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Avaliações de Taj Malabar Resort & Spa, Cochin

5 out of 5
Taj Malabar Resort & Spa, Cochin
Willingdon Island, Kochi, Kerala

Avaliações

9,2

Maravilhosa

Nota 10 - Excelente. 265 de 358 avaliações" "
Nota 8 - Boa. 62 de 358 avaliações" "
Nota 6 - Ok. 15 de 358 avaliações" "
Nota 4 - Insatisfatória. 11 de 358 avaliações" "
Nota 2 - Terrível. 5 de 358 avaliações" "

9,6/10

Limpeza

9,4/10

Serviço e funcionários

9,4/10

Comodidades

9,2/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Alfredo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Alfredo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Eliane Mendes, Niterói/Brasil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Casa de amigos
Perfeita. O hotel fica em frente ao canal com uma bela vista da cidade e das características redes de pesca chinesas. Todos os dias promove passeio de barco pelo canal e chá da tarde com música ao vivo. Os quartos são extremamente confortáveis, com serviço bom.Os quartos que ficam no corpo da casa são mais charmosos e tem-se a impressão que estamos de visita em casa de amigos. O restaurante Rice Boat merece menção especial, com seu menu típico requintado. O spa faz tratamentos estéticos, incluindo os ayurvedicos, de excelente padrão.

4/10 - Insatisfatória

Arun

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Really not enjoyed, it was never informed renovation going on in tg8s hotel. If it was known never booked. Paid a hefty amount much higher than hotels in down town. Never expected and disappointing.
Hospedou-se por 3 diárias em jun. de 2023

10/10 - Excelente

Divya Maitreyi

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful hotel and views, good food, breakfast and very nice bar. Staff very friendly efficient and helpful. Enjoyed the evening boat ride and pool is amazing, you can see river dolphins sometimes. Small point of feedback is in relation to maintenance and attention to detail. Cupboard doors were not closing properly, there was a sticker on the toilet seat, soap dispenser in lounge toilet was dirty. But no major issues, we had a wonderful time
Hospedou-se por 2 diárias em mar. de 2023

4/10 - Insatisfatória

sheeba

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Disappointing.
I had 2 rooms booked for a family of 5. I was given 1 in the heritage wing and 1 in the tower wing. The front desk mentioned they will upgrade us to be together and moved us to the tower wing. the room didnt have dual charger plugs, the hot water in the shower was not working and the guest checkin and buffet was sub standard to The Taj experience we are accustomed to. However, the overall stay, the bar and property location is amazing and enjoyable!!! Manager was very helpful and provided voluntary assistance without even complaining.
Hospedou-se por 1 diária em mar. de 2023

6/10 - Ok

Satish

Viagem com a família
Pontos positivos: Limpeza e comodidades
Pontos negativos: Serviço e funcionários
Customer service in one of the restaurants Pepper was bad. Check out in AM at 445 AM also was not good. Agent should learn how to deal with customers.
Hospedou-se por 3 diárias em jan. de 2023

10/10 - Excelente

Ketan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fabulous Stay at Taj Malabar
We had an amazing stay and a fantastic New Year's Eve celebration!
Hospedou-se por 2 diárias em dez. de 2022

6/10 - Ok

Sridevi

Hospedou-se por 1 diária em dez.. de 2022

10/10 - Excelente

Vishnu

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em nov.. de 2022

10/10 - Excelente

Sherri

Hospedou-se por 1 diária em out. de 2022

8/10 - Boa

Vipin

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em ago. de 2022

10/10 - Excelente

Angeline Oliuvra

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good view and very caring staff .. breakfast was packed for early travellers .. very good for family as well
Hospedou-se por 1 diária em ago. de 2022

10/10 - Excelente

Charles

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Relaxing holiday at Taj Malabar, Kochl
Very pleasant experience. Very kind and helpful staff Highlight was complimentary evening tea with a refreshing harbour cruise!
Hospedou-se por 13 diárias em ago. de 2022

8/10 - Boa

Shamil

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful service and food at Taj Malabar Resort
Hospedou-se por 1 diária em jun. de 2022

10/10 - Excelente

Liju

Hospedou-se por 2 diárias em jul. de 2022

10/10 - Excelente

Sreejith

Hospedou-se por 1 diária em jun. de 2022

10/10 - Excelente

Abhik

Hospedou-se por 7 diárias em jun. de 2022

2/10 - Terrível

Cephas

Hospedou-se por 3 diárias em mai. de 2022

10/10 - Excelente

Rekha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff, good service . Food could be a bit more better. Overall i enjoyed the stay!😊❤
Hospedou-se por 2 diárias em mai. de 2022

6/10 - Ok

Dhruv

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Dated and ageing rooms
Rooms need to be redone. Past their prime. Property is in a remote location. So plan your local travel accordingly.
Hospedou-se por 1 diária em abr. de 2022

8/10 - Boa

Chantal

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Cet hôtel est magnifique mais très excentré. J’ai été très déçue par la chambre qui m’a été attribuée après tout ce temps où je n’ai pu me rendre en Inde (Covid). Au 1er étage vue sur une sorte de garage alors que l’hôtel est situé au bord de la mer. J’ai dû payer 80€ De supplément pour changer de cHambre pour 2 nuits. Mais c’était très bien pour tout le reste :bar, restaurant, piscine, spa….. Merci à tous
Hospedou-se por 2 diárias em fev. de 2022

10/10 - Excelente

Arun

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good ambience . All good . The heritage room bathroom requires maintainence. Otherwise stay was excellent
Hospedou-se por 1 diária em nov. de 2021
Resposta de Sibi em 15 de dez. de 2021
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

10/10 - Excelente

Kiran

Hospedou-se por 1 diária em nov. de 2021
Resposta de Sibi em 12 de nov. de 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

8/10 - Boa

Joy

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
What I liked about this hotel is the location . Its a great place to unwind with views onto the sea . But if you are looking to go shopping or other activities its a 30 mins drive . What I did not like is that this hotel needs a revamp. Everything looks old . The bathrooms are not clean as expected . The maintenance department has to improve. I had a light flickering . Telephone not working . Its a popular wedding venue so expect crowds . Pool has no privacy with laborers lounging around . I feel this hotel shoukd be rated 4 star
Hospedou-se por 4 diárias em out. de 2021
Resposta de Sibi em 12 de nov. de 2021
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and sharing your valuable feedback. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

8/10 - Boa

Anvi

Viagem com a família
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em out. de 2021
Resposta de Sibi em 12 de nov. de 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em set. de 2021
Resposta de Sibi em 12 de nov. de 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great property by the beach. Most of the facilities were closed due to covid but the staff were very friendly and nothing was too much of a trouble.
Hospedou-se por 3 diárias em ago. de 2021
Resposta de Sibi em 19 de ago. de 2021
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

4/10 - Insatisfatória

Vishnu

Viagem em grupo
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2021
Resposta de Sibi em 14 de set. de 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is an excellent hotel with stunning views of Arabian sea. If you want to enjoy the Kerala monsoon, this is the best location. The staffs are super friendly. The hotel is very neat and clean and food was excellent. Overall an excellent hotel to spend a family vacation.
Hospedou-se por 2 diárias em jun. de 2021
Resposta de Sibi em 28 de jun. de 2021
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your detailed feedback and I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 - Excelente

Viajante verificado

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent ambiance. Sorry, swimming pool was not available.
Hospedou-se por 1 diária em abr. de 2021
Resposta de Sibi em 13 de abr. de 2021
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We have made a note of your concern with regards to the swimming pool were not operational during your stay with us and we regret for the inconvenience caused. I would like to share that the Swimming Pool is still not operational as per the state guidelines. However the state government relaxing the guidelines in a phased manner. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 - Excelente

freemu

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em abr. de 2021
Resposta de Sibi em 7 de abr. de 2021
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A stay worth it all !
Good food! Clean and amazing views. Just the packed breakfast on the day we left was severally disappointing. Rest all appreciation for staff and place.
Hospedou-se por 3 diárias em jan. de 2021
Resposta de Sibi em 10 de fev. de 2021
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. With regards to the packed breakfast, I sincerely apologize for the inconvenience caused to you. However, the same has been shared with my culinary team for the immediate follow up and improvement. I thank you once again for sharing your valuable feedback and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
On an island that has a beautiful view of the waterway. Room had a limited view but softer type bed. Great view of the sunset and sunrise on the waterways. Spa connected to the location which allowed for last minute bookings. Very beautiful hotel. Limited facilities due to COVID
Hospedou-se por 1 diária em jan. de 2021
Resposta de Sibi em 10 de fev. de 2021
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

10/10 - Excelente

Vipin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2021
Resposta de Sibi em 10 de fev. de 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sibi Mathew General Manager

10/10 - Excelente

Naveen Kumar

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2020
Resposta de Sibi em 7 de jan. de 2021
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Best Hotel in Cochin, Amazing View, Courteous staff, quiet location and amazing food
Hospedou-se por 3 diárias em nov.. de 2020
Resposta de Sibi em 8 de dez. de 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback and I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 - Excelente

Alexander job

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Finest property in Cochin
Love the property.. one of the best in Cochin with the superior Taj service
Hospedou-se por 1 diária em nov. de 2020
Resposta de Sibi em 8 de dez. de 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback and I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2020
Resposta de Sibi em 24 de fev. de 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 - Excelente

Viajante verificado

Hospedou-se por 6 diárias em fev. de 2020
Resposta de Sibi em 24 de fev. de 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 7 diárias em fev. de 2020
Resposta de Sibi em 18 de fev. de 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

8/10 - Boa

Susan Gylling

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Colonial style med absolut fantastisk beliggenhed
Yderst hyggeligt og komfortabelt 5* med god og autentisk atmosfære og en absolut fantastisk beliggenhed. Lidt slidt hist og her og Ind imellem lidt slæbende service, men i det store og hele et dejligt ophold - vælg værelse i heritage tower wing
Hospedou-se por 3 diárias em fev. de 2020
Resposta de sibi em 11 de fev. de 2020
Dear Guest, Greetings from Taj Malabar Resort & Spa, Cochin! It was indeed a pleasure having you stay with us and sharing your feedback regarding the experience at our hotel as it helps us to further enhance and refine our processes to achieve customer delight. I am happy to know that you are satisfied with the recent stay with us. experience. Thank you once again for the feedback and it would be our absolute pleasure to welcome you back to Taj Malabar Resort & Spa, Cochin. Assuring you of our best services at all times. Warm regards, Sibi Mathew General Manager

10/10 - Excelente

Judith

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2020
Resposta de s em 11 de fev. de 2020
Dear Guest, Greetings from Taj Malabar Resort & Spa, Cochin! It was indeed a pleasure having you stay with us and sharing your feedback regarding the experience at our hotel as it helps us to further enhance and refine our processes to achieve customer delight. I am happy to know that you are satisfied with the recent stay with us. experience. Thank you once again for the feedback and it would be our absolute pleasure to welcome you back to Taj Malabar Resort & Spa, Cochin. Assuring you of our best services at all times. Warm regards, Sibi Mathew General Manager

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property is located on a beautiful coast. Unfortunately there is nothing to do within walking distance. But they do have a free boat shuttle to Fort Kochi. The furniture and electrical needs to be updated. For TAJ we were expecting a bit more modern interior with USB ports for charging for cellphones. Their tea time was fun with excellent eats. The massage was a wonderful experience at their Spa. Will definitely consider it for future stay.
Hospedou-se por 1 diária em jan. de 2020
Resposta de sibi em 28 de jan. de 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and happy to know that you had a comfortable stay with us. We sincerely appreciate your valued comments on the location, sunset cruise followed by the high tea and Spa experiences. At the same time we have noted the area of improve mentioned in the feedback. I would like to share that we are continually reviewing our products and facilities to ensure the hotel standards stays up to date and it is our endeavour that every guest of the Taj has an outstanding experience each time when they visit any of our hotels. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Outstanding setting. Staff were even better. Seafood restaurant was commendable.
Hospedou-se por 1 diária em jan. de 2020
Resposta de Sibi em 20 de jan. de 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback and happy to read your comments about our associates. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew

10/10 - Excelente

PJ

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Luxury and comfort
Excellent location, staff and hospitality.
Hospedou-se por 6 diárias em dez. de 2019
Resposta de Sibi em 14 de jan. de 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing property. The staff were all amazing. We had an early flight, and we were there around 10:00 am. The hotel was really busy we had requested two rooms. Rahul from the front desk was very kind, he right away gave us one room and the other one an hour later. Thank you Rahul. Pauly from front desk was also very helpful.
Hospedou-se por 3 diárias em dez. de 2019
Resposta de Sibi em 30 de dez. de 2019
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and happy to know that you had a comfortable stay with us. I will share your feedback with our team and in special to Mr. Rahul and Mr. Pauly at the Front Desk. I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel was lovely but the staff made the place extra special. The hotel offered several perks such as daily ferry to Kochi Fort & an evening boat ride which was an unexpected addition. The breakfast was the best we had in India and the restaurants were great too (loved the Keralan prawn curry at the rice boat). The staff were excellent and really made us feel welcome but a special shout is required for the bar & pool staff. I felt like they got to know us in such a short space of time. Will be back when we return to Kerala.
Hospedou-se por 6 diárias em dez. de 2019
Resposta de Sibi em 14 de jan. de 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 - Excelente

Sathyaprasad

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Relax and Restore
Great location for vacation....wonderful hotel staff
Hospedou-se por 3 diárias em nov.. de 2019
Resposta de Sibi em 14 de jan. de 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 - Excelente

TFA, Mumbai

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
property is spectacular Staff members are wonderfull
Hospedou-se por 4 diárias em nov.. de 2019
Resposta de sibi em 6 de dez. de 2019
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your comments about our associates and the location of the hotel. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager