2/10 - Terrível
Asif
Viagem com a família
3 de ago. de 2025
I rarely leave reviews, but what I witnessed today was unacceptable and frankly upsetting.
My wife and I went downstairs to enjoy the view with a drink. The bartender had the window open on the poolside, so we assumed you could order from there. We stood there for a bit, clearly visible, but he completely ignored us. When my wife asked politely if he was taking orders from the window, he snapped that we needed to come inside.
So we went in. My wife waited patiently behind another guest who ordered a drink—no questions asked, no ID requested. But when it was my wife’s turn, the bartender was immediately cold. She ordered a martini and when she said she wanted it with gin—Bombay specifically—he abruptly asked for her ID.
Now here’s the issue: he didn’t ask the previous guest for ID. She looked about the same age as my wife, if not younger. The ID check wasn’t the problem—it was the tone, the inconsistency, and the way he treated my wife with clear disrespect from the start. It felt personal. It felt targeted. It felt racist.
We’re paying guests at this hotel. My wife did absolutely nothing to deserve that kind of treatment. Watching her be treated like that—talked down to, dismissed—was infuriating. She walked away feeling humiliated, and I walked away wondering how a hotel like this can allow such behavior from a front-facing staff member.
This could have easily been a five-star review. But this one bartender’s attitude ruined it. If I were management, I’d seriously reeva
Asif
Hospedou-se por 2 diárias em jul. de 2025
