2 bares/lounges
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Avaliações de Hemas Hotel

4 out of 5
Hemas Hotel
2 Adamu Fika Street, Life Camp, Abuja, Federal Capital Territory

Avaliações

5,6
Nota 10 - Excelente. 0 de 5 avaliações" "
Nota 8 - Boa. 2 de 5 avaliações" "
Nota 6 - Ok. 1 de 5 avaliações" "
Nota 4 - Insatisfatória. 1 de 5 avaliações" "
Nota 2 - Terrível. 1 de 5 avaliações" "

7,6/10

Limpeza

7,0/10

Serviço e funcionários

4,0/10

Comodidades

7,6/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Eric

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
The room was okay but I couldn't get internet in my room. I had booked the hotel to make sure I have internet for communication since I didn't have a local phone number. I had to stay in the lobby just to use internet which was disappointing to me.
Resposta de Hotel Management em 30 de dez. de 2022
Hi Eric, we apologize for the experience with the internet. We recently experienced some outages and are working to resolve this

2/10 - Terrível

Viajante verificado

Hospedou-se por 13 diárias em ago. de 2019
Resposta de Hemas Hotel em 28 de ago. de 2019
Hi, We are surprised at the rating and would like to know more if this wasn't scored on error.

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto

6/10 - Ok

Oladimeji Alo, Lagos

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Spacious and comfortable room but poor service
The checking-in process was disappointing. Front desk claimed ignorance of our booking and payment when we showed up. Waited over 30 minutes while they made telephone calls to the booking agent before this matter was sorted out. The room was spacious and comfortable. Room service was very poor. The hotel selects a standard menu for breakfast each day and presented that to guests without checking their preference, in the guise of 'complementary breakfast'. Hotel staff ignored the 'do-not-disturb' sign on the door and knocked repeatedly on the door to present breakfast that we did not ask for. Though we registered two guests in the room in our booking, the hotel offered one 'complimentary breakfast', while we had to pay for the other plate each day. We ordered two bottled of water at 11.30pm one night and was told the bar was closed for the day, Thus, we slept thirsty and de-hydrated. Very good garden bar with a very dedicated and efficient waitress.

8/10 - Boa

TADASHI, TOKYO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
空港に比較的近い市内のホテル
夜8時過ぎの空港ピックアップで心配はありましたが、運転手さんのしっかりした態度、何度もWelcomeを連発して、安心感が出ました。夜食も夜遅くまで部屋まで運んでくれて、助かります。翌朝空港ドロップオフも昨夜の運転手さんで、好意的、しっかりしているので、とても安心が出来ました。フロントの二人の青年、細かいところまでよくアドバイスをしてくれて、助かりました。