4/10 - Insatisfatória
Cilla B.
15 de dez. de 2025
Pontos negativos: Limpeza
The property itself is in a beautiful, private setting surrounded by nature, with large rooms and great outdoor spaces.There are some things future guests may want to be aware of, particularly when arriving at night or with multiple vehicles. The driveway and entrance were difficult to see due to overgrown grass, limited lighting, and a lack of reflective markers. The gate and safety light system were unreliable at times, and visibility was poor at the lower part of the driveway. Unfortunately, this resulted in a vehicle accident with a low cobblestone wall that was hard to see. Inside the house, there were several maintenance and setup issues during our stay. Some light switches and power points were not working or flickered, blinds and curtains were broken, and there were no clear instructions for lights or appliances. Two beds were not made on arrival, which required cleaners to return, and there were no tea towels or cloths available despite a note stating they were provided. A downstairs fridge was extremely loud when turned on, some induction cookware was not working, and the toilet broke and had to be fixed during the stay. During our short stay, we needed to have cleaners return to make up the beds and a maintenance person come in to repair the BBQ. There were also general upkeep issues such as squeaky doors, damaged seating and very dirty windows in the conservatory.Communication prior to arrival was unclear at times, with differences between what was listed online.
Cilla B.
Hospedou-se por 4 diárias em dez. de 2025