Hotéis em West Brooklyn, IL

"They started laying carpet and had blocked the doorway. They were so helpful and very concerned about my safety. (I use a cane). They helped me get the luggage cart from the entry, over the blocked doorways and back out to the lobby after I had loaded it. The desk manager helped me take the cart akk the way to my car and helped me Unload it. He definitely went beyond with kindness. I am already booked in for my return trip home. Excellent halfway point between my friends home and mine."

"Nothing fancy here, just a nice clean place to stay. Not as updated as other hotels but again, clean and comfortable. Smaller pool but it looked like kids were still having fun. Unique check in system but hey, it works. Breakfast again nothing fancy but all the basics. Would stay again."

"Clean and comfortable. Staff was friendly. Good breakfast"

"Everything was really good. I want to give a shoutout to Alaina who checked us in June 6 and also checked us out June 7. She is very friendly, knowledgeable and offered to help us if we had any questions or needed anything at all. She made us feel appreciated. Anyone who was a worker said hello with a smile as they saw us. Very nice staff at this property "

"Atendimento excelente. Café da manhã muito bom para a categoria do hotel."

"The staff, Meadow, was very helpful and kind. We were welcomed with bottled waters and treats for my grandkids. She was very attentive and made sure that we had everything we needed. The hotel is beautiful, clean, and the beds were very comfortable. My grandkids really enjoyed breakfast. Overall an amazing experience!"

"Everything was perfect! Excellent customer service and nice/clean rooms!"

"Checked out a day early. Was told a manager would contact me about a refund for the day I didn’t stay. Never heard a word out of them. Still got charged."

"Was given a dirty room upon check in. Toilet in next room given plugged up."

"The owners were very nice. Easy check in. Older property but kept in good shape. Easy parking."

"It was conveniently located next to family giving us extra time to spend with them. The rooms are extremely clean and breakfast are standard breakfast. Persons at the check-in desk are extremely proficient"

"Coffeemaker didn’t work, hardly any bread choices, only 2 yogurt flavors."

"Very badly , but clean. Staff could smile a bit more, but the price is cheap and the rooms were well maintained"

"Best stay at Dekalb"

"Couldn’t use the pool and didn’t make us aware of it"

"Check in professional & pleasant, room renovated - this group is professional and improving property."

"Room was great, pool and hottub were very nice. Breakfast was fantastic. My only issue with this stay. Was not holiday inns fault. This room was listed as a room with a private hot tub. I talked to the staff at the hotel. They havent had hot tubs in the rooms in about 4 years. Expedia keeps listing it as a private hotel tub."

"Construction everywhere."

"Everything was good."