em 15 de dez. de 2023
Dear Thomas,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to see that, although not exquisite, your overall experience was good. We hope to have the pleasure of welcoming you back in the future.Best Regards,Lajos MolnárOperations Manager
10/10 - Excelente
Caroline
13 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice stay and convenient to Keleti station
Great location for coming or going through the Keleti train station. Cross the street and you're there.
Not the best part of the city but we found some nice restaurants and bars within a 25 minute walk.
The hotel is modern and clean with well appointed rooms. The staff at reception spoke perfect English and were very helpful.
Caroline
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Lajos Molnár em 13 de dez. de 2023
Dear Caroline,Thank you for choosing IntercityHotel Budapest and for sharing your feedback, which received a 100% rating. We are delighted to learn that our room facilities, cleanliness, location and reception staff met your expectations.We look forward to welcoming you back again soon!Best regards,Lajos MolnárOperations Manager
10/10 - Excelente
Dean
12 de dez. de 2023
Dean
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Lajos Molnár em 15 de dez. de 2023
Dear Dean,Thank you for taking the time to write about us and share positive feedback.On behalf of the IntercityHotel Budapest team, I look forward to welcoming you back soon.Sincerely yours,Lajos MolnárOperations Manager
8/10 - Boa
Leila
Viagem a dois
10 de dez. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very good!
Good connection with public transport but it is a “bit” far from the center
Leila
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Lajos Molnár em 11 de dez. de 2023
Dear Guest,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to see that, although not exquisite, your overall experience was good. We hope to have the pleasure of welcoming you back in the future.Best Regards,Lajos MolnárOperations Manager
10/10 - Excelente
Terese
10 de dez. de 2023
Terese
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Lajos Molnár em 13 de dez. de 2023
Dear Terese,Thank you for taking the time to write about us and share positive feedback.On behalf of the IntercityHotel Budapest team, I look forward to welcoming you back soon.Sincerely yours,Lajos MolnárOperations Manager
10/10 - Excelente
ignasi
Viagem a dois
9 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
ignasi
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Lajos Molnár em 10 de dez. de 2023
Dear Guest,Thank you for taking the time to write about us and share positive feedback.On behalf of the IntercityHotel Budapest team, I look forward to welcoming you back soon.Sincerely yours,Lajos MolnárOperations Manager
10/10 - Excelente
Fabian
7 de dez. de 2023
Fabian
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Lajos Molnár em 10 de dez. de 2023
Dear Fabian,Thank you for taking the time to write about us and share positive feedback.On behalf of the IntercityHotel Budapest team, I look forward to welcoming you back soon.Sincerely yours,Lajos MolnárOperations Manager
10/10 - Excelente
Patricia
4 de dez. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Liked how cozy & new my room was.
Patricia
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Lajos Molnár em 10 de dez. de 2023
Dear Guest,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to see that you enjoyed your experience and that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future.Best Regards,Lajos MolnárOperations Manager
10/10 - Excelente
María del Rocío
2 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Maravilloso
Es un hotel de 5 estrellas, disfrazado de 4, mis respetos para el gerente del hotel y sobretodo al gerente de alimentos y bebidas, que profesionales todos es está área. Felicidades, fue un gusto hospedarme con ustedes. Ubicación inigualable, frente a la estación de trenes Keleti
María del Rocío
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Lajos Molnár em 5 de dez. de 2023
Dear Guest,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to see that you enjoyed your experience and that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future.Best Regards,Lajos MolnárOperations Manager
10/10 - Excelente
frank
26 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent location across from Keleti train station and metro. Very good accommodations and breakfast. Staff extremely helpful.
frank
Hospedou-se por 1 diária em nov. de 2023
Resposta de Lajos Molnár em 1 de dez. de 2023
Dear Guest,Thank you for choosing to stay at IntercityHotel Budapest and for sharing such wonderful feedback.We are glad to know that our facilities and services met your expectations.We look forward to welcoming you back!Kind Regards,Lajos MolnárOperations Manager
10/10 - Excelente
William
17 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
William
Resposta de Lajos Molnár em 19 de fev. de 2024
Dear William,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to see that you enjoyed your experience and that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future.Best regards,Lajos MolnárOperations Manager
10/10 - Excelente
Bob
Viagem a dois
14 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful, elegant hotel, great dining, elegant decorations, elegant rooms, excellent supportive staff, safe, eco friendly, creative, artistic decorations, and centrally located for walking and transportation.
Bob
Hospedou-se por 1 diária em nov. de 2023
Resposta de Kitti em 15 de nov. de 2023
Dear Bob,Thank you so much for taking the time to share such a glowing review! We are thrilled to hear that you had a beautiful experience during your stay with us.If your travels bring you back to Budapest, we would love the opportunity to welcome you again.Warmest regards,Kitti JánosAssistant Front Office Manager
8/10 - Boa
CHIOU-SHYA
12 de nov. de 2023
CHIOU-SHYA
Hospedou-se por 1 diária em out. de 2023
Resposta de Nikolett B. em 14 de nov. de 2023
Dear Chiou-Shya,Thank you for staying at IntercityHotel Budapest.I am glad that you have enjoyed your stay in our Hotel!On behalf of the IntercityHotel Budapest team, I look forward to welcoming you back soon.Sincerely yours,Nikolett BathóFront Office Supervisor
10/10 - Excelente
Hoomagandan
29 de out. de 2023
Hoomagandan
Hospedou-se por 4 diárias em out. de 2023
Resposta de Nikolett B. em 31 de out. de 2023
Dear Hoomagandan,Thank you for staying at IntercityHotel Budapest.I am glad that you have enjoyed your stay with us!We are looking forward to welcome you back soon!Kind regards,Nikolett BathóFront Office Supervisor
10/10 - Excelente
Peter
26 de out. de 2023
Peter
Hospedou-se por 2 diárias em out. de 2023
Resposta de Kitti em 29 de out. de 2023
Dear Peter,Thank you so much for taking the time to share such a positive feedback. I am delighted to know that you have enjoyed your stay.On behalf of the entire team, I sincerely hope to have the opportunity to welcome you back!Sincerely yours,Kitti JánosAssistant Front Office Manager
10/10 - Excelente
MIHO
26 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
MIHO
Hospedou-se por 2 diárias em out. de 2023
Resposta de Kitti em 29 de out. de 2023
Dear MIHO,Thank you very much for staying at the IntercityHotel Budapest and for sharing such a wonderful feedback.We are glad to know that our facilities and services met your expectations, also thank you for mentioning our cleanliness. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thank you again! On behalf of the entire team, I sincerely hope to have the opportunity to welcome you back!Best regards,Kitti JánosAssistant Front Office Manager
10/10 - Excelente
BJ
Viagem a dois
15 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very conveniently located right across the street from Keleti Train station. Wonderful area with quick access to buses and the subway.
BJ
Hospedou-se por 2 diárias em set. de 2023
Resposta de Kitti em 19 de out. de 2023
Dear BJ,I am glad that you have enjoyed your stay in our Hotel!On behalf of the IntercityHotel Budapest team, I look forward to welcoming you back soon.Sincerely yours,Kitti JánosAssistant Front Office Manager
10/10 - Excelente
MICHAEL
14 de out. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
New and modern in contrast with the rest of the area. Keleti train station is right across the street
MICHAEL
Hospedou-se por 1 diária em out. de 2023
Resposta de Kitti em 19 de out. de 2023
Dear MICHAEL,We appreciate your concise and positive review of our hotel. It's wonderful to hear that you found our establishment to be a refreshing and modern contrast in the area, especially with Keleti train station conveniently located right across the street.Your praise for our cleanliness, property conditions, and amenities is truly appreciated. We strive to maintain a high standard in these aspects to ensure a comfortable and enjoyable stay for our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. If there's anything specific you'd like during your next visit, please feel free to let us know.Warm regards,Kitti JánosAssistant Front Office Manager
10/10 - Excelente
Aidan Zayn
13 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
best hotel in town!
Cud not ask for more, everything was great!
Aidan Zayn
Hospedou-se por 3 diárias em out. de 2023
Resposta de Kitti em 29 de out. de 2023
Dear Aidan Zayn,Thank you so much for taking the time to share such a positive feedback. I am delighted to know that you have enjoyed your stay.On behalf of the entire team, I sincerely hope to have the opportunity to welcome you back!Sincerely yours,Kitti JánosAssistant Front Office Manager
10/10 - Excelente
Lai Kei
12 de out. de 2023
Lai Kei
Hospedou-se por 1 diária em out. de 2023
Resposta de Kitti em 10 de nov. de 2023
Dear Lai Kei,Thank you so much for taking the time to share such a positive feedback. I am delighted to know that you have enjoyed your stay.On behalf of the entire team, I sincerely hope to have the opportunity to welcome you back!Sincerely yours,Kitti JánosAssistant Front Office Manager
6/10 - Ok
Janet, Las Vegas
Viagem a dois
12 de out. de 2023
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The amenity for being a gold vip member was supposed to be 1 bottle and of sparkling wine which I had to ask for twice before I finally got it. Also after the 2nd night of stay, room was inadequaty cleaned, coffee cup was not refreshed with a clean one.
Janet
Hospedou-se por 3 diárias em out. de 2023
Resposta de Kitti em 19 de out. de 2023
Dear Janet,Thank you for taking the time to provide us with your valuable feedback about your recent stay as a Gold VIP member. We deeply appreciate your loyalty, and we sincerely apologize for the inconveniences you experienced during your visit.We regret the delay in providing the promised amenity and the oversight in not refreshing the coffee cup in your room. This is not the level of service we aim to provide, and we'll use your feedback to ensure such oversights are corrected moving forward.We're delighted to hear that you enjoyed our property conditions, facilities, and the service provided by our staff. Your positive comments are greatly encouraging, and we'll continue to work hard to maintain and improve these aspects of your stay.Thank you for choosing our hotel, and we look forward to serving you again in the future.Warm regards,Kitti JánosAssistant Front Office Manager
10/10 - Excelente
Zsoltné
30 de set. de 2023
Pontos positivos: Serviço e funcionários
Zsoltné
Hospedou-se por 1 diária em set. de 2023
Resposta de Kitti em 3 de out. de 2023
Dear Zsoltné,Thank you for taking the time to rate us and share a positive feedback.On behalf of the IntercityHotel Budapest team, I look forward to welcoming you back soon.Sincerely yours,Kitti JánosAssistant Front Office Manager
8/10 - Boa
Henrik
28 de set. de 2023
Henrik
Hospedou-se por 3 diárias em set. de 2023
Resposta de Kitti em 30 de set. de 2023
Dear Guest,Thank you so much for taking the time to share such a positive feedback. I am delighted to know that you have enjoyed your stay.On behalf of the entire team, I sincerely hope to have the opportunity to welcome you back!Sincerely yours,Kitti JánosAssistant Front Office Manager