First of all we were quested a non-smoking room and the manager confirmed that we would get a non-smoking room three times over the phone. Once we arrived, at the check-in, he again confirmed it was not smoking. Once inside the room however, it was very obvious that it was a smoking room, the smell of smoke was penetrated into the room. we let him know it was a smoking room and he just handed us an air wick. We ignored this since we were just spending one night. When we tried to sleep however, we immediately felt bugs biting us and thought it might be our imagination. But we saw a bed bug crawling on the blanket and another one crawling between the sheets !!! We immediately packed all our things, demanded a refund and got out of there. In our hurry, my dad left his wedding ring, which the manager confirmed in the first call I made about the ring. In the second call the next day, he said he wasn't sure there was a ring, he had to double check with the maid and make sure she didn't take it....?!?!?!? In the third call he said there was no ring found in the hotel room. Terrible rooms, worse staff, literally the worst hotel experience ever, DONT COME TO THIS PLACE.