Hotéis em West Valley, NY

"If you don't want to valet your car for the hotel, it is very difficult to mauver from garage to hotel. "

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"Good location but not clean and staff was not helpful."

"Per friendly "

"The room was very clean"

"Loved the location, amenities and atmosphere. However the bed in room 204 was really hard and stiff and gave us back aches."

"I liked how clean property and loved the shuttle service to casino!!"

"Ashley the manager is incredible! Always putting the guest first "

"Clean and friendly staff"

"Clean and comfortable. Very nice breakfast."

"the rooms are very clean and comfortable; the staff was pleasant. this was the second time we stayed in this chain and both were well worth the money although the breakfast had much more variety in the first one and was better stocked than the one in Springfield NY but all and allit was a good stay and I would book this chain Again"

"Slopes were abundant. Need to improve the signange bigger and better point of direction. "

"Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. "

"Everything was great."

"Great!"