Piscina interna, piscina externa

Avaliações de Angsana Xi'an Lintong

5 out of 5
Angsana Xi'an Lintong
No. 8 East Yuechun Road, Lintong District, Xi'an, Shaanxi

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 52 de 91 avaliações" "
Nota 8 - Boa. 29 de 91 avaliações" "
Nota 6 - Ok. 7 de 91 avaliações" "
Nota 4 - Insatisfatória. 2 de 91 avaliações" "
Nota 2 - Terrível. 1 de 91 avaliações" "

9,4/10

Limpeza

9,2/10

Serviço e funcionários

8,2/10

Comodidades

9,0/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Jih

Hospedou-se por 2 diárias em out. de 2023
Resposta de 西安临潼悦椿温泉酒店小悦悦 em 24 de nov. de 2023
尊敬的贵宾您好!一份好评就是一份希望,满满的都是贵宾们给予的支持,感谢您真诚的评价,您的满意就是我们的满意,期待您带上亲戚朋友和小伙伴们到悦椿温泉酒店做客,希望还能继续为您服务,期待您的再次光临,祝您天天好心情!

10/10 - Excelente

Satoshi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
ホテル内にレストランが数種類あり、プールや温泉、子供の遊び場もあり、家族で過ごすには最適。兵馬傭にも近く立地条件も良い。唯一、カフェはあるのだが通路脇で簡易的なものになっており、落ち着いて一息つくことができなかった。
Hospedou-se por 1 diária em jan. de 2023
Resposta de 西安临潼悦椿温泉酒店 em 2 de fev. de 2023
ひんかく賓客こんにちは!ひじょー非常にあなたがきちょー貴重なじかん時間をつかう使うことをよろこん喜んでえつ悦つばき椿ホテルのひょーか評価にかんしゃ感謝して、あなたのてーしゅつ提出したてーあん提案にたいし対して、しょーへん小編はただちに直ちにせき関けー系ぶもん部門をはんえー反映して、あなたのまんぞく満足はわたくし私たち達のついきゅー追求であるだけでなく、わたくし私たち達のさいだい最大のなぐさめ慰め、さいだい最大のほーしゅー報酬、ホテルはさらにどりょく努力して、あなたにさいこー最高ひんしつ品質のサービスをてーきょー提供します。ふたたび再びホテルのサービスにたいする対するこーてー肯定にかんしゃ感謝します。またごこーりん光臨をたのしみ楽しみにしています。たのしー楽しいたび旅をいのり祈ります。

10/10 - Excelente

Viajante verificado

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It is in very quiet area and the room is very clean and nice. We enjoyed staying there.
Hospedou-se por 2 diárias em dez. de 2019
Resposta de Iris em 6 de jan. de 2020
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 - Excelente

Siu Ling

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
a nice stay in Lintong district. clean and hygenic environment safe to kids and family. The play room and kid swimming pool are best choices to kids which allows you spend a day to warror tomb or huaan hill and spend a family night in the hotel. haven't tried the hot springs but trust it's worth for visit.
Hospedou-se por 2 diárias em dez. de 2019
Resposta de Iris em 30 de dez. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 - Boa

Kong, Hong Kong

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pleasant environment and friendly service , our family have enjoyed our stay here; will recommend friend to come for a family getaway
Hospedou-se por 2 diárias em dez. de 2019
Resposta de Iris em 23 de dez. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 - Boa

Viajante verificado

Hospedou-se por 2 diárias em dez. de 2019
Resposta de Iris em 19 de dez. de 2019
尊敬的宾客,你好!非常感谢您选择下榻西安临潼悦椿温泉酒店,您的满意是我们不懈的追求,我们再接再厉,为您提供更优质的服务,祝您生活愉快!期待您的再次光临!

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
해외여행을 일본뿐이 가보지 않아서 잘모르겠지만 국내,외 여행중 직원분들이 제일 친절했던거 같음. 특히 호텔 내 훠궈집에서 처음먹어보는 음식이라 궁금한것도 계속 물어보고 계속 시키고 했는데에도 번역기 까지 돌려가며 알려주려고 노력하시던 직원 분이랑 온천이 하고 싶어서 온천을 찾아갔는데 한국어를 조금 할 줄 아시던 직원분이 계셔서 많은 도움을 받음.(당시 수영복을 팔고 계셨음.)호텔 로비에서 체크인 할때에 잠깐봤던 직원분이랑 셴양공항 면세점에서 다시만났는데 투숙객이였던걸 알아보고 먼저 인사해줬던게 신기하고 감동받았음.(하루 100명도 넘는 사람얼굴을 볼텐데..) 온천시설도 잘 되어있고 병마용과 가까워서 자녀분들과 방문하기 좋은 호텔인듯. 주변에 아울렛?도 있는듯. 가보진 않음. 그리고 왠만하면 수영복을 한국에서 가져가시길. 그리고 방에서 온천갈 때 방에있는 호텔용 가운을 가져가는것도 좋을듯. 엄청 큰 수건을 주긴하지만 추움.
Hospedou-se por 1 diária em dez.. de 2019
Resposta de Iris em 10 de dez. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 - Excelente

Chih Ann

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A comfortable and relaxing hotel
All staffs are very helpful and friendly. Food and prices of its Chinese restaurant are excellent. Only shortcoming is its central air-con was set to heater mode which is a bit warm. Therefore, they quickly sent a cool air fan to our room.
Hospedou-se por 3 diárias em out. de 2019
Resposta de Marcom em 21 de nov. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
전체적인 호텔 상태, 서비스 등은 아주 훌륭했어요. 노천 온천을 이용하고 싶었는데, 투어 스케쥴이 늦게 끝나서 이용하지 못한게 아쉽네요. 숙박요금에 온천 이용 비용이 포함되지 않아서 따로 지불해야 했는데, 비싼편이었어요. 그래도 오랜시간을 이용할 수 있다면 해보는게 좋을거 같네요. 주변은 아직 개발중이라 관광지 말고는 따로 가볍게 돌아볼만한 곳은 없어요.
Hospedou-se por 1 diária em out. de 2019
Resposta de Iris em 24 de out. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 - Boa

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
レストランのバリエーション、特にコーヒーを気軽に飲める施設があるといい。
Hospedou-se por 2 diárias em out. de 2019
Resposta de Angsana Xi'an Lintong em 21 de out. de 2019
Thank you so much for taking the time to share your comments and feedback about your recent visit at Angsana Xi’an Lintong. We were most concerned to learn of your disappointment and that we failed to meet your expectations in terms of our service delivery. Please accept our sincere apologies for any inconvenience caused. We'll share your feedback with our team, and hope to have the opportunity to welcome you back & regain your confidence.

10/10 - Excelente

ELISA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2019

10/10 - Excelente

Viajante verificado

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel staff (at front desk, concierge, facilities and restaurants) was very friendly. I informed the hotel it was my mother's birthday trip when I made the booking and they were kind enough to arrange a surprise for my mother, which was a birthday cake. Restaurant staff was also very helpful and they even prepared a birthday noodle (birthday noodle represents longevity in Chinese culture) for my mother at breakfast. Really impressed.
Hospedou-se por 2 diárias em set. de 2019
Resposta de Charles Wang em 2 de out. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 - Boa

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good breakfast and service. Surprisingly, my friend mother was birthday and given birthday cake in bedroom after we having dinner in their Chinese restaurant.
Hospedou-se por 2 diárias em set. de 2019
Resposta de Charles Wang em 2 de out. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 - Excelente

MASSIMO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2019

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Ottima struttura. Posiziona non molto centrale, lontana da Xian però più vicina all’esercito di terracotta (10 min in auto). Camera molto spaziosa e confortevole.
Hospedou-se por 1 diária em ago. de 2019
Resposta de Charles Wang em 11 de ago. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
コストパーフォーマンスが良い
コストパーフォーマンスが良い スタッフの英語力が弱い WiーFiが弱い
Hospedou-se por 2 diárias em jul. de 2019
Resposta de Charles Wang em 22 de jul. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 - Excelente

Ram0516

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All the amenities and services are excellent. It was a very relaxing and and enjoyable stay.
Hospedou-se por 1 diária em jul. de 2019
Resposta de Charles Wang em 24 de jul. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It's a very nice hotel, everything was exceed the expectation. Nice design, awesome breakfast, comfortable bed. I wish they had the shuttle service from the main toursist attraction. It costs$40 Chinese dollars to most of the tourist spot and $150 back to Xi'an downtown.
Hospedou-se por 1 diária em jun. de 2019
Resposta de Charles Wang em 23 de jul. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 - Excelente

NG

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing room and easy check-in. Staff very helpful especially with ordering taxis. Terracotta Army approx. 15 mins from the hotel by taxi. If you find a good taxi driver, get a card as others try to take you to buy local cake in the area or a stamp for their car (have no idea what the stamp was for!)
Hospedou-se por 2 diárias em mai. de 2019
Resposta de Charles Wang em 19 de mai. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

4/10 - Insatisfatória

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
A key factor in booking this hotel was the swimming pool, this was closed for reconstruction! There was no reconstruction work. The hotel could not be bothered to open the pool, this should be included in the hotel information.
Hospedou-se por 1 diária em abr. de 2019
Resposta de Charles Wang em 11 de mai. de 2019
Thank you so much for taking the time to share your comments and feedback about your recent visit at Angsana Xi’an Lintong. We were most concerned to learn of your disappointment and that we failed to meet your expectations in terms of our service delivery. Please accept our sincere apologies for any inconvenience caused. We'll share your feedback with our team, and hope to have the opportunity to welcome you back & regain your confidence.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
兵馬俑
兵馬俑から近くて、便利。ホテルの施設も清潔で心地よい。
Hospedou-se por 2 diárias em abr. de 2019
Resposta de Charles Wang em 13 de jun. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel is just beautiful. What is not in the Expedia description is that the hotel is connected to the Angsana Hot Springs. 25 hot spring pools with different temperatures and ingredients. Just perfect for a hot tub fan as I am.
Hospedou-se por 2 diárias em abr. de 2019
Resposta de Charles Wang em 7 de mai. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2019

10/10 - Excelente

Wing Sum

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
nice hotel
very nice experience, good food.
Hospedou-se por 2 diárias em abr. de 2019
Resposta de Charles Wang em 13 de jun. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

6/10 - Ok

RickyD

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
We were excited to use the pool and see the water features the facility had. When we checked in, they informed us the pool was under renovation as well as the water features throughout the property. It will be out of service through May. I wish we were informed of this prior to booking.
Hospedou-se por 2 diárias em abr. de 2019
Resposta de Charles Wang em 1 de mai. de 2019
Thank you for sharing your recent experience at Angsana Xi’an Lintong with us through the Expedia. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectation. Your satisfaction will continue to inspire and motivate our staff to deliver exceptional customer service. Once again, thank you for staying at Angsana Xi’an Lintong and welcome back!

10/10 - Excelente

Shweta

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing find! Would definitely want to re-visit!
The Hotel and Staff - What a fantastic find! Loved our stay here. If you're looking for a spa resort experience where you're pampered with great service, good food, and rejuvenating treatments (massages, hot springs) - this is the place for you. We were here for 3 nights. There is at least one hotel staff in every department who spoke decent English. Special shout out to George at the concierge who was simply awesome and very helpful. My husband and I are vegetarians (no meat, fish, etc but eggs okay). The staff at the breakfast buffet took extra care to ensure our dietary needs were met. The Room was super comfy and spacious, with a balcony. Spa - my husband and I got a couple's 60 minute javanese massage. It was great. The price was okay by USA standards (about $100 per person), could be considered expensive by some. Location - this resort is close to the terracotta warriors (20 min drive, 40 Rmb). The drive to the city (Muslim street/ grand mosque) is about an hour (cost 150 Rmb). This worked out well for us - we spent one full day in Xian, half day at terracotta warriors, and rest of the time relaxing at the resort.
Hospedou-se por 3 diárias em abr. de 2019
Resposta de Charles Wang em 13 de jun. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 - Boa

Anne-Marie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent Hot Springs
We had such a warm welcome to the hotel and it is beautiful. So was our room, until the roll away bed was established in the lounge and was not taken down during our stay. The hot springs are amazing. The staff very friendly and helpful.
Hospedou-se por 2 diárias em fev. de 2019
Resposta de Charles Wang em 26 de fev. de 2019
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 - Excelente

ZHIGANG

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
不错的温泉酒店,离皇陵较近
酒店房间很大,圆形大浴缸很有特色,自带浴盐的话,可以在房间内舒适地泡澡。酒店温泉区域很大,需要付费进入。酒店的房间多,配套设施相比其他五星级酒店,稍显不足。酒店离开秦始皇陵较近,也是优势之一
Hospedou-se por 3 diárias em jan. de 2019
Resposta de Charles Wang em 3 de fev. de 2019
尊敬的宾客,您好!感谢您给予我们中肯的评价,您的满意是我们不懈的追求,我们会再接再厉,保证我们的服务品质,期待您的再次光临!祝您生活愉快!新春快乐!酒店总经理:王华章

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
不错不错不错不错不错不错不错不错不错不错不错不错吧不错不错不错不错不错不错不错不错不错不错不错不错吧
Hospedou-se por 1 diária em dez.. de 2018
Resposta de 酒店总经理:王华章 em 8 de jan. de 2019
尊敬的宾客,你好!非常感谢您选择下榻西安临潼悦椿温泉酒店,您的满意是我们不懈的追求,我们再接再厉,为您提供更优质的服务,祝您生活愉快!期待您的再次光临!

8/10 - Boa

SPS, Kuala Lumpur, Malaysia

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Nice hotel with good interior design. Unfortunately, we are check in late & rush out in the next day morning, unable to enjoy the facilities. Staffs are friendly & we highly recommended on this hotel.
Hospedou-se por 1 diária em dez.. de 2018
Resposta de Charles Wang em 31 de dez. de 2018
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

6/10 - Ok

Viajante verificado

Pontos positivos: Condições e instalações da propriedade e conforto do quarto
金玉其外的五星飯店
The lady at reception was rude and cold, and took forever for our check-in. Didn't introduce anything about the hotel facility, or the details of our booking. As the result, we though we could use the spa and bought pricy swim suits from hotel shop. Until we entering the spa, the staff ask us to pay 208RMB/each. Water quality of the spa is poor, leaves and impurities are floating around, used towels and trash scattered beside the pool. Cleanliness need improve, the carpet in our room spreads all kinds of hair left by the former group. And the location of hotel is pretty remote, there is no store or restaurant nearby. 前台服務小姐態度冷漠無禮,登記入住過程漫長,不僅未介紹飯店設施,也未詳細說明預訂內容,以致誤以為包含溫泉設施使用,還在一樓賣店買了昂貴泳衣,要入場時才被告知每人需再加價人民幣208元才能使用,溫泉水質差,飄浮著樹葉和雜質,池水邊也不時掛著使用過的浴巾和垃圾,房間內地毯散布前組客人留下的各種毛髮,飯店位在重劃區,附近無商店餐廳,只能選擇飯店附屬餐廳或是搭計程車去臨潼市區。
Hospedou-se por 1 diária em nov. de 2018
Resposta de GM: Charles Wang em 19 de nov. de 2018
尊敬的宾客:您好!感谢您的入住并在百忙中对我们进行点评。很抱歉给您带来了不好的入住体验,很感谢您对我们酒店提出的宝贵意见,我们会针对您的意见进行检查,如有问题我们会即刻进行整改。关于酒店服务人员的服务情况,我们也会组织更多的培训,提高服务人员的服务意识,我们期待您再次入住,祝您身体健康,生活愉快。

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Personnel très efficace, mais situation géographique un peu éloigné de la ville
Hospedou-se por 2 diárias em nov.. de 2018
Resposta de GM: Charles Wang em 11 de nov. de 2018
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 - Excelente

Joel, Ramsey NJ

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
This is a world class hotel. Everything was top notch and the food was to die for. Would go back there in a second.
Hospedou-se por 2 diárias em nov.. de 2018
Resposta de GM: Charles Wang em 11 de nov. de 2018
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice and comfortable stay
Room is good and clean, quite comfortable. Staff at counter and restaurant are friendly and nice.
Hospedou-se por 2 diárias em nov.. de 2018
Resposta de GM:Charles Wang em 7 de nov. de 2018
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

2/10 - Terrível

Ying, HK

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
This is very disappointing hotel for me, it really cannot count for five star level hotel n charged that expensive hotel fee. We booked 3 days in this hotel, as I expected to have a good service as they count the self at 5 star. However, we arrived to room become very disappointed, as the temperature at 25.5 degree which fixed by hotel, which cannot change. We required to change but the hotel replied that cannot change. It really too hot! The second day we want to ask for help to rent car n asked how much of taxi fee n something question that travel people would ask. But the lobby boy unhappy to answer our question n unlike show his face that is totally unprofessional! The breakfast no taste n no much choice that charge that higher cost. Finally, We have 2 people in the room that suppose have 2 big bath towel but only provide 1 towel in everyday that is very common service for hotel but it cannot provide it. How can count for 5 star hotel. The outside of the hotel nothing shop. I would not book this hotel anymore in future travel.
Hospedou-se por 3 diárias em out. de 2018
Resposta de GM: Charles Wang em 9 de nov. de 2018
Thank you so much for taking the time to share your comments and feedback about your recent visit at Angsana Xi’an Lintong. We were most concerned to learn of your disappointment and that we failed to meet your expectations in terms of our service delivery. Please accept our sincere apologies for any inconvenience caused. We'll share your feedback with our team, and hope to have the opportunity to welcome you back & regain your confidence.

8/10 - Boa

Viajante verificado

Hospedou-se por 1 diária em out. de 2018

10/10 - Excelente

kilhwan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
푹 쉴수 있는곳
마음을 비우고 푹 쉬기에 적당한 장소~~
Hospedou-se por 2 diárias em out. de 2018
Resposta de Charles Wang em 26 de out. de 2018
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 - Boa

Pierre, Göteborg

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotellet är lyxigt utan att vara dyrt. Vi utnyttjade spaanläggningen med massage och varma bad. Det enda som inte var tiptop var personalens engelskakunskaper. Å andra sidan var de positiva och tjänstvilliga. Jag åker gärna tillbaka.
Hospedou-se por 2 diárias em set. de 2018
Resposta de Charles Wang em 12 de out. de 2018
Hotellet är lyxigt utan att vara dyrt. Vi utnyttjade spaanläggningen med massage och varma bad. Det enda som inte var tiptop var personalens engelskakunskaper. Å andra sidan var de positiva och tjänstvilliga. Jag åker gärna tillbaka.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
觀賞長恨歌當晚最佳選擇飯店
1. 位置距離華清宮計程車8-10分鐘,滴滴打車人民幣10-14之間看堵車情況,很適合要看長恨歌表演時住(第二場9:40開始、結束接近晚上11:00) 2. 飯店服務人員很熱情主動協助,前台值班經理岳鵬對行程規劃給了很棒的建議、另外Bob錄俊寶將協助我們設定滴滴打車,對第一次使用滴滴的旅客提供很大幫忙,再次謝謝! 3、中餐廳好吃價格很合理,入住二天一夜用餐二次,推薦。
Hospedou-se por 1 diária em set. de 2018
Resposta de 酒店总经理:王华章 em 25 de set. de 2018
尊敬的宾客您好!非常感谢您选择入住我们酒店并分享您的入住感受!我们致力于为您提供亲切周到的入住体验您的满意就是对我们最好的肯定与激励,真诚期待您的再次光临!

10/10 - Excelente

thiagarajah

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bit away from local transport but excellent service and staffs. Great hotel beyond our expectations
Hospedou-se por 2 diárias em ago. de 2018
Resposta de GM: Charles Wang em 26 de ago. de 2018
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 - Excelente

Laura, Karlsruhe

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wow!
Super nettes Personal (sogar englischsprachig, was Seltenheitswert hat). Als es einmal ein sprachliches Missverständnis wegen einer Essensbestellung gab, hat man uns beeindruckenderweise sogar den Rest des Essens aufs Haus gebracht! Besonders York von der Rezeption hat uns in einigen Belangen gut helfen können. Das Zimmer ist ein Traum (sehr groß und mit Dusche, Badewanne, und großem Balkon) Das ganze Hotel ist ein Paradies für Kinder (Indoor Spielplatz mit Bällebad uvm) und sogar mit Schwimmbad und Spa. Abgesehen von dem tollen Hotel fährt man mit dem Taxi zur Terrakotta Armee gerade mal 25 Min und zur Xian North Railway Station Cirka 1 Stunde.
Hospedou-se por 2 diárias em ago. de 2018
Resposta de GM: Charles Wang em 24 de ago. de 2018
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
良好的住宿經驗
服務態度良好,運動設施也都完整。 房間很大,很舒服。 週遭步行只有一間購物廣場。 要去兵馬俑及其他景點要搭計程車。
Hospedou-se por 2 diárias em jul. de 2018
Resposta de 酒店总经理:王华章 em 4 de ago. de 2018
敬的宾客,你好!非常感谢您选择下榻西安临潼悦椿温泉酒店,您的满意是我们不懈的追求,我们再接再厉,为您提供更优质的服务,祝您生活愉快!期待您的再次光临!

8/10 - Boa

olivier, nice

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Petit sejour dans un lieu magique
L' hotel est magnifique et le personnelle au petit soins , la piscine et grandiose et le spa est parfait. Cependant un petit point négatif concernant le restaurent buffet ou l'on vous présente la note avant la fin du repas . Sans doute car nous n'avons pas we chat. Notre soiree fut gâcher.
Hospedou-se por 1 diária em jul. de 2018
Resposta de Charles Wang em 19 de set. de 2018
Thank you so much for taking the time to share your comments and feedback about your recent visit at Angsana Xi’an Lintong. We were most concerned to learn of your disappointment and that we failed to meet your expectations in terms of our service delivery. Please accept our sincere apologies for any inconvenience caused. We'll share your feedback with our team, and hope to have the opportunity to welcome you back & regain your confidence.

10/10 - Excelente

Elizabeth, Denver, CO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beautiful property close to Terracotta Warriors
The staff bent over backwards to make us happy. They let us check out at 4 pm without charge. George, and everyone else at the concierge desk was amazing. They found us an English speaking guide and arranged taxi transportation when the hotel’s shuttle was out of service. People walked us from place to place to ensure we got exactly what we asked for. The large indoor/outdoor pool was the perfect temperature. The rooms were extremely comfortable and were loaded with amenities. All this about 15 minutes from one of the most incredible tourist destinations in the country.
Hospedou-se por 1 diária em jul. de 2018

8/10 - Boa

J, HK

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
酒店很大,設備齊全,值得一試
整體印象很好,環境清幽,員工服務態度也很好,值得推薦。溫泉區環境都很好,有不同種類溫泉池,價錢都很合理。 要注意酒店維護工作要加油,房間內很多地方都比較舊及感覺污糟,如果不加注意,在過幾年就會很殘舊。
Hospedou-se por 4 diárias em jun. de 2018

10/10 - Excelente

chih heng

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
瓶裝水供應不斷
將行李存放在飯店櫃台小姐debby很快就幫忙處理 方便我們去看乒馬俑博物館很感謝
Hospedou-se por 3 diárias em jun. de 2018
Resposta de General Manager: Charles Wang em 14 de jun. de 2018
尊敬的宾客,您好!感谢您的入住,我们一直关注客人在入住期间的感受,同时积极提高自身的专业水平和服务标准,力求让客人能感受到回家一般的温馨。祝您生活愉快!真诚期待您的再次光临。

10/10 - Excelente

Scott

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel is not 100% completed. However, room was five star, service was extremely friendly and helpful, food was very good. Hotel is not far from the Terra-Cotta warriors but is an hour away from downtown and other historical sites.
Hospedou-se por 3 diárias em mai. de 2018
Resposta de General Manager Charles W em 4 de jun. de 2018
Thank you for choosing to stay with us. We are pleased to know that you enjoyed our service and the restaurants. We look forward to welcoming you back very soon and will do our best to ensure your future stays are as enjoyable as this one. Till then, our best wishes to you!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
WOW!
This is an amazing property with a wonderful staff team. Highly recommend.
Hospedou-se por 1 diária em mai. de 2018
Resposta de General Manager Charles W em 4 de jun. de 2018
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
ちょっと印象点が悪いかな?
タクシーに乗れば10分程度で兵馬俑。しかも、5つ星ホテルの割に、あまり印象点が良くない。まず、ホテルの場所が分かりにくい。スマホ上の当サイトのホテルの地図が明らかに違っており、ホテルに着くのにもかなり苦労!さらに、チェックイン時の請求額(予約時点でホテルで支払う料金のほぼ2倍)に納得がいかず、片言の英語でやり取りはしたが、その場はあきらめた。チェックアウトでもまた別に請求額が・・・。昨日も過大な金額を要求されたのに、またか!と思い、サインを拒否すると、「昨日の金額ではなく、こちらが正しい請求額!」と、請求明細を見せられ、納得してサイン。きっと、請求のシステムがまずいのだろうと思われる。そんなこんなで、ホテル自体は低層だが、清潔感もあり、朝食もなかなか美味しく、かなりのスグレモノなのにもったいない。

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
リラックスできる洗練されたホテル
とても綺麗なホテルでした。お寺のようなクラシカルな外観は残しつつ、 中身は洗練されたデザインでした。 西安市内からは車で1時間弱離れた、臨潼リゾート地帯の一角にあります。兵馬俑からは車で20-30分くらいです。 私はビジネスでしたが、子供用の部屋もあったので、ファミリーで来てもいいのかもしれません。周辺にご飯を食べるところはないので、ホテル内で済ませるか、タクシーで行くかの選択になります。 敷地がすごく広いので、迷わないように。