Apartamento, 2 quartos | Cozinha privada | Frigobar, micro-ondas, chaleira elétrica

Avaliações de Park Hotel Lambton Quay

2.5 out of 5
Park Hotel Lambton Quay
101 The Terrace, Wellington, Wellington

Avaliações

7,6

Boa

Nota 10 - Excelente. 32 de 98 avaliações" "
Nota 8 - Boa. 35 de 98 avaliações" "
Nota 6 - Ok. 14 de 98 avaliações" "
Nota 4 - Insatisfatória. 9 de 98 avaliações" "
Nota 2 - Terrível. 8 de 98 avaliações" "

8,0/10

Limpeza

7,8/10

Comodidades

7,8/10

Condições e instalações da propriedade

7,4/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

yvonne

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Receptionist helpful..but nobody there until 8am which was tricky as I didnt want to just leave my room keys at an unattended reception. Perhaps a safe system should be introduced
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Don

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
It was an easy fabulous stay
Hospedou-se por 2 diárias em mai. de 2024

10/10 - Excelente

Takahiko

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
セントラル駅やフェリーターミナルまで徒歩で行く事ができ、周辺にお店やレストランも多く、便利でした。 ホテルは表通りがグランドフロア、裏通りが3階と高さが異なります。フロントは3階にあり、最初は少し分かりづらいかもしれません。 部屋は広く、清潔で、コーヒーなどの飲み物も充実していて、キッチンもあり簡単な料理はできる環境でした。(私は料理はしませんでした)
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Lisa

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Great location and affordable. Excellent customer service especially at arrival. No fuss to check in . It was the best check in to be honest ! Quick and easy .
Hospedou-se por 1 diária em mai. de 2024

6/10 - Ok

Brian

Viagem com a família
No car parking. Reception area average.
Hospedou-se por 1 diária em mai. de 2024

6/10 - Ok

Ellena

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2024

10/10 - Excelente

STEPHEN

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very central, easy transport links. Clean and comfortable, quiet, considering it’s proximity to the city centre,
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Park Hotel em 26 de abr. de 2024
Hello Stephen!Thank you for your amazing review. Kind regards,

8/10 - Boa

CHRISTOPHER

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Park Hotel em 26 de abr. de 2024
Hello, Thank you for your review!

10/10 - Excelente

Kevin

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Was an awesome stay! Super convenient location and across street parking
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Park Hotel em 13 de abr. de 2024
Hello Kevin!Thank you for your amazing review. Kind regards,

8/10 - Boa

Janet

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Excellent budget friendly option. Clean and spacious with good little kitchenette and bathroom.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Park Hotel em 12 de abr. de 2024
Hello, Thank you for you review! We hope you enjoyed your stay. Kind regards,

10/10 - Excelente

Kevin

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Thanks for the free parking
Hospedou-se por 1 diária em mar. de 2024
Resposta de Park Hotel em 2 de abr. de 2024
Hello Kevin, Thank you for requesting and thank you for your patience.

10/10 - Excelente

Akina

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
部屋は広くて簡易キッチンもついていて良かったです。チェックインのための入り口が大通りの反対側で少しわかりにくかったです。
Hospedou-se por 1 diária em mar. de 2024
Resposta de Park Hotel em 31 de mar. de 2024
こんにちは、ご宿泊いただきありがとうございます!

4/10 - Insatisfatória

Annabel

Viagem a dois
Pontos negativos: Limpeza e condições e instalações da propriedade
Upon arrival, our room had not been cleaned, so we were offered an free upgrade which we were very grateful for. Our original room was a queen, and I would not recommend that for backpackers, you would be better off staying at a hostel, it was very small and didnt have much of a kitchen and had no view. Our upgraded room was very spacious, however the couch was covered in stains, the coffee table was broken, there was a bowl of flour in one of the kitchen draws, the shower drain was clogged/blocked with thick black hair and there was black hair in the toilet as well. The lady at reception was helpful in assisting with the upgrade, however, at the end of our stay, I found it hard to find any information about the checkout process. The location was great, however, I wouldn’t recommend this hotel to anyone.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Park Hotel em 28 de mar. de 2024
Hello, Thank you for your review. Our check-out process is really simple! You are free to leave your key in your room and leave. We hope this helps. Kind regards, Park Hotel

4/10 - Insatisfatória

Faye

Viagem de negócios
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The room was run down with peeling paint, broken blind, blown light bulbs. The bed cover was faded and pilled and the towels very worn and grey. There is no phone in the room. I asked reception to order a taxi for the morning and they didn't book it. This meant I was in danger of missing my flight.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Park Hotel em 24 de mar. de 2024
Hello, We are sorry to hear that. Our receptionists are usually very reliable. The pick-up area is on the Terrace for a taxi.

8/10 - Boa

Lynette

Pontos positivos: Limpeza e condições e instalações da propriedade
Didnt like no property carparking.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Park Hotel em 24 de mar. de 2024
Hello, There are some excellent and safe options nearby for carparking.

8/10 - Boa

Scott

Pontos positivos: Limpeza e condições e instalações da propriedade
Tidy and comfortable at an economical price. Right in the heart of the city.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Park Hotel em 19 de mar. de 2024
Hello Scott, Thank you for your compliments! Kind regards, Park Hotel

10/10 - Excelente

Jared

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very nice rooms with full kitchette, tidy and close to the waterfront
Hospedou-se por 1 diária em mar. de 2024
Resposta de Park Hotel em 17 de mar. de 2024
Kia ora Jared, Thank you for your outstanding review! Kind regards, Park Hotel

10/10 - Excelente

Jennifer

Viagem com a família
Pontos positivos: Comodidades e condições e instalações da propriedade
Reception and Check In easy, helpful staff, room spacious and beds so comfy. Could not fault. Stayed 3 nights.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Park Hotel em 17 de mar. de 2024
Hello Jennifer, Thank you for your amazing review! Kind regards, Park Hotel

8/10 - Boa

William

Viagem a dois
Pontos positivos: Limpeza
Room was a good size. Close to shops.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Park Hotel em 11 de mar. de 2024
Hello, We are glad to hear you enjoyed your stay, the spacious room and the convenience of the city centre. Kind regards, Park Hotel

8/10 - Boa

Michelle

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very convenient
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Park Hotel em 11 de mar. de 2024
Hello Michelle, Thank you for your review!Kind regards, Park hotel

6/10 - Ok

Mark

Viagem a dois
Pontos positivos: Comodidades e condições e instalações da propriedade
TV had no sound mostbof our stay. Room was never made up during our stay. Room was otherwise very nice with a super comfortable king bed.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Park Hotel em 7 de mar. de 2024
Hello Mark, It is true... our TV's can be tricky to operate. Please call reception for any issues and we will gladly help you out! Thank you for the compliments of the room and we will be expecting sometime in the near future. Kind regards, Park Hotel

8/10 - Boa

Craig

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Park Hotel em 5 de mar. de 2024
Hello Craig,Thank you for your review. We hope to make up the last point during your next stay.

8/10 - Boa

Hayley

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Simple, clean, very comfy bed!!!! Major bus stop is right outside, including a stop for the airport bus. Only complaints are that there were no facecloths provided, and the lack of a towel rail/hook in the bathroom, or anywhere to put toiletries in the bathroom.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Park Hotel em 29 de fev. de 2024
Hello, Thank you for your review. We will work on the towels. Kind regards, Park Hotel

8/10 - Boa

Phoebe

Hospedou-se por 3 diárias em fev. de 2024
Resposta de Park Hotel em 21 de mar. de 2024
Hello, Thank you for your review.

10/10 - Excelente

Burdette

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great location
Hospedou-se por 2 diárias em fev. de 2024
Resposta de PRABH em 22 de fev. de 2024
Thank you for choosing park hotel!Hope to see you in future as well

8/10 - Boa

Peter

Pontos positivos: Limpeza
I would stay there again. A minor problem is access after hours, with the number of steps to climb to get to the hotel.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Park Hotel em 21 de fev. de 2024
Kia ora, We are glad to hear that you will stray here again! To make it easier for next time, there is an entrance and lift from Lambton Quay.

10/10 - Excelente

Gill

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very helpful people. Spacious 2 bedroom apartment. -everything we needed.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Park Hotel em 19 de fev. de 2024
Hello Gill, We am so glad to hear you enjoyed your stay!

6/10 - Ok

Eileen

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
Really missed things like flannel, shower cap, pen or paper. On the last morning (stayed three days) there was no hot water for shower until after 8.30am when it was too late for me to make use of it. Roman blind was broken and hung badly.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Park Hotel em 17 de fev. de 2024
Hello Eileen, Thank you for you response, we hope that your next stay with us will be better on different circumstances.

8/10 - Boa

Rudolf

Hospedou-se por 1 diária em fev. de 2024
Resposta de Park Hotel em 21 de mar. de 2024
Hello, Thank you for your splendid review.

10/10 - Excelente

Lucy

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Excellent stay, friendly staff, nice room
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Park Hotel em 14 de fev. de 2024
Hello Lucy, Thank you for your review!

2/10 - Terrível

Adam

Pontos negativos: Condições e instalações da propriedade
Room was not as advertised, cups etc were dirty, we were not contacted about a scheduled power outage so our check in time was later wasting our time. Emails with pictures of complaints were ignored.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Park Hotel em 14 de fev. de 2024
Hello Adam, We are sorry to hear that you did not enjoy your stay. As there was a concert and we were full house and the power outage was not in our control, we do apologise and we hope that your next stay will be under normal circumstances.

8/10 - Boa

Alan

Pontos positivos: Limpeza e condições e instalações da propriedade
Comfortable bed, clean room, not noisy. Could do with better signage, especially in the lifts, regarding which floors reception and access to Lambton Quay and The Terrace are on. Took a while to work out, initially. Water pressure in shower a little low, but that's just a personal preference, may not worry others.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Park Hotel em 11 de fev. de 2024
Hello Alan, Thank you for you review! We hope to see you sometime again in the near future.Kind regards, Park Hotel

2/10 - Terrível

Ted Nephi

Pontos negativos: Conforto do quarto
Front desk is courteous. Room is decent eventhough it was pricey. Room should have a sofa ( bed for extra guest) instead they have given two single sofa. I have book for a 6 nights stay however i need to cut it short for 4 nights due to an emergency. They promised to check with the manager for a refund but ended up waiting for their call that it wasnt gonna happen. I did ring the front desk and just told me it not refundable and kinda mad that i did follow up the refund. Not recommended to stay in this property in the future.
Hospedou-se por 6 diárias em jan. de 2024
Resposta de Park Hotel em 11 de fev. de 2024
Hello Ted Nephi, We are sorry to hear about the chaos of your refund matter. Our hotel has a policy that you must cancel your booking 48 hours prior to your check-in date in order to receive your refund. Kind regards, Park hotel

6/10 - Ok

Jane

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pillows not that comfy and no variation between what was available. No air con.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Park Hotel em 11 de fev. de 2024
Kia ora Jane, I am sorry to hear you did not enjoy your stay. We hope to make it up to you during you next one! Kind regards, Park Hotel

10/10 - Excelente

Richard

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
The room is basic but it’s actually got everything we needed. A king bed, tv, lamps, jug and tea/coffee and soap/bodywash. Perfect location for anything happening at the Stadium, only a walk away. We were in town for a concert and the location couldn’t have been any better
Hospedou-se por 1 diária em jan. de 2024
Resposta de Park Hotel em 11 de fev. de 2024
Hello Richard, We are so happy to read your review! Sometimes simplicity is bliss. Kind regards, Park Hotel

4/10 - Insatisfatória

Alistair

Hospedou-se por 1 diária em jan. de 2024
Resposta de Park Hotel em 11 de fev. de 2024
Hello Alistair, Thank you for your review. Kind regards, Park Hotel

4/10 - Insatisfatória

Richie

Pontos positivos: Limpeza
Hospedou-se por 1 diária em jan. de 2024
Resposta de Park Hotel em 11 de fev. de 2024
Hello Richie, Thank you for your review!Kind regards Park Hotel

8/10 - Boa

Guy

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Park Hotel em 14 de fev. de 2024
Hello, Thank you for your review. Kind regards, Park Hotel

8/10 - Boa

Nathan

Hospedou-se por 1 diária em jan. de 2024
Resposta de Park Hotel em 11 de fev. de 2024
Hello Nathan! Loving the review. Kind regards, Park Hotel

4/10 - Insatisfatória

R

Hospedou-se por 1 diária em jan. de 2024
Resposta de Park Hotel em 14 de fev. de 2024
Hello, Thank you for your review. Kind regards, Park Hotel

2/10 - Terrível

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Not great...
Not great being told told that room was not ready to come back in an hour. Retur ed after 2 hours the room still was not ready and to wait for a phone call when it would be. Recieved text message at 8pm that evening to say the room was ready.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Park Hotel em 11 de fev. de 2024
Hello, Our rooms were at max capacity during the day of the concert. We tried our best and hopefully we have gotten better at providing better service to a full house. We would love for you to stay with us on your next visit to Welly. Kind regards, Park Hotel

2/10 - Terrível

Cheryl

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Check-in was at 3pm but the room was not ready, staff couldn't tell us when it would be available. When I did get into my room there were still dirty dishes in the sink. Stains on the top cover of the bed. When I notified the reception they did nothing to rectify the situation. The dirty dishes werestill there when I checked out. I would not recommend this place to anyone.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Park Hotel em 14 de fev. de 2024
Hi Cheryl,We were a full house on the day of your check-in and we do apologise for the dirty the dishes. We will try to be more onto it for you next time. Kind regards, Park Hotel

8/10 - Boa

Ela

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
it was nothing like the bad reviews it was great! pretty expensive but if you book in advance can get good discounts. not the friendliest staff but the hotel itself is awesome
Hospedou-se por 1 diária em jan. de 2024
Resposta de Park Hotel em 23 de jan. de 2024
Hello Ela, Thank you for your review! We are sorry to hear that the staff were not friendly. We will try working on it. Kind regards, Park Hotel

6/10 - Ok

Viajante verificado

Viagem com a família
Pontos negativos: Conforto do quarto
Stayed here because it said it had air conditioning. didnt work well. room hot and muggy.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Park Hotel em 23 de jan. de 2024
Hello, We are sorry to hear that the room was muggy. We are working on the air-conditioning and hopefully we will have it fixed by your next visit! Kind regards, Park Hotel

10/10 - Excelente

Joyce

Pontos positivos: Limpeza e comodidades
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Park Hotel em 14 de fev. de 2024
Hello Joyce, Thank you for your lovely review!

8/10 - Boa

Martin, Hauraki

Viagem com a família
Pontos positivos: Limpeza
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Park Hotel em 14 de fev. de 2024
Hello, Thank you for your review. Kind regards, Park Hotel

8/10 - Boa

Sue

Viagem com a família
Pontos positivos: Limpeza
There were a few things that needed fixed in the room. Plus not being told that they dont supply face flannels.
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Park Hotel em 14 de fev. de 2024
Hello, Unfortunately we do not provide face flannels, although we do hope you enjoyed your stay! Kind regards, Park Hotel

4/10 - Insatisfatória

Denise

Viagem a dois
Pontos negativos: Limpeza e comodidades
Wasn't very clean and quite noisy. It was NY eve but the building creaked a lot and unfortunately we were evacuated at 5.30am so not much sleep was had!! Great location and price but cleanliness not great.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Park Hotel em 14 de fev. de 2024
Kia ora, Thank you for choosing to stay with us during New Years Eve. The creaking noises were due to the fireworks and the fire alarm was pulled by an irresponsible NYE guest of the hotel and we hope that your next stay will be under normal circumstances. Kind regards, Park Hotel

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza
Pontos negativos: Conforto do quarto
Disappointing
While the hotel is extremely central, the Lambton Quay access into the hotel wasn't working. The person on the desk had to come down several flights to let us in as we explained we couldn't easily walk up to the Terrace entrance after hours with our bags. The room was clean but very cramped and the aircon very noisy throughout the night.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Park Hotel em 14 de fev. de 2024
Kia ora, Thank you for your review. The Lambton Quay access needs a hotel key card after you have checked in and if you have not checked in, our normal process is to come and get you which we are more than happy to do. Kind regards, Park Hotel

2/10 - Terrível

Juliette

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Park Hotel em 14 de fev. de 2024
Hello, Thank you for your review. We hope to raise your expectations on your next visit.Kind regards, Park Hotel