2/10 - Terrível
Kristen B.
8 de set. de 2025
Pontos negativos: Limpeza
Check-in was easy and the neighborhood was nice, but the house itself was very disappointing. It was not properly cleaned, there was hair and dirt left in the bathroom, heavy dust behind furniture, dirty stove burners, and even roaches. The house was also poorly stocked, with only one fork, no dish towels, no washcloths, no pot holders, and very few bath towels for the whole house.Several amenities were unusable. Many arcade games didn’t work, the air hockey table had broken lights with exposed wires, and basement outlets were hanging out of the walls. Wall tiles in the movie room fell off during our stay, and the hot tub never heated up. To make things worse, there is a camera pointed directly at the hot tub, which felt invasive.We left the property cleaner than we found it and took date-stamped photos at checkout. Despite this, the host accused us of damaging the projector screen and filed a 1,500 insurance claim, even after I provided photos showing it was intact when we left. She dismissed the evidence and stopped communicating.Overall, while the location and check-in were fine, the lack of cleanliness, safety hazards, broken amenities, poor stocking, and the host’s dishonest handling of the insurance claim made this a very negative experience. I would not recommend this rental.
Kristen B.
Hospedou-se por 4 diárias em mar. de 2025
