2/10
We stayed two nights and had a pair of 4 thousand dollar glasses stolen out the door in a matter of minutes from putting kids in the car and returning to the room. The manager didn’t care, said she’d be there “eventually” to review the cameras. When police came she gave them the run around too. Finally she appeared and conveniently the hallway cameras do not work. The room was dirty, we had one of the suites with jacuzzi and it was filthy, the patio door didn’t lock and was instead blocked with a bar. The pool was dirty with bugs. I was charged two seperate resort fees for the room even though it was one stay two nights she said they couldn’t combine it and had to charge two resort fees and two deposits. It was a horrible experience and we’d never stay there again. On top of gave a bad taste in the mouth for future trips with the kids because of the theft and lack of helping to do anything.
Teresa
Hospedou-se por 1 diária em jul. de 2025
