Casas de Férias em Ashford, ENG

"Room was very clean but this third party check in is for the birds. Foreign country / no available internet to look up info. Thanks to a lovely shop owner we were able to contact the host. He said he didn’t receive my info but I had sent it. What happened - who knows. So I had to resend it with the help of our wonderful shop owner friend! More to the story but I just want to forget the awful experience!"

"We left after just 4 hours because the property was nothing like the listing. The photos give a far better impression than the reality. Before arrival, I had to chase the host for check-in instructions as nothing had been sent. Even after calling, I was only given the key safe code. Later that day, after we’d already left, I received an email stating there was a £100 charge per pet, despite the Hotels.com listing clearly advertising “pets go free.” The property appeared to have had only...

"Het was een prachtige plek in Elham. Mooi rustig maar op een kort ritje naar dichtbijzijde supermarkt en stadje.De workshop was mooi ingericht en ruim! De hygiëne was niet goed. Ik had het idee dat er niet was schoongemaakt toen we aankwamen. In de badkamer was er alleen een bad waar je in moet zitten om te kunnen douchen. Zou fijn zijn geweest als dat duidelijker was aangegeven. Over het algemeen een mooi verblijf! Mooie plek en omgeving, voor 2 nachten prima!!"

"Host cancelled a few hours before check in, after we had already travelled to the location. Absolutely disgusting treatment, they claimed to have double booked the property but how is that possible to only discover that on the day of check in? Owner should be banned from Vrbo"

"The place was great. Clean, as advertised and sufficient kitchen utilities. The area is very close to the cathedral and the other touristy places. We had an old person with us, otherwise one could walk to most places from here. The host was also very helpful sending us clear instructions through the app."

"The location is very central, decoration high end and web photos very representative of a lovely house. Would highly recommend "