8/10 - Boa
Mette D., Ugerløse
16 de mar. de 2025
Pontos positivos: Limpeza
Nice place, but communication can improve
A nice and clean apartment. Good wifi. A simple kitchen with the most important utilities only. A very soft bed in my opinion. No cockroaches, only tiny ants, so put all food away/into the fridge.A quiet area, but many dog poos in the streets.After 8pm very hard to find parking. I was happy to have a transfer from the airport for 30. The girl was very nice. The same was the cleaning lady.The host (who is not the owner) did her best. However, the communication was very poor. No words after booking, no clear instructions, different phone numbers and no replies to my messages. As this apartment was new to the Vrbo and didn't have any reviews, I got nervous because of the lack of communication and the day before arrival I contacted Vrbo who was very kind and fast in their help. After this, I had the instructions I needed. The host didn't see my messages in the Vrbo app. She finally wrote in WhatsApp.I would give 5 stars if the communication was good, with fast replies and clear instructions. I hope the host will improve this and I'd be happy to stay again next time on the island.
Mette D.
Hospedou-se por 11 diárias em mar. de 2025