Hotéis em Waterhouses, ENG

"All good. "

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"Room was cold so we put on the a/c. It blew cold air continually. We thought it would eventually blow warm air. At 3am my husband was so cold we decided to leave for home. The checkout lady told us we should have gone to her as it’s controlled at reception. Would have been good to know this."

"Pleasant stay at the Seaton Lane Inn with a little hiccup of no towels in the room on arrival but was remedied straightaway. Check in was quick and easy although steep stairs to the upper level of the Inn rooms. May be a little difficult for older people to negotiate these. Had food in the restraunt one night and enjoyed the steak which was cooked as asked and the service was also good from the waiter. Check out was also quick and easy so a very good stay at a good hotel."

"We chose this hotel because of its countryside location and were looking forward to a quiet break outside of Durham City Centre for a weekend trip. Unfortunately, a large event took place during our stay and we were not informed in advance, despite being told that guests are usually notified when such events are taking place when I raised the issue. The event resulted in significant noise late into the evening, and there was no evening food service available to resident guests as a result. Had...

"Spacious family room, however very hot and no A/C. Some window would open, others the hinge was faulty so did not stay open. Cleanliness ok."

"Another fantastic 2 night stay in glorious weather.. added bonus was the Bank Holiday Garden Party & BBQ !"

"I have used this hotel very often in the past But I was shocked how there Standards have dropped. The flood was very poor the service very poor.The lack of singning for there different areas none existent. The room very nice for normal users but for some disabled like me it was a night mare. There was a lack handrails in the shower the shower was fixed and did not detach from the fitted so was to high, Lack of places to put soap bags had to put them on the floor. The radiators were so hot they...

"stayed several times, and I truly believe they kept increasing quality little by little"

"Perfect location, helpful friendly staff, room very clean, beds very comfy, have stayed here everytime im in durham, perfect thank you Food in bar are great too"

"All the staff were so helpful and friendly . An excellent team well done all of you. Food and portions also very good . Would stay here again and recommend"

"Lovely location with a rather impressive view. Staff were most welcoming and polite. Room was very comfortable and the food was excellent. Would recommend."

"Good parking, pub and food next door, outdoor shopping centre 10 minutes walk as well as the metro train station to the city centre."

"Check in was quick and easy. Staff were helpful and polite, even moved me from a room in the inn to an annexe room so I could be away from noise from bar. Also had a very good breakfast which is extra but excellent value for money. Definitely recommend it hotel and breakfast."

"It is a beautiful place gorgeous grounds very relaxing been several times hopefully many more"

"Great breakfast in room "

"Very good breakfast and friendly atmosphere"