Hotéis Britannia Hotels em Yorkshire e Humber

"The Grand Hotel is a beautiful hotel in a great location. The room (a triple / family room) was clean and convenient. The fans in the room (in the midst of a heatwave) and the water dispenser in reception were great touches. We were initially impressed with the proactive communication prior to our visit. However, the code we were given (twice) for the NCP wouldn't work on arrival and we were told by NCP it had expired in March 2026. On raising this with Barbara at reception, we received a shrug...

"Large car par. Room was good and clean but becoming tired decor. Hotel details said airport shuttle but there wasn’t want need to book taxi."

"On arrival my husband was given a door key card not the actual key that was actually needed. He was stuck outside the room on the second floor because had had all the luggage and didn't want to lug it back downstairs. Room was very hot with no view but fortunately had a fan. Bed was comfortable and TV reception was very poor. Best I can do was our stay was 2 star.🙂‍↕️"

"Parking was great, the room was lovely and the staff friendly and helpful. The hotel was grand and I felt privileged staying there"

"We had a very small room but it had a sea view and we were only using it for after a concert at the open air theatre. It’s brilliantly located for that. The staff were friendly and efficient. I’d stay in this hotel again."