Banheira de hidromassagem

Avaliações de The Normandy Hotel

3 out of 5
The Normandy Hotel
2118 Wyoming Ave NW, Washington, DC

Avaliações

7,8

Boa

Nota 10 - Excelente. 428 de 1006 avaliações" "
Nota 8 - Boa. 277 de 1006 avaliações" "
Nota 6 - Ok. 139 de 1006 avaliações" "
Nota 4 - Insatisfatória. 77 de 1006 avaliações" "
Nota 2 - Terrível. 85 de 1006 avaliações" "

8,4/10

Limpeza

8,4/10

Serviço e funcionários

7,0/10

Comodidades

7,8/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

DERRICK

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This location is in a perfect location close to alot of local activities. Ive stay here many times truly a safe area.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Frank R- Director of Front Office em 6 de mai. de 2024
Hi Derrick and thank you so much for taking the time to leave us a nice review. We are very glad that our location served as a benefit to you during your trip and that you keep coming back to stay with us. We hope to see you again soon!

10/10 - Excelente

CHRISTINA, Garden City

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
Great boutique hotel, very comfortable bed, spacious room and very quiet. The only negative is there is no bar, restaurant or store to buy water or food/snacks.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Frank R- Director of Front Office em 6 de mai. de 2024
Hello Christina and thank you very much for your kind review and for choosing our hotel for your recent DC trip! We are very glad that you enjoyed your visit, though we do apologize that we do not have an onsite bar or restaurant. We hope that you got the chance to visit us at our complimentary wine hour every evening or that one of our team members offered their assistance in recommending some local options to you as well! We also hope that this aspect of your visit did not deter you as we would love another opportunity to welcome you back again soon!

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Frank R- Director of Front Office em 6 de mai. de 2024
Hi David and thank you very much for staying with us! We are so glad that you had an enjoyable visit and we hope to see you again soon!

8/10 - Boa

faina

Pontos positivos: Limpeza e serviço e funcionários
Good
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Frank R- Director of Front Office em 1 de mai. de 2024
Hi Faina and thank you for staying with us! We are very glad that you enjoyed your trip and we hope to see you again soon!

10/10 - Excelente

Mohamed

Viagem de negócios, Viagem em grupo
Pontos positivos: Comodidades
👍
Hospedou-se por 1 diária em mar. de 2024
Resposta de Frank R- Director of Front Office em 28 de abr. de 2024
Hello Mohamed and thank you for staying with us! We are very glad that you enjoyed your visit and we hope to see you again soon!

8/10 - Boa

Rosalie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
room is clean. only thing is the room thermostat is controlled . it takes overnite to change room temperature. o
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Frank R- Director of Front Office em 16 de abr. de 2024
Hello Rosalie and thank you for your feedback and for staying with us. We are glad that you enjoyed your visit at our hotel, but we do apologize about any inconvenience that may have been caused by the thermostat in the room. We will be sure to have a team member in engineering look into this so that it can be mitigated quickly and we hope that this aspect of your visit did not deter you as we would love to see you again!

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
a great hotel with friendly and courteous staff!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Frank R- Director of Front Office em 10 de abr. de 2024
Hello John and thank you for staying with us! We are very glad that our team left a lasting impression on you and that you enjoyed your visit. We hope to welcome you back again soon!

8/10 - Boa

Hilary

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location! Cute room.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Frank R- Director of Front Office em 7 de abr. de 2024
Hi Hilary and thank you for choosing out hotel for your latest DC trip! We are glad that you enjoyed your visit and we hope to welcome you back again soon!

10/10 - Excelente

Malika

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Frank R- Director of Front Office em 6 de mai. de 2024
Hi Malika and thank you for staying with us! We are very glad that you enjoyed your visit and we hope to welcome you back again soon!

2/10 - Terrível

Tira

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
There is no parking in area and you have to pay hotel $55 for their parking. I was very unpleased I’m use to parking garages being free.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Frank R- Director of Front Office em 7 de abr. de 2024
Hello Tira and thank you for your feedback and for staying with us. We do apologize about your dissatisfaction with the parking at the hotel and in the area, but you will rarely find free parking in DC. Our parking rates are advertised on our website, though we hope our team was helpful in offering some alternative options to you as well. We apologize for your dissatisfaction, but we hope to get another opportunity to accommodate you again in the future!

10/10 - Excelente

Rosa, San Antonio

Viagem de negócios
Pontos positivos: Comodidades
Nice, clean & well located. Personnel were wonderful!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Frank R- Director of Front Office em 4 de abr. de 2024
Hi Rosa and thank you for your feedback and for staying with us! We are very glad that you enjoyed your visit and we hope to see you again soon!

8/10 - Boa

Kristina

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The location
Hospedou-se por 1 diária em mar. de 2024
Resposta de Frank R- Director of Front Office em 30 de mar. de 2024
Hi Kristina and thank you for staying with us! We are glad that you had an enjoyable visit and we hope to see you again soon!

8/10 - Boa

Walter

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Appreciate the charm of an older building and the upgrades being made. Definitely need to work on the HVAC situation as the heat was a bit high in the room without being able to do anything about it, but overall a pleasant experience.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Frank R- Director of Front Office em 27 de mar. de 2024
Hi Walter and thank you for your feedback and for staying with us. We are glad that you had an enjoyable experience, though we sincerely apologize that it was really hot in your room and for any inconvenience that this caused. We hope to get another opportunity to welcome you back again soon!

4/10 - Insatisfatória

Camille

Viagem em grupo
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The hotel lacked garage parking, and the accommodations were notably compact. During my stay, I encountered construction activity on the premises. Upon addressing this issue, I was informed that notification of the construction had been provided on their website, albeit in a less conspicuous manner. Despite the courteous demeanor of the staff member who assisted me upon check-in, his ability to resolve my concerns was limited due to his role. Given these experiences, I would advise against spending money on this establishment for future accommodations.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Frank R-Director of Front Office em 24 de mar. de 2024
Hi Camille and thank you for your feedback and for staying with us. We are very sorry that you didn't have a great experience and for the issues you faced as well. Unfortunately, we cannot control the placement of our construction notice on every third party website, so we sincerely apologize if this information wasn't properly conveyed to you prior to making your reservation with us. We are very happy to report, however, that this work will be completed in the next few weeks and we will have a brand new patio! We hope that this aspect of your visit did not completely deter you as we would love to get another opportunity to welcome you soon!

2/10 - Terrível

Rosemary

Hospedou-se por 1 diária em mar. de 2024
Resposta de Frank R- Director of Front Office em 19 de mar. de 2024
Hello Rosemary and thank you for your staying with us. We are so sorry that you did not have an enjoyable experience and for any issue you faced during your trip. We wish we knew more about your experience so we can start to improve in these areas, but also hope to get another opportunity to accommodate you again in the future to provide you the true Normandy experience.

6/10 - Ok

Chanel

Pontos negativos: Condições e instalações da propriedade
Location
Hospedou-se por 1 diária em mar. de 2024
Resposta de Frank R- Director of Front Office em 17 de mar. de 2024
Hello Chanel and thank you for staying with us. We are sorry you didn't completely enjoy your experience and for any issues that you faced. We hope that this did not deter you from choosing us again in the future as we would love an opportunity to turn this around for you. We hope to see you again soon!

8/10 - Boa

Stephanie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Frank R- Director of Front Office em 17 de mar. de 2024
Hi Stephanie and thank you for staying with us! We are glad that you enjoyed your visit and we hope to welcome you back again soon!

10/10 - Excelente

Nadine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Frank R- Director of Front Office em 17 de mar. de 2024
Hi Nadine and thank you for choosing our hotel for your trip to DC! We are so happy you had a great experience and we look forward to accommodating you again in the future!

8/10 - Boa

CHRISTINA, Garden City

Pontos positivos: Limpeza
Hospedou-se por 1 diária em mar. de 2024
Resposta de Frank R- Director of Front Office em 17 de mar. de 2024
Hi Christina and thank you for your staying with us! We are glad that you enjoyed your visit and we hope to welcome you back again soon!

6/10 - Ok

Daniel

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
The staff were quite nice. Room was clean and beds were good, but there was a leak and the bathroom door handle broke off. WiFi was basically not usable. Heat was not on the first day but it was unusually cold so I guess they didn’t prepare but they turned it on after a few of us asked. The area is quiet and residential and easy to walk.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Frank R- Director of Front Office em 13 de mar. de 2024
Hello Daniel and thank you for taking the time to submit your feedback with us and for choosing our hotel. We are glad that you enjoyed your interactions with our team members, though we sincerely apologize for the in-room issues you faced and for any inconvenience this created for you. We will bring these issues to the attention of our engineering team to be more aware of them moving forward and to ensure these do not become common trends at our hotel. We hope that these aspects of your visit did not deter you as we would love another opportunity to welcome you back again soon as well!

8/10 - Boa

Mary Jane David

Pontos positivos: Limpeza
Hospedou-se por 1 diária em mar. de 2024
Resposta de Frank R- Director of Front Office em 11 de mar. de 2024
Hi Mary Jane and thank you for staying with us! We are very glad that you enjoyed your visit and we hope to see you again soon!

2/10 - Terrível

Nadia

Was a bad experience
Hospedou-se por 1 diária em mar. de 2024
Resposta de Frank R- Director of Front Office em 5 de mar. de 2024
Hello Nadia and thank you for staying with us. We are very sorry that you did not enjoy your visit and for the issues that you faced. I know that we spoke over the phone about your experience, but we hope that this did not deter you from staying with us in the future as we would love to turn this around for you. This certainly isn't a typical experience that we aim to provide and we hope to get another opportunity to prove this to you.

10/10 - Excelente

Jonathan D

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We loved our stay and only wish it could have been longer. Wonderful glass of wine from 5-6, we were a bit late but were whisked two glasses. Huge comfy, clean room and bed. Oversized shower, marble sink coffee maker everything we needed. We were also super lucky to snag a free parking spot on the street as it was the weekend. Thank you!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Frank R- Director of Front Office em 3 de mar. de 2024
Hello Jonathan and thank you very much for taking the time to submit your feedback to us and for choosing our hotel as well! We are so glad that you had an enjoyable experience at our hotel and that you were very comfortable too! We cannot wait to welcome you back again soon!

10/10 - Excelente

Darren

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The Normandy isn’t the most modern building but is in a great location for the embassies and the hotel staff are so polite and helpful.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Frank R- Director of Front Office em 3 de mar. de 2024
Hi Darren and thank you for your feedback and for staying with us. We are glad that our building did not deter you and that our staff and location were big positives about your experience too. We hope to welcome you back again soon!

10/10 - Excelente

Kathleen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I have stayed many times at various hotels in DC, and The Normandy now ranks as my favorite. It is in a gorgeous neighborhood, with ample free street parking on the weekends and many restaurants within walking distance. The staff that we dealt with were incredibly friendly and our room was lovely. I plan to stay here again when I return to DC.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Frank R- Director of Front Office em 3 de mar. de 2024
Hi Kathleen and thank you for your feedback and for staying with us as well! We are so glad that we are now your favorite hotel in DC and we will continue to strive to keep that spot for you too! It is so great that you had a great visit and we hope to get another opportunity to accommodate you again soon!

6/10 - Ok

Ayanna

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Should have paid more attention but there is no microwave in room or refrigerator so that kind of sucked for bringing food. Nice area close to food and etc but absolutely no parking near. Expect a 5-7 min walk to a parking garage. Room temp never went above 71 degrees despite it being set to 80 degrees. Can’t speak for the breakfast as I wasn’t going to spend $15 a person on something I normally get for free. Complementary champagne from 5-6 pm but was never at the hotel during that time so not sure if it was good. Overall stay was decent but for the price was hoping for the things I’m normally use to. Hotel and room was clean. Nice hotel for like a nights stay but for 3 I would have maybe booked elsewhere.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Frank Raffa-Director of Front Office em 21 de fev. de 2024
Hi Ayanna and thank you for taking the time to submit your feedback to us and for choosing our hotel. We are very sorry that you did not have an enjoyable experience and for any and all issues you faced as well! Please know that we have a team member on property 24/7 to assist if you ever face any in room issues or have any concerns. We are always happy to assist you in switching you to another room to increase your comfort, or doing what we can to make you happy. While there is not a microwave in every room, there is a communal one in the lobby if one ever needs to use it and we are also happy to hold any items that you need in our kitchen fridge as well! Additionally, we are pleased to report that our front patio project will conclude by the middle of March and our parking garage will be open to hotel guests again! Again, we deeply apologize that you did not have the best experience at our hotel, but we really hope to get another opportunity to accommodate you again and ensure your expectations are met and exceeded. Thank you again for your feedback and we hope to see you again soon!

2/10 - Terrível

Matthew

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Frank Raffa-Director of Front Office em 21 de fev. de 2024
Hello Matthew and thank you for staying with us. We are terribly sorry that you did not enjoy your visit and for the issues you faced as well. As we discussed over the phone, we had several school groups staying at the hotel during your time here and they had hired an overnight security guard. We aware that you had discovered this individual resting on your way to check out and this caused you frustration and that you requested compensation, but we would like to reiterate that the hotel does not employ and is not affiliated with this person, as we do not regularly have overnight security. We do take the safety and security of our guests and team members very seriously, which is why there is a team member at the Front Desk 24/7 to assist anyone in need. Again, we are very sorry that this situation made you feel unsafe and we hope to get another opportunity to accommodate you to show you the what the true Normandy experience is all about!

10/10 - Excelente

SHARON

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
a superb hotel
Wonderful staff, a healthy breakfast, beautiful bedroom and bathroom, and other friendly guests.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Frank R-Director of Front Office em 11 de fev. de 2024
Hello Sharon and thank you for your feedback and for staying with us! We are so glad that you enjoyed your visit and that everything went well! We hope to see you again soon!

2/10 - Terrível

Orawan

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Frank R- Director of Front Office em 31 de jan. de 2024
Hello Orawan and thank you for staying with us. We are so sorry that you did not have an enjoyable experience at our hotel and for any inconvenience that you faced as well. This is certainly not the visit that we want our guests to have and, although we wish we knew more about the challenges you faced so we can start to amend them, we hope to get another opportunity to accommodate you again soon to turn this around for you.

10/10 - Excelente

Yichen

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Frank R- Director of Front Office em 28 de jan. de 2024
Hello Yichen and thank you for staying with us! We are so glad that you had an enjoyable visit and we hope to see you again soon!

10/10 - Excelente

Irina

Hospedou-se por 1 diária em jan. de 2024
Resposta de Frank R- Director of Front Office em 22 de jan. de 2024
Hi Irina and thank you for staying with us! We are so glad that you enjoyed your visit and we hope to see you again soon!

10/10 - Excelente

Patricia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Frank R- Director of Front Office em 22 de jan. de 2024
Hello Patricia and thank you for staying with us! We are glad that you enjoyed your visit and we hope to see you again soon!

10/10 - Excelente

Rahmir

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Frank R- Director of Front Office em 20 de jan. de 2024
Hello Rahmir and thank you for your feedback and for staying with us! We are very glad that you enjoyed your visit and we hope to welcome you back again soon!

10/10 - Excelente

Domna

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Frank R- Director of Front Office em 16 de jan. de 2024
Hello Domna and thank you for your feedback and for staying with us! We are very glad that you enjoyed your visit and we hope to see you again soon!

8/10 - Boa

Yash

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Frank R- Director of Front Office em 16 de jan. de 2024
Hello Yash and thank you for your feedback and for staying with us. We are glad that you enjoyed your visit and we hope to see you again soon!

10/10 - Excelente

Andreas

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect Hotel in good location
Hotel was amazing, clean and quiet. Staff was very friendly. The room was very nice and even big enough for 4 of us. Had a big shower and the whole bathroom was very clean
Hospedou-se por 1 diária em jan. de 2024
Resposta de Frank R- Director of Front Office em 11 de jan. de 2024
Hello Andreas and thank you for your feedback and for staying with us! We are so glad that you enjoyed your visit at our hotel and that everything went well during your visit. We cannot wait to welcome you back again soon!

10/10 - Excelente

DERRICK

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Manager Blake was very Professional and very welcoming.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Frank R- Director of Front Office em 11 de jan. de 2024
Hello Derrick and thank you for your feedback and for staying with us! We are so glad that you enjoyed your trip and that Blake made a lasting impression on you as well! We hope to welcome you back again soon!

10/10 - Excelente

Lukasz

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Frank R- Director of Front Office em 11 de jan. de 2024
Hello Lucasz and thanks for staying with us! We hope to see you again soon!

10/10 - Excelente

Edward

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Frank R- Director of Front Office em 11 de jan. de 2024
Hello Edward and thanks for staying with us! We are so glad that you enjoyed your visit and we hope to see you again soon!

8/10 - Boa

Corey

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Frank R- Director of Front Office em 11 de jan. de 2024
Hello Corey and thanks for staying with us! We hope to see you again soon!

10/10 - Excelente

Sandhya

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Frank R- Director of Front Office em 20 de jan. de 2024
Hello Sandhya and thank you for staying with us! We are very glad that you enjoyed your visit and we hope to welcome you back again soon!

8/10 - Boa

Jill

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Frank Raffa-Director of Front Office em 11 de jan. de 2024
Hello Jill and thanks for staying with us! We hope to see you again soon!

10/10 - Excelente

Pedro

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Frank R- Director of Front Office em 26 de dez. de 2023
Hello Pedro and thank you for staying with us! We are so glad that you enjoyed your visit and we hope to see you again soon!

8/10 - Boa

Pattie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked it nice small hotel to visit if you just looking for a 1 or 2 day stay only things that was unhappy with is no microwave in the room and not to many movie channels but overall I enjoyed my stay
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Frank R- Director of Front Office em 26 de dez. de 2023
Hello Pattie and thank you for your feedback and for staying with us. We are very glad that you enjoyed your visit though we do apologize if our in-room amenities didn't fully meet your expectations. We hope that this did not deter you as we would love another opportunity to welcome you back again soon!

10/10 - Excelente

Venus, Mebane

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I was in town for an event, so I stayed only two nights. It was less than 10 minutes away from everything I needed to get to. It had the feel of a small, boutique-like hotel. The staff was very friendly and helpful. The room was small, but I guess it's a typical room for a big city hotel. I thought $15 for a continental breakfast was a bit much, but again, that may just be big city prices. There is construction in the front of the building, so it is noisy, but only in the daytime. But until the construction is over, I suggest you do not stay in room 201. It faces the front, so the construction workers have a direct line of site to that room. All in all, I would recommend it, and I would stay there again.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Frank Raffa-Director of Front Office em 20 de dez. de 2023
Hi Venus and thank you for taking the time to submit your feedback to us on your latest Normandy experience! We are very glad that our staff and location benefited you throughout your stay, but we do apologize if you did not enjoy the view from your room or if you were, at all, disturbed by the construction outside. We are glad to see that this did not deter you from staying with us again in the future, however, and we hope to see you again soon!

10/10 - Excelente

Susan

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Frank Raffa-Director of Front Office em 20 de dez. de 2023
Hello Susan and thank you for your feedback and for staying with us! We are very glad that you enjoyed our visit and we hope to see you again soon!

10/10 - Excelente

Brandon

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great
The guy that was running the front desk December 15th evening time and the morning shift on the 16th was great very nice polite would recommend this place.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Frank R- Director of Front Office em 19 de dez. de 2023
Hello Brandon and thank you for your feedback and for staying with us! We are very glad that you enjoyed your trip and that our team was able to make a lasting impression on you. We hope to see you again soon!

10/10 - Excelente

shabnam

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
One of the best stays ever The hosts were super welcoming and friendly Highly recommended for people who are seeking a cozy hotel with nice staff
Resposta de Frank R- Director of Front Office em 13 de fev. de 2024
Hello Shabnam and thank you so much for taking the time submit your feedback to us! We are so glad that you enjoyed your visit at The Normandy Hotel and we hope to see you again soon!

8/10 - Boa

Janet

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Resposta de Frank R- Director of Front Office em 13 de fev. de 2024
Hi Janet and thank you for staying with us! We are very glad that you enjoyed your visit and we hope to see you again soon!

6/10 - Ok

Louise

Viagem de negócios
Pontos positivos: Condições e instalações da propriedade
Cleaning could be better. I had cobwebs in my room…
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Frank Raffa-Director of Front Office em 10 de dez. de 2023
Hello Louise and thank you for your feedback and for staying with us. We are very sorry that you did not completely enjoy your visit and for the cleanliness issues you experienced as well. We will certainly be bringing this to the attention of our housekeeping management to see what can be done about this and we hope that this did not deter you. Thank you again for bringing this to our attention