Hotéis em West Layton, ENG

"Lovely hotel. Immaculately clean and decorated. Our room was spacious with a comfortable bed and good bathroom. Breakfast was plentiful and of a good standard. Ample parking and well located. Efficient and friendly staff. Highly recommend this property."

"Room was OK but bathroom a little cramped at sink, plus shower difficult to sort out so the water was not red hot. Nice enough hotel breakfast freshly cooked and good."

"It is a beautiful place gorgeous grounds very relaxing been several times hopefully many more"

"The room was tired and Amenities were poor. Staff were unfriendly and unhelpful. Reception welcome was far from a welcome. The bathroom was filthy with black mould marks and the Bathroom door was completely rotten. The walls were paper thin - I was kept awake until after midnight. I phoning reception 3 times to ask if the room next door could turn their television down which was blaring for hours. After the third phone call over 2 hours they eventually did at 10.30pm. After this the room on the...

"Spacious family room, however very hot and no A/C. Some window would open, others the hinge was faulty so did not stay open. Cleanliness ok."

"Pleasant stay. Breakfast could be better"

"We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...

"All staff were very professional, helpful and friendly. It was great to have the use of the spa facilities and my son loved the swimming pool. We had dinner in the restaurant which was very nice and the breakfast was great. I would definitely recommend this hotel and we will definitely stay again."

"Room was cold so we put on the a/c. It blew cold air continually. We thought it would eventually blow warm air. At 3am my husband was so cold we decided to leave for home. The checkout lady told us we should have gone to her as it’s controlled at reception. Would have been good to know this."

"On arrival could have done with better signage as to where to park as we ended up parking at Forbidden Corner. Also not easy to find Reception and when we did find there was no-one there for 10 mins. Room nice, dressing gown and slippers nice touch. Had evening meal in the bar which was ok and staff were attentive. Meals on the Sunday finished at 5 and bar closed which was inconvenient. We were informed no staff on site again until Wed. We couldn’t boil kettle Mon morning as electric went off...

"We booked the cottage and were so glad we did. The photos although good, don’t really do it justice. The bedroom opens out onto a spacious balcony with good quality wooden table and chairs. The view is very serene, as you can see the river. The hot tub is really amazing. It was very clean and we were shown how to use it properly. If anything it was a little hot at 40c. It kept this heat for several hours. Bathroom was beautiful. Living room immaculate. And a 2nd bathroom with toilet and shower....

"Perfect location, helpful friendly staff, room very clean, beds very comfy, have stayed here everytime im in durham, perfect thank you Food in bar are great too"

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"The room was nice & clean , a bonus was the air conditioning as it was hot weather . We also ate evening meal there which was ok , breakfast was plentiful with a good choice . We only stayed one night on our way to Scotland & our daughter & family met us there to complete the journey . What was nice was that they were able to park & use the hotel for food / drinks etc . Thankyou we appreciated that 😊"

"Lovley room. Staff all lovley. Would suggest some slip mat in Bath. Breakfast was good. Would stay again."

"Lovely staff/interesting menu/good bedroom/great breakfast/other guests felt the same"

"Pleasant stay. Clean room. A not too loud alarm did disturb our sleep a little but it must have been nothing untoward? - fire regulations said to wait in bedroom until otherwise advised... fortunately no such advice was forthcoming!"