Hotéis em Waterloo, IL

"The rooms were dirty and smelled of sweat or body order. There was always a smell of cigarettes and Marijuana the halls and in the rooms we kept the windows open the whole stay so that we could get fresh air. There was trash bags in the hallway on the 3rd floor and chairs in the stairwell. The elevator was dirty and they had boxes stacked right by the entrance/exit. We did not try the breakfast because we didn't feel comfortable based on the cleanliness of the rooms. All of the towels were so...

"Was just ok, good price."

"The staff was all friendly & very helpful. The room was very comfortable & clean. Breakfast had many choices & was delicious!!! Definitely staying here on all our trips in this area."

"Nice room and location would stay again"

"We had a poor experience. Our TV did not work. The shower was broken and taped with electrical tape. The toilet leaked. The rooms smelled musty. The breakfast area was dirty. This was a horrible experience."

"Cockroaches!!!!! Yes thats what I said. There were cockroaches. My family and I was getting ready for bed and my daughter found a cockroach. After looking around there were multiple roaches. EWE!!! GROSS!!! We immediately packed our things and got out of there. Its been 2 weeks and still no refund."

"Ac needs some updates"

"Honestly, we did not enjoy our stay. The breakfast was very poor with few options. The room cleaning left much to be desired. The service from the manager was terrible—she was extremely unfriendly. The room we were given had a horrible smell of cigarette mixed with dampness. I could barely sleep the first night because I felt nauseous. We asked to change rooms, and the manager, still very unpleasant, gave us another room in the same condition. We requested to move again—even if it had to be on...

"It looks as if the property is undergoing a renovation. But it was still worthy of the stay. The renovation was not disruptive, or unsightly. Lots of parking close to a lot of different restaurants. Not far off the interstate as well. Would definitely book there again. "

"They are doing active construction now, messy and garbage all over, it smells too, the rooms are getting renovated, I found water on the floor in the room, the bathroom shower and tub were rusty, the toilet pan was small and misfit with wrong toilet seat. The soap and shampoo were not fitted on the wall. I have pictures of all these if you need. the overall experience was horrible. I tried talking to the staff but they could not help. I would really like a refund for this stay."

"Clean room, helpful staff"

"This is the worst hotel stay I’ve ever had. The elevator door had a racial slur on it, the breakfast options were terrible, the entire hotel smelled like weed, are there were ROACHES IN OUR ROOM."

"Excelent"

"Clean, comfortable, quick check in"

"Great stay."

"The reservation on Hotels.com said breakfast was included, but upon arrival there weren't many things that could be improved, including the hotel's maintenance."