4/10
My stay was not good at all. In spite of reserving the best room (it was our honeymoon), there were couple of issues in our stay:
1. no water running in the bathroom (the plumbing system got frozen) - had to go to a shared bathroom
2. Dinner space was crowded and its half board meal didn’t even include miso soup or desert. Did not look like a ryokan
3. Staff in the restaurant was not friendly at all. All the ryokan I’ve been to would explain the menu but on this one they were would only serve it as if we were in a canteen
4. The worst was the shuttle service to the train station: the driver would drive like crazy and very aggressively. I’ve never seen such a drive before in Japan. It was even dangerous to the pedestrians and other cars around
5. In spite of all the issues in our room, they would not even offer a small “sorry note”, or a token of appreciation
Overall, this has been the worst hotel I’ve ever been in Japan! Wouldn’t recommend it for anyone. It did not offer the Japanese omotenashi and it looked like being run by foreigners
Christiane
Hospedou-se por 1 diária em jan. de 2025