Férias de esqui em Lake Tahoe

Overall, I had a good stay. The room was spacious, clean, and comfortable, and the staff I interacted with throughout my stay were friendly, professional, and helpful. That said, the check-in experience was completely unacceptable. When I arrived, there were well over 50 people waiting in line, yet only two employees were working the front desk. The wait was far too long, and it’s hard to understand how a hotel could be so understaffed during what was clearly a busy check-in period. No matter how nice the property is, starting a stay by standing in a massive line because of inadequate staffing leaves a poor first impression. Once I finally got checked in, everything else went smoothly, which is why I’m still giving the hotel a good review overall. However, management needs to do a much better job staffing the front desk during peak arrival times. This is an issue that should be addressed.

Room was clean, great view and polite staff

Family-friendly, very nice staff, and also room was clean as well

Very nice place in front of Heavenly. Just the pillow wasn’t good but the apartament is very nice

酒店位于汽车旅馆包围之中，外面没有什么风景和私密，我们房间一楼，阳台对着旁边汽车旅馆的停车场，阳台的泡澡浴缸基本无法用（有设计遮挡）。酒店设计新颖独特，不错。