: Preços, promoções e comentários

6/10 - Ok

Viajante verificado

20 de abr. de 2016

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

mixed experience

Decent hotel in a town with few decent ones. Low value for money but you can't find much better, so you have to adapt. Service was ok; avoid the laundry (I paid express twice and both times got it 2 days later only, the second time they wanted to return me the late laundry after we left the country, saying that they'd send it abroad... really I have to believe that? = avoid the laundry). - Restaurant is decent (for one week stay), some professional staff worked there. - Ah, my fully-prepaid stay was questioned 3 different times by reception staff unaware of the prepayment: annoying. - Even more annoying was that the new (European) Director General took any chance he had (while I was away...) to try to flirt with my fiancee', trying to show her the isolated upper rooms under renovation... Good that she kept me fully informed of his 'advances'. Very unprofessional. In sum in Yaounde you may want/need to choose this hotel, but mainly because of very few alternatives for that price range. Good luck!

2/10 - Terrível

Mona, Washington, DC

17 de set. de 2015

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Would not stay again

The 3 people at the front desk kept telling me it was "impossible" to have a reservation with the from Hotels.com. My Cameroonian colleague was with me and was trying to communicate with them. I had my reservation printed out and gave it to them and after 10 minutes of being told it was "impossible" I asked them to actually look in their reservation book (which they had not done) and there was my name and confirmation #! They did not even bother to look. Such poor customer service. Plus, internet did not work in my room during my 3 days there.

6/10 - Ok

Roger, PA

18 de jul. de 2015

Pontos positivos: Limpeza e condições e instalações da propriedade

Reasonable -- but careful with online payments

Hotel Mansel isn't the Hilton but it was a reasonable place to stay for Cameroon at a reasonable price. While we did finally sort out our payment problems via Expedia's help, I'd caution travelers that the hotel seemed baffled by payments online. We'd paid through Expedia and PayPal but they weren't so sure we'd paid. When we needed to get a refund (we'd booked for too many nights), knowing how to refund for an online payment was totally confusing to them.

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Hotel Mansel

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Avaliações sobre Hotel Mansel

4,8

4,0

4,0

4,8

Avaliações

6/10 - Ok

Viajante verificado

mixed experience

Viajante verificado

2/10 - Terrível

Mona, Washington, DC

Would not stay again

Mona

6/10 - Ok

Roger, PA

Reasonable -- but careful with online payments

Roger