2/10 - Terrível
David M.
29 de dez. de 2025
Pontos negativos: Limpeza
Do NOT stay here! Most unprofessional VRBO experience I've ever had. Host double-booked the house and never told me. I travelled 300 miles with my family of six for a three-day vacation to celebrate my wedding anniversary. When I arrived I still had not received the door code from the owner. I messaged her for the door code. She responded that she had double booked and someone was already staying there. She said I could stay in an RV, a studio "tiny house" on the property or she could refund me. The only option for a family of six was to ask for a full refund and then have to find a last minute hotel, which ended up being an absolute disaster and ruined our anniversary. Finally, she only partially refunded me. She said I would just have to call VRBO for the rest because those were their fees (160). She made no attempt to resolve this for me. I've spent more than two hours since that trip trying to get my money back by working through VRBO. I still have yet to get my money back. Horrendous experience. This level of unprofessionalism is beyond the pale.
David M.
Hospedou-se por 2 diárias em dez. de 2025