Saguão

Avaliações de NH Collection Antwerp Centre

4 out of 5
NH Collection Antwerp Centre
Pelikaanstraat 84, Antwerp, Antwerp

Avaliações

9,4

Extraordinária

Nota 10 - Excelente. 415 de 589 avaliações" "
Nota 8 - Boa. 142 de 589 avaliações" "
Nota 6 - Ok. 18 de 589 avaliações" "
Nota 4 - Insatisfatória. 7 de 589 avaliações" "
Nota 2 - Terrível. 7 de 589 avaliações" "

9,6/10

Limpeza

9,4/10

Serviço e funcionários

9,0/10

Comodidades

9,6/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

miguel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Emilia - Guest Relations Manager em 20 de jan. de 2024
Dear ,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

10/10 - Excelente

CAMILO

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
FANTASTICO
FANTASTICO, AO LADO DA ESTAÇAÕ DE TREM, ACOMODAÇÕES ESPETACULARES, LIMPAS, CAFÉ DA MANHÃ 5 ESTRELAS!
Hospedou-se por 1 diária em nov. de 2023
Resposta de Emilia - Guest Relations em 26 de dez. de 2023
Dear Camilo,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations

10/10 - Excelente

Marcelo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ao lado da Estação de Trem
Hotel muito bem decorado, quartos amplos é muito limpos, cama confortável e roupa de cama excelentes. Staff atencioso e cordial
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Guest Relations em 9 de mai. de 2023
Dear Marcelo,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Kind regards,Jamie ReinersGuest Relations Manager

10/10 - Excelente

Rodrigo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotéis NH impressionando pelo alto luxo... muito bons, café muito bom, atendimento excelente, funcionários simpáticos.
Hospedou-se por 1 diária em out. de 2021

8/10 - Boa

Francesco

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024

10/10 - Excelente

Douglas

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

8/10 - Boa

Michael

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
NH is a little oasis inside a busy section of Antwerp. Walking distance to the Centraal train station. Excellent service, decent rooms. Very stiff bedding.
Hospedou-se por 3 diárias em mai. de 2024

10/10 - Excelente

Mahreen

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Mooi uitzicht op station, leuk om treinen te kijken vanuit de kamer. Uitgebreid vers ontbijt, de hotel was schoon en rook lekker
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Emilia Wierzbicka, Guest Relations Manager em 14 de mai. de 2024
Beste Mahreen,Bedankt voor uw positieve feedback over uw verblijf in het NH Collection Antwerp Centre! We zijn blij dat u genoten heeft van het uitzicht, alsook de signature NH geur en schoonheid van het hotel. Het is geweldig om te horen dat u het uitgebreide ontbijt waardeerde. Het ontbijt is een van onze beste aspecten dat we met trots promoten.We kijken ernaar uit om u in de toekomst opnieuw te verwelkomen!Met vriendelijke groet,Emilia Wierzbicka,Guest Relations Manager

10/10 - Excelente

Junxin

Hospedou-se por 2 diárias em mai. de 2024

8/10 - Boa

KAORI

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Emilia Wierzbicka, Guest Relations Manager em 7 de mai. de 2024
Dear KAORI,We are delighted to read that you enjoyed your stay at NH Collection Antwerp Centre.Thank you very much for rating us a 4 out of 5.On behalf of the entire team, it would be our pleasure to welcome you back again.With kindest regards, Emilia Wierzbicka, Guest Relations Manager

6/10 - Ok

Su Yeone, Philadelphia

The bed type description for each room MUST be changed. It says for a room type with view, there is an option for either king bed OR two twin beds. So I paid extra and even messages the property requesting explicitly for twin beds. But during check-in, I was told that there is no room with view with twin beds. So I wasted extra money for nothing. It’s ridiculous how misleading bed type descriptions are and how there is no communication between Expedia and the property.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Emilia Wierzbicka, Guest Relations Manager em 1 de mai. de 2024
Dear Su Yeone,We would like to thank you very much for sharing your experience here on Expedia. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not completely meet your expectations as you rated us 6 out of 10.We sincerely apologize for the inconvenience you experienced. Rest assured, we are actively addressing this issue to ensure accurate bed type descriptions are provided for each room. We understand the frustration and appreciate your feedback as it helps us improve our services. Thank you again for sharing your experiences with us and we hope you will give us a second chance and welcome you again at NH Collection Antwerp Center.With kind regards,Emilia Wierzbicka, Guest Relations Manager

8/10 - Boa

Harry

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
2 mins from central station. Spacious room.
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Ho Yin Paul

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Emilia Wierzbicka, Guest Relations Manager em 1 de mai. de 2024
Dear Ho Yin Paul,We are delighted to read that you enjoyed your stay at NH Collection Antwerp Centre.Thank you very much for rating us a 5 out of 5.On behalf of the entire team, it would be our pleasure to welcome you back again.With kindest regards, Emilia Wierzbicka, Guest Relations Manager

10/10 - Excelente

Mw.

The service was very hoog
Hospedou-se por 1 diária em abr. de 2024
Resposta de Emilia Wierzbicka, Guest Relations Manager em 1 de mai. de 2024
Dear Mw.,We are delighted to read that you enjoyed your stay at NH Collection Antwerp Centre.Thank you very much for rating us a 5 out of 5.We are also very happy that you were particularly pleased by the service offered at our hotel.On behalf of the entire team, it would be our pleasure to welcome you back again.With kindest regards, Emilia Wierzbicka, Guest Relations Manager

10/10 - Excelente

Peter

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
!!!!!!!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Emilia Wierzbicka, Guest Relations Manager em 1 de mai. de 2024
Dear Peter,We are delighted to read that you enjoyed your stays at NH Collection Antwerp Centre.Thank you very much for rating us a 5 out of 5.On behalf of the entire team, it would be our pleasure to welcome you back again.With kindest regards, Emilia Wierzbicka, Guest Relations Manager

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Superb breakfast. Staff of highest quality. Next to railway station. Alas the 'free' drink for their 'green' initiative only covers unexciting beer, despite promotion suggesting otherwise.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Emilia Wierzbicka, Guest Relations Manager em 1 de mai. de 2024
Dear David,We are delighted to read that you enjoyed your stays at NH Collection Antwerp Centre.Thank you very much for rating us a 5 out of 5.We are also very happy that you were particularly pleased by our lovely staff, our famous breakfast buffet and the central location. We appreciate you taking the time to provide us with such candid feedback.The Greenstay Voucher indeed covers only soft drinks, house wine and Stella house beer.On behalf of the entire team, it would be our pleasure to welcome you back again.With kindest regards, Emilia Wierzbicka, Guest Relations Manager

10/10 - Excelente

rebecca, rosedale

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It’s a lovely hotel and so convenient to Antwerp Central. We Americans were quite pleased.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Emilia Wierzbicka Guest Relations Manager em 10 de abr. de 2024
Dear rebecca,Thank you for the trust given to our hotel while choosing us for your stay in Antwerp.We are delighted to be informed that you were satisfied with the provided service in NH Collection Antwerp Centre.Thank you very much for rating us a 5 out of 5.We are very happy that you enjoyed the central location, and hope you liked the amazing architecture of the Antwerp Central Station.We would be honored to welcome you again. Kind regards,Emilia Wierzbicka,Guest Relations Manager

8/10 - Boa

Joshua

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location and services.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Emilia Wierzbicka, Guest Relations Manager em 10 de abr. de 2024
Dear Joshua,Thank you for the trust given to our hotel while choosing us for your stay in Antwerp.We are very happy that you enjoyed the central location of our hotel, as well as our services.It is a pleasure to see such a nice score, thank you very much for rating us a 4 out of 5.On behalf of all the members of staff of NH Collection Antwerp Centre, we would be honored to welcome you back again. With kindest regards, Emilia Wierzbicka, Guest Relations Manager

10/10 - Excelente

Elena

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Modern hotel with beautifully finished interior, which is conveniently located next to the central railway station. The rooms are quiet and have large comfortable beds. I would recommend the varied breakfast, which is served in a wonderful spacious double-height room.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Emilia Wierzbicka, Guest Relations Manager em 10 de abr. de 2024
Dear Elena,Thank you for the trust given to our hotel while choosing us for your stay in Antwerp.We are very happy that you enjoyed the central location of our hotel, our famous breakfast buffet, as well asthe hotel décor and rooms.It is a pleasure to see such a nice score, thank you very much for rating us a 5 out of 5.On behalf of all the members of staff of NH Collection Antwerp Centre, we would be honored to welcome you back again. With kindest regards, Emilia Wierzbicka, Guest Relations Manager

8/10 - Boa

Rachel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff lovely. As often happens we booked a room with a ‘seating area’ , as we were staying for five days when the weather could not be guaranteed! Sadly the seating area consisted of a desk chair and one additional chair in a room which really did not have space for the additional chair. I am always disappointed when hotels advertise a seating ‘area’ but really just mean one comfortable chair in a room for two people. As we do not like using the bed in our clothes, we were not exactly comfortable during rainy afternoons. Other than that the hotel was clean, staff lovely and hotel well located.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Emilia Wierzbicka, Guest Relations Manager em 10 de abr. de 2024
Dear Rachel,Thank you for the trust given to our hotel while choosing us for your stay in Antwerp.We are very happy that you enjoyed the central location of our hotel, our famous breakfast buffet and our lovely staff.Thank you very much for rating us a 4 out of 5.My sincere apologies for the discrepancy in the explanation about the seating facilities.I understand that due to hygienic reasons and the weather forecast, it is more comfortable to have a seating area other than the bed and the bureau. In the future, I would recommend to book out Family rooms, as these have a separate sofabed where you can sit or lie on.It would be our pleasure to welcome you back again in NH Collection Antwerp Centre. With kindest regards, Emilia Wierzbicka, Guest Relations Manager

10/10 - Excelente

David

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Their green initiative (no room service) offers a free drink in bar. This used to cover all beers. On last two stays it is now restricted to Stella if beer. Alas I'm involved with beer tourism and offering such a multinational brand is something of an insult! And made worse by front desk staff and promotion suggesting it is any beer, which is untrue. NH computer system is dysfunctional. Although this possibly means more interaction with the staff who are always excellent! Impressive buffet breakfast. The location next to station but within striking distance of the city centre is perfect.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Emilia Wierzbicka, Guest Relations Manager em 10 de abr. de 2024
Dear David,Thank you for the trust given to our hotel while choosing us for your stay in Antwerp once more.We are very happy that you enjoy the central location of our hotel, our famous breakfast buffet and our lovely staff.Thank you very much for rating us a 5 out of 5.My sincere apologies for the discrepancy in the explanation about the Greenstay concept between the Front Desk staff and the Bar staff.The rules around this have been modified to the house wine and house beer, as well as soft drinks.On behalf of the entire team, we would be honored to welcome you back again.With kindest regards, Emilia Wierzbicka, Guest Relations Manager

8/10 - Boa

Piero

Hospedou-se por 4 diárias em fev. de 2024
Resposta de Emilia Wierzbicka Guest Relations Manager em 8 de mar. de 2024
Dear Piero,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 - Excelente

Eldad

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Emilia Wierzbicka Guest Relations Manager em 8 de mar. de 2024
Dear Eldad,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 - Excelente

YOUNG JI

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Emilia Wierzbicka Guest Relations Manager em 8 de mar. de 2024
Dear YOUNG JI,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

8/10 - Boa

Duncan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Emilia Wierzbicka Guest Relations Manager em 16 de fev. de 2024
Dear Duncan,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

6/10 - Ok

Marc

Pontos negativos: Comodidades e condições e instalações da propriedade
A pretty disappointing property for NH, which I've come to expect a standard of excellence from. This hotel seems to have stopped caring about details. My "premiere room with view" was small and dark, and overlooked train tracks across a dingy road.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Emilia Wierzbicka Guest Relations Manager em 16 de fev. de 2024
Dear Marc,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to complete our Guest Satisfaction Survey.Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 - Excelente

Roxanna

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Emilia Wierzbicka Guest Relations Manager em 31 de jan. de 2024
Dear Roxanna,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

8/10 - Boa

Dror

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Emilia Wierzbicka Guest Relations Manager em 31 de jan. de 2024
Dear Dror,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 - Excelente

Richard

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel right next to main station
Hospedou-se por 1 diária em jan. de 2024
Resposta de Emilia Wierzbicka Guest Relations Manager em 31 de jan. de 2024
Dear Richard,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind feedback about our hotel has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 - Excelente

Ashraf

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice breakfast
Hospedou-se por 1 diária em jan. de 2024
Resposta de Emilia - Guest Relations Manager em 20 de jan. de 2024
Dear ,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

10/10 - Excelente

Richard

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great property close to Antwerp Central station
Hospedou-se por 1 diária em jan. de 2024
Resposta de Emilia Wierzbicka Guest Relations Manager em 17 de jan. de 2024
Dear Richard,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 - Excelente

Sean

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Emilia Wierzbicka Guest Relations Manager em 14 de jan. de 2024
Dear Sean,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

10/10 - Excelente

Angela

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Prachtig hotel op loopafstand van het treinstation. Prachtige lobby en mooie schone kamers. Badkamer van alle gemakken voorzien en ondanks dat je midden in de stad zit naast het centraal station is het in de kamer muisstil.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Emilia Wierzbicka Guest Relations Manager em 14 de jan. de 2024
Beste Angela,Hartelijk dank voor het kiezen van NH Collection Antwerp Centre voor uw verblijf en voor het nemen van de tijd om uw recente ervaring te delen via onze gasttevredenheidsonderzoek.We waarderen uw feedback en zijn verheugd te lezen dat u genoten heeft van uw verblijf, en we aan uw verwachtingen hebben voldaan. Uw feedback is gedeeld met het team zodat we hen blijvend kunnen inspireren en motiveren om uitzonderlijke gast service te leveren. We kijken uit naar de volgende mogelijkheid om u weer te verwelkomen in de nabije toekomst. Met vriendelijke groeten,

10/10 - Excelente

Mark

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent hotel in a great location. Love their skip room service and get a beer option as it saves the environment (the excessive cleaning) and is a win win for client and hotel. Location is excellent and the hotel is top class!
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Emilia Wierzbicka Guest Relations Manager em 14 de jan. de 2024
Dear Mark,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your thoughtful feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind words about our "Greenstay concept" and hotel have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

6/10 - Ok

David

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
No hot water on second day of stay meant myself and my partner had to spend the day in the city dirty. Room was a bit noisy due to location on main road and also straight across the corridor from the breakfast room and lifts. Safe in room didn’t work had to contact reception to fix. Could be a great hotel but lack of attention to detail lets it down.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Emilia Wierzbicka Guest Relations Manager em 17 de jan. de 2024
Dear David,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to complete our Guest Satisfaction Survey.Please accept our sincerest apologies for the inconvenience caused by the hot water outage. I can only imagine the discomfort experienced through-out the day due to this issue. Would you be so kind to contact me for your future stay, so that I can do everything in my power to ensure your future stay is up to standards with the NH experience we usually provide our guests. Once more, please accept our sincerest apologies and we hope to welcome you back in our, or one of our properties around the world.Thank you again for choosing to stay with us and for your time in sharing your feedback.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 - Excelente

Martin

Viagem de negócios, Viagem em grupo
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Quick business trip. Hotel has onsite parking, clean and spacious room, with good breakfast options. Did the job very well and fair priced,
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Emilia Wierzbicka Guest Relations Manager em 14 de jan. de 2024
Dear Martin,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your thoughtful feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind words have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

10/10 - Excelente

karly belissa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Mi è piaciuto tutto in generale, senza dubbio tornerò
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Emilia Wierzbicka Guest Relations Manager em 14 de jan. de 2024
Dear Karly Belissa,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind words have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

10/10 - Excelente

Brett

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Emilia Wierzbicka Guest Relations Manager em 14 de jan. de 2024
Dear Brett,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

10/10 - Excelente

Anthony

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent hotel and outstanding breakfast
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Emilia Wierzbicka Guest Relations Manager em 14 de jan. de 2024
Dear Anthony,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind words about our breakfast have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

6/10 - Ok

MISAKI

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Emilia Wierzbicka Guest Relations Manager em 14 de jan. de 2024
Dear MISAKI,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations, based on the scores given. I regret that we were unable to meet our high standards during your recent stay.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Kind regards,

6/10 - Ok

Gerard

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Emilia Wierzbicka Guest Relations Manager em 15 de jan. de 2024
Dear Gerard,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to complete our Guest Satisfaction Survey.Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 - Excelente

Emily Rose

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Emilia Wierzbicka Guest Relations Manager em 31 de jan. de 2024
Dear Emily Rose,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 - Excelente

Johan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Emilia Wierzbicka Guest Relations Manager em 14 de jan. de 2024
Dear Johan,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

8/10 - Boa

Diana

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Emilia Wierzbicka Guest Relations Manager em 14 de jan. de 2024
Dear Diana,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future.Kind regards,

10/10 - Excelente

Insheik

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Emilia - Guest Relations em 26 de dez. de 2023
Dear Insheik,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations

8/10 - Boa

David

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean Quiet Convenient
Very convenient next train station. Quiet and clean with a great breakfast.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Emilia - Guest Relations em 26 de dez. de 2023
Dear David,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations

10/10 - Excelente

Raphael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Comfortable, clean and amazing breakfast
Really close to the train station, walking distance to the old town. Really friendly attentive staff, comfortably rooms and amazing breakfast! Would stay again!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Emilia - Guest Relations em 26 de dez. de 2023
Dear Raphael,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations

10/10 - Excelente

Frank

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Emilia - Guest Relations em 26 de dez. de 2023
Dear Frank,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations

10/10 - Excelente

James

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Emilia - Guest Relations em 26 de dez. de 2023
Dear James,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations

10/10 - Excelente

Muhammad

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was great, location was excellent and the breakfast was phenomenal. Highly recommended!
Hospedou-se por 5 diárias em dez. de 2023
Resposta de E em 26 de dez. de 2023
Dear Muhammad,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations