4/10 - Insatisfatória
Loren N.
23 de fev. de 2026
Pontos positivos: Limpeza
The place was clean and spacious. However, our main issue was with the hot tub, which is advertised prominently as a key amenity. When we arrived, the hot tub and entire deck was buried under 18" of snow. It took an hour to dig out the hot tub and deck. When we finally got the cover off, there was no power to the hot tub, and the water was frigid. They sent a tech person who flipped a tripped breaker on the main box to get power to it, but he said it would take 5 hours to heat, making it unusable for us on the day of arrival (we stayed one night). An hour after the hot tub was "fixed," the power was off again, so it was basically unusable--electrical problem. Nothing further was done to fix it. We asked for a discount, and to their credit, they did provide 150 and a 1 hour extension on check out time, but it felt too little too late. The fact that they advertised this as a place with a hot tub but did nothing to make that hot tub usable (e.g., most people would not take the time to clear off that much snow even if the hot tub was functional) is a huge red flag. Not quite a scam but not good!
Loren N.
Hospedou-se por 1 diária em fev. de 2026