Hotéis em Yildizevler, Ancara

"The staff was very nice, however the room we got was right next to the lift and there was no soundproofing , and we could hear everything from the hallway and the street. The bathroom didn’t appear to be that clean, there was no seal on the toilet and we only had two half opened toilet paper rolls. We stayed for two nights and we would be headed somewhere else but we had another night booked two days after so we talked to the people in the reception and asked please to get another room , away from the lift because I have trouble sleeping. The person who I think was manager or something of sorts told us that yes, for sure they would find us another room more on the middle of the hallway. Two days later there we were, we checked in again and for our surprise they assigned us the same room. We asked if they didn’t have any other. The receptionist said no and we explained that the “manager” who was also there had said we would give us another. They moved us one floor up, but for our surprise the room was even worse. It smelled damp, we had only one inch of toilet paper, and the noise from the street was deafening. Besides that at 4:3 in the morning the sound from the mosque could be heard as if we were standing next to it. So no sleep again. All in all it was a terrible experience. "

"O hotel tem uma estrutura ok e é super bem localizado, com camas confortáveis. Porém, o meu quarto estava com um cheiro péssimo e se recusaram a troca-ló, o que achei um absurdo. Além disso, a região é bastante barulhenta."