Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 663 de 1479 avaliações" "
10 - Excelente
663
Nota 8 - Boa. 395 de 1479 avaliações" "
8 - Boa
395
Nota 6 - Ok. 208 de 1479 avaliações" "
6 - Ok
208
Nota 4 - Insatisfatória. 109 de 1479 avaliações" "
4 - Insatisfatória
109
Nota 2 - Terrível. 104 de 1479 avaliações" "
2 - Terrível
104
8,2/10
Limpeza
8,4/10
Serviço e funcionários
7,6/10
Comodidades
7,8/10
Condições e instalações da propriedade
8,0/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Diego
Viagem com a família
19 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Melhor Hotel
Perfeito, cama boa, funcionários educados, e ainda oferecem transfer só aeroporto
Diego
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Jonathon em 20 de nov. de 2023
Thank you for your feedback and hope to see you again soon.
8/10 - Boa
Fernando A
19 de abr. de 2023
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fernando A
Hospedou-se por 9 diárias em abr. de 2023
Resposta de Michelle em 21 de abr. de 2023
Good morning and thanks for staying with us, we hope to see you in the near future. Have a great day!
2/10 - Terrível
ALINE R P
5 de dez. de 2022
ALINE R P
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Jonathon em 11 de dez. de 2022
Thank you for your feedback and we apologize for the inconvenience. We will share your experiences with our team.
6/10 - Ok
Viajante verificado
Viagem de negócios
5 de set. de 2022
Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Atendimento no balcão e no restaurante do café da manhã são rui s. No lobby do hotel fica tocando música em alto volume dificultando as conversas
Viajante verificado
Hospedou-se por 5 diárias em ago. de 2022
Resposta de Jonathon em 5 de set. de 2022
Thank you for your feedback and we apologize for the inconvenience. Hope to see you again soon on your next visit with us.
6/10 - Ok
Pedro
Viagem com a família
15 de jun. de 2022
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pedro
Hospedou-se por 4 diárias em jun. de 2022
Resposta de Jonathon em 3 de jul. de 2022
Thank you for choosing Holiday Inn National Airport Hotel during your visit to Crystal City, with so many hotels available, we appreciate you selecting Holiday Inn National Airport as your destination of choice. Thank you for taking the time to provide us with your feedback, guests like yourself help us improve our services. It is always disconcerting to hear that a guest did not find a stay to their liking or expectation; especially it is worrisome to hear that one of our team members would not provide you with personalized and welcoming service. I can assure you that this is not a norm for us and I wish that we had the opportunity to correct this prior to your departure. We always encourage our guests to bring any shortcomings to our attention so that we can take corrective measures. Our staff truly strives to ensure that each guest’s experience is exceptional and memorable and I hope that if you choose to return to us that you allow us to provide you with an enjoyable stay in the future.
8/10 - Boa
Lmekka
21 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Having a shuttle is very helpful
Lmekka
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear Lmekka, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.
8/10 - Boa
Randolph
Viagem a dois
21 de mai. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Kids filled the elevator
Randolph
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear Randolph, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 - Excelente
john
20 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was fine
john
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear john, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 - Excelente
Hyeon
Viagem de negócios
15 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
good
Hyeon
Hospedou-se por 1 diária em fev. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear Hyeon, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.
8/10 - Boa
John Edward Huyer
12 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The phone/alarm clock didn't work.
John Edward Huyer
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear John Edward Huyer, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 - Excelente
Rj
12 de mai. de 2024
Easy check in process
Rj
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear Rj, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.
8/10 - Boa
Ernesto, San Juan
11 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Ernesto
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear Ernesto, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.
8/10 - Boa
Ernesto, San Juan
11 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Buena propiedad y muy buen servicio. Falta atención a detalles en cuento a limpieza y mobiliario. El aparato instalado en la pared de la habitación para aguantar la plancha se cayo tan pronto agarré la plancha. La alfombra del pasillo del piso 11 donde me quedé necesita cambio por tener areas rotas que están cubriendo con cinta adhesiva.
Ernesto
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear Ernesto, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.
8/10 - Boa
Ayisha, Hamilton Parish
7 de mai. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Ayisha
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear Ayisha, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 - Excelente
bob
6 de mai. de 2024
Convenient
bob
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 6 de mai. de 2024
Dear bob,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
6/10 - Ok
Talib
6 de mai. de 2024
Pontos positivos: Serviço e funcionários
Talib
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear Talib, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel. Sincerely, Tyreek Graham
8/10 - Boa
Tandi
Viagem com a família
6 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient
Tandi
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 6 de mai. de 2024
Dear Tandi,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
6/10 - Ok
Akiera, suitland
5 de mai. de 2024
Pontos positivos: Serviço e funcionários e comodidades
wasn’t a pleasant area for a women traveling by herself .
Akiera
Hospedou-se por 2 diárias em abr. de 2024
10/10 - Excelente
EDGARDO
5 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
EDGARDO
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear EDGARDO, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.
4/10 - Insatisfatória
Peter
Viagem de negócios
4 de mai. de 2024
Pontos negativos: Serviço e funcionários
Ok room but no continental breakfast....
Peter
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 5 de mai. de 2024
Dear Peter,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NATIONAL AIRPORT/CRYSTAL CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel.
6/10 - Ok
Lamia
Viagem de negócios, Viagem com a família
3 de mai. de 2024
Our phone didn’t work. Our shower mat was taken. The air filters didn’t seem to be working, woke up every day with congestion.
Lamia
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sayed Seddik | Guest Service Supervisor em 5 de mai. de 2024
Dear LamiaI recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience of phone and shower is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.
10/10 - Excelente
Claire
Viagem a dois
2 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quiet location with onsite parking. Staff friendly. Nice hotel
Claire
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sayed Seddik | Guest Service Supervisor em 5 de mai. de 2024
Dear ClaireThank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
10/10 - Excelente
Robert
Viagem com a família
1 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very convenient location to Reagan International.
Robert
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sayed Seddik | Guest Service Supervisor em 5 de mai. de 2024
Dear Robert Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
10/10 - Excelente
Suzette
1 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I liked the airport shuttle convenience. I also liked the staff, very friendly and helpful. I didn't like the breakfast option, too expensive for what was offered.
Suzette
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Sayed Seddik | Guest Service Supervisor em 5 de mai. de 2024
Dear Suzette Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
10/10 - Excelente
Wayne
Viagem em grupo
29 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I apréciate the cleanliness and great customer service of the staff and very convenient location
Wayne
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 30 de abr. de 2024
Dear Wayne,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
10/10 - Excelente
Denny
29 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Denny
Hospedou-se por 1 diária em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 30 de abr. de 2024
Dear Denny,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
8/10 - Boa
Cynthia
28 de abr. de 2024
Both restaurants were terrible. Elevators shook side to side and I got stuck twice in #1 car. Room was not as nice as shown on website. Wallpaper at ceiling in sections was terrible. Draws in dresser would not stay shut. Would not recommend or stay here every again
Cynthia
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 29 de abr. de 2024
Dear Cynthia,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NATIONAL AIRPORT/CRYSTAL CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,Tyreek Graham
8/10 - Boa
Thomas Charles
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Thomas Charles
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Chuda em 27 de abr. de 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
10/10 - Excelente
Bradley
26 de abr. de 2024
Bradley
Hospedou-se por 1 diária em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear Bradley, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 - Excelente
Samantha
Viagem com a família
25 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great area close to restaurants and shopping and the metro. Staff was very helpful and accomodating
Samantha
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 26 de abr. de 2024
Dear Samantha, Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
10/10 - Excelente
Kimberly
Viagem a dois
25 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Clean and comfortable room, the staff were very helpful and friendly, and the pub restaurant was wonderful! The shuttle driver was so accommodating and helpful as well. Highly recommend.
Kimberly
Hospedou-se por 1 diária em abr. de 2024
Resposta de Chuda em 27 de abr. de 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
6/10 - Ok
Kimberly
Viagem de negócios
24 de abr. de 2024
Pontos positivos: Limpeza e comodidades
Pontos negativos: Condições e instalações da propriedade
3 elevators and only 1 worked. Parking garage doesn’t print receipts. One of the days there was Front desk Staff from other location working here with no knowledge of this location. 2 of my other days there was Front desk staff that was new, also lack knowledge and was not helpful.
Kimberly
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 26 de abr. de 2024
Dear Kimberly, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel. Sincerely, Tyreek Graham
8/10 - Boa
KUNJAN
22 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
KUNJAN
Hospedou-se por 1 diária em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 26 de abr. de 2024
Dear KUNJAN, Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
10/10 - Excelente
Gloria
22 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Met my needs so was good
Gloria
Hospedou-se por 1 diária em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de abr. de 2024
Dear Gloria,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
10/10 - Excelente
Elizabeth
22 de abr. de 2024
Elizabeth
Hospedou-se por 1 diária em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear Elizabeth, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.
6/10 - Ok
Brian
21 de abr. de 2024
Brian
Hospedou-se por 1 diária em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear Brian, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel. Sincerely, Tyreek Graham
10/10 - Excelente
Dean
21 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Area around the Motel is dirty
Dean
Hospedou-se por 1 diária em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de abr. de 2024
Dear Dean,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
6/10 - Ok
sharla
20 de abr. de 2024
sharla
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear sharla, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel. Sincerely, Tyreek Graham
10/10 - Excelente
Ruth Wairimu
19 de abr. de 2024
Pontos positivos: Serviço e funcionários
Ruth Wairimu
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de abr. de 2024
Dear Ruth Wairimu,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
6/10 - Ok
Norman
18 de abr. de 2024
Norman
Hospedou-se por 1 diária em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 22 de mai. de 2024
Dear Norman, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel. Sincerely, Tyreek Graham
6/10 - Ok
Karen
Viagem a dois
17 de abr. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Our first room had a flooded bathroom, our next room was clean, unfortunately the bathroom fan made a terrible noise and the bathroom sink was almost impossible to turn on. The hotel is close to DC so an UBER is $10-$15. The bed was great, but the pillows were terrible. The laundry was clean and not busy, grocery delivery was free if you need supplies. WARNING - the parking lot is very tight and not all vehicles will be able to access it.
Karen
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 19 de abr. de 2024
Dear Karen,Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 - Excelente
Mark
Viagem de negócios, Viagem com a família
17 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a good experience.
Mark
Hospedou-se por 1 diária em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 19 de abr. de 2024
Dear Mark,Thank you for taking the time to tell us about your experience at Crowne Plaza CRYSTAL CITY-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at hotel.
8/10 - Boa
Timothy James, Northridge
16 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, close to transportation and 5 minutes to DCA airport.
Timothy James
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 19 de abr. de 2024
Dear Timothy James,Thank you for taking the time to tell us about your experience at Crowne Plaza CRYSTAL CITY-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 - Excelente
Kelly
15 de abr. de 2024
Kelly
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 5 de mai. de 2024
Dear Kelly,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
8/10 - Boa
Ronald
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The room was fine, but the area around the hotel was not so good. The only restaurant within comfortable walking distance is McDonals.
Ronald
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 19 de abr. de 2024
Dear Ronald,Thank you for taking the time to tell us about your experience at Crowne Plaza CRYSTAL CITY-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at hotel.
6/10 - Ok
Sandra
Viagem com a família
14 de abr. de 2024
Pontos negativos: Comodidades
No coffee in the lobby for guest in the mornings. Very limited parking for guest. Non guest use the parking lot.
Sandra
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 14 de abr. de 2024
Dear Sandra,Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,Tyreek Graham
6/10 - Ok
Robert
Viagem a dois
13 de abr. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
I would give this hotel a 2.5 star rating if that was a choice. It was noisy, dirty, run down and smelly.
Close to the airport but a shuttle service that didn't run often enough.
Robert
Hospedou-se por 1 diária em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 14 de abr. de 2024
Dear Robert,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NATIONAL AIRPORT/CRYSTAL CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,Tyreek Graham
8/10 - Boa
Randolph
Viagem a dois
9 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I liked the location being near Reagan airport.
Really not many places that you can walk to, a few restaurants. Also, not an easy or safe walk to the nearest Metro station.
A "Gentleman's" club is one of the things you can walk to, but not one that I prefer in the neighborhoods of my hotel stays.
Randolph
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sayed Seddik | Guest Service Supervisor em 12 de abr. de 2024
Dear RandolphThank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
10/10 - Excelente
Angelica
Viagem com a família
9 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The breakfast buffet was delicious and the staff was very friendly. All the staff was friendly and helpful.
Angelica
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sayed Seddik | Guest Service Supervisor em 12 de abr. de 2024
Dear Angelica,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!
2/10 - Terrível
ZIQIAN, CHICAGO
9 de abr. de 2024
ZIQIAN
Hospedou-se por 1 diária em abr. de 2024
Resposta de Tyreek Graham| Area Assistant Front Office Manager em 30 de abr. de 2024
Dear Ziqian,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NATIONAL AIRPORT/CRYSTAL CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel.