Hotéis perto de West Edmonton Mall AB

"Staff were fantastic and friendly. Always a smile on their face. Room was clean and beds were comfy. 5/5 stars. Plan on staying again"

"Hot tube was broken but they left it on luke warm and didnt warn it was broken when booked or checked in. Pool was broken, daughter gashed her foot pretty bad on the bottom. Yheres one elevator, they choose to have the staff fill with thier carts while people check out so everyones waiting to use the small space one at a time meaning checkmout takes over an hour. We found out 3 days in they wouldnt clean our rooms or refill towels the whole stay. Forced to put towels and garbage in hallway to be...

"If you’re travelling with seniors or those with mobility issues, the tub sides are very high, so there may difficulties getting in and out. Floors dirty in the room (ie. large obvious dirt, old jelly beans). Pets are allowed, so if you have allergens be aware. Hotel shows signs of age, peeling paint, flickering lights/signs. "

"Na"

"Morning desk agent was extremely slow. Elevator was no where to be found. Thin it took its own trip back to the 80s. Spend $800 on suites for the weekend with no breakfasts. "

"Hotel novo , bem localizado , excelentes funcionários e acomodações"

"No incentives, room was spacious even though it was not a theme room. No place for breakfast. "

"I always stay at this location when traveling to edmonton the staff is amazing, the restaurant is a hidden gem and the rooms are always nice and clean. I like that the pool is open till 11pm I wish it was still open till midnight like it used to be but it’s still open later then other hotels. It’s nice and close to west ed which is also a plus. "

"Major front desk issue, multiple charges on credit card. Zero response from manager"

"Staff were friendly and the property was clean."

"Very clean rooms, comfortable bed, you have control all night with your A/C fan. Breakfast buffet was great, very kid friendly. Staff were pleasant and professional. 5 stars for us. "

"Hot tub wasn’t working, second time I book here for it and it doesn’t work ☹️ Staff were great and rooms clean"

"The heater wasn’t working at winter!"

"Friendly staff,clean rooms were great "

"Clean comfortable beds "

"The floor needed better cleaning, the lamps had visible dust, and the bed sheets were not properly made. Overall, the housekeeping standards could be improved."

"Bare basic stay - room was clean. You had to walk through a plume of smokers to the enter the lobby. Only one of two elevators working- heat was at 30°C in the room and wasn’t turned down after requesting it to be lowered- they said it’s on a central system. "