Castelos em Albuquerque, NM

"Nice hotel"

"All staff was friendly and accommodating! I love the walk by the elevator with things to do and places to eat. "

"Rooms are clean, well decorated and modern but not my thing. Not a fan of the “doorless shower” the floor still ended up wet. The area is very noisy but thats not the fault of the property owners. Check in is at the bar with was odd but well handled. Parking is not adequate enough.. "

"Nice room , clean but noticed pillows had no pillow cases which was odd , our thought was maybe housekeeping forgot them . Overall we enjoyed our stay ."

"The staff was friendly and accommodating. Long travel and time change, we were late to bfast. The lady in the kitchen was kind, kept the bfast buffet open a little longer just for us. Rooms clean and beds comfortable. "

"Beakfast was good just wish they had more options with the hot foods "

"Super Hotel! Personal sehr nett und hilfsbereit. Die Zimmer sind top ausgestattet mit befüllter Mini-Bar und Snacks. Lage sehr gut! Man kan entweder das Valet Parking in Anspruch nehmen oder die gegenüberliegenden öffentlichen Parkplätze. "

"This was terrible! I booked the banana suite. When I checked in all good went to my room and it wasn’t the suite I booked. There was hair on the floor and not clean, I asked why they put me the room. They why I booked wasn’t available. I brought food and drinks to heat up and cook. Had the food spoil, when asked why didn’t notify she said that was Expedia they had to. I asked to speak to the manager nothing. Overall even I had gotten the suit the hotel looked ran down noisy and not clean. "

"The room was clean, but neither of the two tvs worked. We called the front desk and were told to try the connection. That was unhelpful. The ac was inefficient and we had to open the sliding door until late to cool things off. One hand towel and two bath towels. Called to get WiFi pw but didn’t get an answer. Feel we are entitled to a discounted rate. Breakfast was fine. "