We look forward to welcoming you!

Thanks for leaving this review Iris and so happy you enjoyed your stay with us.

Thanks for the 5/5 review. Sorry you were disturbed by other anti-social guests. We do have a Team Member on duty overnight so guests can always come to them for help in situations like this.

Hi Paul, thanks for the review. The building has an ancient plumbing system and whilst we do our very best, occasionally an odd smell appears. We do advise running the shower if this happens to fill the drain trap and eliminate the smell. Sorry you had it on your visit. Staff can always help further if notified during a stay.

Thanks for the top rated review Andrew. We hope to see you again soon

Thank you for your comments and the photos. We look forward to welcoming you again in the future

Thank you so much for the great write up. Come and see us again soon.

Hi there and thanks for the review. We have made quite a lot of improvements over the past couple of years and continue to improve the facilities as and when we can. Glad to hear you enjoyed your stay though

Thank you for the 10/10 review! Come and see us again soon

Thank you so much for the review.

Thank you

Thank you for the review and we look forward to welcoming you again

Hi MargaretSometimes we do get pulled away from the Reception Desk to help out in other parts of the business but as you say staff are always available in the cafe. We leave a sign on the reception desk to that effect normally.We look forward to seeing you again soon

Hi PaulCheck in is 3pm as advertised but where we can if the housekeeping is finished we do check guests in early. Sorry it wasn't possible on your stay with us this time. Look forward to seeing you again in the future

Thanks for the ten star rating Emma! We look forward to welcoming you again soon

Thanks Jenny, we certainly do have a fantastic building in a stunning location. Hope to see you again soon

Thank you very much for the review, we hope to see you again

Thank you for the ten out of ten rating!

We look forward to welcoming you again Rebecca

Happy to provide 100% satisfaction! Please recommend us to your friends.

Thank you for the review. We hope you stay again with us.

Thank you for the review. We hope you stay again with us.

Thank you for the review. We hope you stay again with us.

Thank you for the review. We hope you stay again with us.

Thank you for the review. We hope you stay again with us.

Thank you for the review. We hope you stay again with us.

Thank you for the review. We hope you stay again with us.

Thank you for the review. We hope you stay again with us.

Thank you for letting us know and we are so sorry this was an issue for you. We are currently working on it with our buildings manager but do advise guests to come to reception during their stay with any problems as we may be able to help.

Thank you.

So glad you were able to enjoy the free pass to the Abbey available to our guests. Hope to see you again soon

Thank you so much for the 10/10 rating! See you againi soon

Thanks for the great review. we hope you stay again.

Thanks for the great review. we hope you stay again.

Thanks for the 10/10 rating

Hello, great that you enjoyed your stay and storm Arwen was certainly making its presence felt during your stay with us.

Thank you for leaving this great review. Hope to see you again soon!

Thanks for the great review. We hope you stay again with us in the future.

Thank you for leaving us a review. We completely understand that your stay with us was not as we would expect to provide and we are happy to issue a full refund for your stay. I am very sorry that this happened and I will be talking to all my team to ensure this does not happen again.

Thank you for the feedback. Hope to see you again soon