Saguão

Avaliações de Courtyard by Marriott Arlington Crystal City/Reagan National

3.5 out of 5

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 668 de 1000 avaliações" "
Nota 8 - Boa. 192 de 1000 avaliações" "
Nota 6 - Ok. 68 de 1000 avaliações" "
Nota 4 - Insatisfatória. 40 de 1000 avaliações" "
Nota 2 - Terrível. 32 de 1000 avaliações" "

9,4/10

Limpeza

9,2/10

Serviço e funcionários

8,4/10

Comodidades

9,2/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Alicia

Viagem a dois
Not clean
Hospedou-se por 1 diária em dez.. de 2023
Resposta de David B. General Manager em 26 de abr. de 2024
Thank you for staying with us, and for taking the time to leave us a review! I'm disappointed to see that you encountered cleanliness issues. Our hotel is scored in the top 15% of the brand for cleanliness, so this is disappointing to learn, and I would love to learn more about your experience, so that we can quickly take some corrective actions!I hope that we have the opportunity to better serve you again in the future.

8/10 - Boa

LaWone

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de David B. General Manager em 24 de abr. de 2024
Thank you for staying with us, and for taking the time to rate your stay! We look forward to hosting you again you again in the future.

10/10 - Excelente

Shaniqua

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pros Clean Safe Spacious Value for money Cons Proximity $50 per night for daily parking (in/out privileges)
Hospedou-se por 1 diária em abr. de 2024
Resposta de David B. General Manager em 22 de abr. de 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your experience, and look forward to hosting you again in the future.

10/10 - Excelente

Melissa, Hospers

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean and staff was kind
Hospedou-se por 1 diária em abr. de 2024
Resposta de David B. General Manager em 22 de abr. de 2024
Thank you so much for staying with us, and for taking the time to leave us rate and review your stay. I'm so glad to see that you enjoyed your stay with us, and I hope that we have the opportunity to serve you again in the future.

10/10 - Excelente

LAURY

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great stay!
Hospedou-se por 1 diária em abr. de 2024
Resposta de David B. General Manager em 22 de abr. de 2024
Thank you for staying with us, and for taking the time to rate your stay. We look forward to hosting you again in the future.

2/10 - Terrível

Ahmad

Hospedou-se por 1 diária em abr. de 2024
Resposta de David B. General Manager em 19 de abr. de 2024
Hello-It looks like we had some opportunities to help you have a better experience! I would appreciate the opportunity to talk with you about your experience, so that we can learn more about ways to improve our guest experience. I hope that we have the opportunity to better serve you again in the future.

2/10 - Terrível

YACINE

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de David B. General Manager em 17 de abr. de 2024
Hi Yacine,Thank you for staying with us, and for taking the time to rate your stay. It looks like you could have had a better experience! As we are always looking to grow and improve, I would value your feedback so that we can use it to coach our team. I hope that we have the opportunity to serve you better in the future.

10/10 - Excelente

Gloria Denise

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The front desk staff were exceptional and our housekeeper that took care of our room kept our room stocked us with extra towels and pillows. Our shuttle drivers to the airport were always very nice and courteous. The Starbucks and Bistro staff were always very friendly. Thank you so much!!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de David B. General Manager em 17 de abr. de 2024
Thank you so much for staying with us, and for taking the time to rate and review your stay! I'm so delighted to read your kind comments, and very much look forward to hosting you again, in the future.

10/10 - Excelente

Jonathan Michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de David B. General Manager em 17 de abr. de 2024
Thank you for staying with us,and taking the time to rate your stay! I'm so glad to see that you had an awesome experience, and hope that we have the privilege of hosting you again in the future.

10/10 - Excelente

Jose

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Me gustó estar aquí, es muy limpio y bonito, solo hago la sugerencia que remodelen el lobby, se ve muy antigua toda esa área. Me gustaría que los hoteles Marriott pudieran dar la opción de habitación con colchón más firme, es difícil dormir en un colchón demasiado suave que te hundes en él.
Hospedou-se por 1 diária em abr. de 2024
Resposta de David B. General Manager em 15 de abr. de 2024
Thank you so much for staying with us! I appreciate you taking the time to rate your stay and to share your feedback. I hope that we have the opportunity to host you again in the future.

10/10 - Excelente

ANNA

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, especially when flying from DCA. Clean, safe, great staff. I would stay there again!
Hospedou-se por 1 diária em abr. de 2024
Resposta de David B. General Manager em 15 de abr. de 2024
Thank you for staying and for rating your stay! I'm glad to see that you had a great stay, and I look forward to seeing you again soon.

10/10 - Excelente

Brenda, PROVIDENCE

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great service
Hospedou-se por 1 diária em abr. de 2024
Resposta de David B. General Manager em 11 de abr. de 2024
Thank you for staying with us and for taking the time to rate your stay! I'm so glad to see that you enjoyed your time with us, and look forward to your return.

6/10 - Ok

Jessica

Pontos positivos: Limpeza
Hospedou-se por 3 diárias em abr. de 2024
Resposta de David B. General Manager em 11 de abr. de 2024
Thank you for staying with us, and for taking the time to rate your stay. It looks like we may have had some opportunities to make your stay more of a "wow" experience. We would love to learn more about your time with us, so that we can continue to grow and evolve.

8/10 - Boa

Darshal

Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 29 de abr. de 2024
Thank you for staying with us and for taking the time to rate your stay! I'm so glad to see that you had a great experience, and look forward to seeing you again, soon.

10/10 - Excelente

Lenora

Hospedou-se por 1 diária em abr. de 2024
Resposta de David B. General Manager em 29 de abr. de 2024
Thank you for staying with us and for taking the time to rate your stay! I'm so glad to see that you had a great experience, and look forward to seeing you again, soon.

10/10 - Excelente

Joan

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel is SO CONVENIENTLY located to DCA!!! And SO NICE!! It feels clean and looks fresh and new!! Definitely recommend!!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de David Burge. General Manager em 8 de abr. de 2024
Thank you so much for staying with us, and for writing such a kind review. I'm delighted to see that you had a great experience with us, and look forward to welcoming you back soon!

6/10 - Ok

John

Viagem de negócios
Pontos positivos: Limpeza e condições e instalações da propriedade
Waited in cold weather for the shuttle and when it arrived it only had space for 3 additional passengers. Ended up taking an Uber. Breakfast didn’t start until 7:00 AM.
Hospedou-se por 1 diária em abr. de 2024
Resposta de David B. General Manager em 8 de abr. de 2024
Hello, and thank you for staying with us and sharing your feedback. I am so sorry to hear about your challenge with the airport shuttle. I have sent your comments to the team that manages the shuttle at our sister property, in order to ensure that corrections are made for the future. I hope that we have the opportunity to better serve you in the future.

2/10 - Terrível

Marie

Viagem a dois
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Was not able to check in and would not give a refund… staff were not helpful… I paid for a room and wasn’t able to check in. They took my money fast thou.
Hospedou-se por 1 diária em abr. de 2024
Resposta de David B. General Manager em 8 de abr. de 2024
Greetings Maria, I can certainly understand your frustration. As this is a pre-paid reservation, we do require a method of identification during the check in process to ensure no fraudulent activity. Please ensure that you carry identification for any future hotel reservations in order to ensure a smooth arrival process.

8/10 - Boa

Adolfo J., Managua

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good quality and affordable
Hospedou-se por 3 diárias em mar. de 2024
Resposta de David B. General Manager em 8 de abr. de 2024
Thank you so much for staying with us, and for taking the time to rate your stay! I'm glad to see that you had a great experience, and we look forward to hosting you again in the future.

10/10 - Excelente

Sheri

Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 22 de abr. de 2024
Thank you for staying with us, and for taking the time to rate your stay. We look forward to seeing you again soon!

2/10 - Terrível

Amber

Viagem com família e crianças pequenas
Pontos negativos: Serviço e funcionários e comodidades
My main issue was with parking. They only have 2 levels of parking. So if you have a larger SUV or truck, it's hard to fit in the spots. One night, I couldn't find a spot at all and have a disabled child. Not to mention they charge $43 or $45 a night to park. Went to the desk and was told I don't know what to tell you, here's a list of parking down the street. I had to park 7 minutes away and walk back in the dark with my child. They were not very accommodating at all and tried to still charge me for the day I couldn't park.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de David B. General Manger em 1 de abr. de 2024
Hello! Thank you for staying with us, and for taking the time to share your experience with us. I am so sorry for the experience you had with the parking in Arlington! I can certainly imagine how frustrating this experience was. Unfortunately, the parking at DCA was full, and we had a flood of cars come park in our garage! We have put steps in place to keep this from happening in the future, in order to ensure that we have sufficient spaces for our guests. I hope that we have the opportunity to better serve you again in the future.

10/10 - Excelente

Venica

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de David B. General Manager em 8 de abr. de 2024
Thank you so much for staying with us, and for taking the time to rate your stay! I'm glad to see that you had a great experience, and we look forward to hosting you again in the future.

8/10 - Boa

Sherrie

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 1 de abr. de 2024
Thank you for staying with us, and for taking the time to rate your stay! We look forward to seeing you again in the future.

10/10 - Excelente

Jessica

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was very clean, quiet, and accessible via walking.
Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 1 de abr. de 2024
Thank you so much for staying with us, and for taking the time to rate and review your stay. I'm so glad to see that you had a great experience, and look forward to hosting you again, in the future.

6/10 - Ok

Elizabeth

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Rooms are nicely furnished, very clean and comfortable. Nice lobby hospitality - loved the refreshing cucumber water! Some disrepair caused small inconveniences. Had to go searching other floors for a working ice machine (hint: it's on the top premium floor). A window shade was stuck halfway closed. No connectivity for TV in the morning. Gigantic dangerous pothole as you exit the driveway. But overall we were quite pleased.
Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 1 de abr. de 2024
Hello, and thank you for staying with us, and for taking the time to review your stay!Thank you for your helpful feedback-I have already reviewed your comments with our team, so that we can promptly address them.I hope that we have the opportunity to host you again in the future!

10/10 - Excelente

Liya

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I like that the capital bike station is just right around the corner! It's so convenient for me to ride a bike to the Tidal Basin!
Hospedou-se por 3 diárias em mar. de 2024
Resposta de David B. General Manager em 28 de mar. de 2024
Thank you for staying with us, and for taking the time to rate and review your stay! I'm so glad that you were able to take advantage of the conveniences of our location during the beautiful cherry blossom season. I hope that we have the privilege of hosting you again in the future.

10/10 - Excelente

Sandra

Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 15 de abr. de 2024
Thank you for staying and for rating your stay! I'm glad to see that you had a great stay, and I look forward to seeing you again soon.

10/10 - Excelente

Megan

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a great stay! The room was clean and comfortable
Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 25 de mar. de 2024
Thank you for staying with us! I'm so glad to see that you enjoyed your experience, and I hope that we have the opportunity to host you again, whenever your travel plans call for a trip to the DC area.

10/10 - Excelente

Elizabeth

Hospedou-se por 1 diária em mar. de 2024
Resposta de David. B. General Manager em 15 de abr. de 2024
Thank you for staying and for rating your stay! I'm glad to see that you had a great stay, and I look forward to seeing you again soon.

10/10 - Excelente

Aadithya Viswanath

Viagem a dois
Good stay
Hospedou-se por 2 diárias em mar. de 2024
Resposta de David B. General Manager em 25 de mar. de 2024
Thank you for staying with us! I'm so glad to see that you enjoyed your experience, and I hope that we have the opportunity to host you again, whenever your travel plans call for a trip to the DC area.

10/10 - Excelente

William, North Attleboro

Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 8 de abr. de 2024
Thank you so much for staying with us, and for taking the time to rate your stay! I'm glad to see that you had a great experience, and we look forward to hosting you again in the future.

10/10 - Excelente

CRAIG

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Awesome expirience from the time we checked in, until the time we departed.. The entire stay was phenomenal … Great selection of hotel.. Best by far…
Hospedou-se por 3 diárias em mar. de 2024
Resposta de David B. General Manager em 19 de mar. de 2024
Thank you so much for staying with us, and for taking the time to rate your stay. I'm so glad to see that you had such a great experience, and look forward to hosting you again in the future!

10/10 - Excelente

Flora

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff made us feel welcomed the moment we arrived. They were extremely hardworking and very efficient in all aspects of our stay. They deserve a bonus! Additionally the room was immaculate! We enjoyed our stay and would stay there again. Lastly, I totally recommend purchasing your parking pass when booking the room. 5/5 stars!
Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 11 de mar. de 2024
Hi Flora,Thank you so much for staying with us, and for taking the time to write such a thorough and kind review. I'm delighted to read your comments, and will certainly share with our team. I hope that we have the opportunity welcome you back again soon!

10/10 - Excelente

Alba Carolina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The best hotel!!!!
Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 11 de mar. de 2024
Thank you for staying with us, and for taking the time to share your feedback! I'm delighted to see that you had a fantastic experience, and look forward to hosting you again in the future.

10/10 - Excelente

Mark

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Location
Hospedou-se por 2 diárias em mar. de 2024
Resposta de David B. General Manager em 9 de mar. de 2024
Thank you for staying with us, and for taking the time to rate your stay! I hope that we have the privilege of hosting you again in the future.

10/10 - Excelente

Joyce

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I had an unexpected overnight stay because I was bumped from a flight out of Regan national Airport. I had a lot of luggage having been away for six weeks. I was able to get a room at a reasonable rate. The hotel staff was terrific and helping me with my luggage and refused to accept a tip, the room was lovely had a refrigerator which I like because I like to have cold soda and milk in the morning with my coffee and best of all the coffee in the room was actually a dark roast. That’s very rare and I love strong coffee. I highly recommend that if you are going to be in the DC area or need a room near the airport this is the place to stay .
Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 9 de mar. de 2024
Wow-Thank you for staying with us, and for taking the time to write such a kind and thoughtful review. I'm so delighted to read your comments, and hope that we have the opportunity to hosting you again in the future. (under better circumstances!)

10/10 - Excelente

JOHN

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great stay
Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 9 de mar. de 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your time with us, and I hope that we have the opportunity to hosting you again, soon.

4/10 - Insatisfatória

Yoseph, Rowlett

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Not very pleasant staff...
Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 9 de mar. de 2024
Thank you for staying with us, and for taking the time to share your feedback. I'm so sorry to hear about your experience, and would love to learn more about your experience. Please feel free to reach out to me with more information so that I can better address the situation.

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice place and we liked the Bistro cafe
Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 9 de mar. de 2024
Thank you for staying with us, and for taking the time to share your feedback. I'm so glad to see that you enjoyed your time with us, and I look forward to seeing you again in the future.

10/10 - Excelente

Vernon

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de David B. General Manager em 9 de mar. de 2024
Thank you for staying with us, and for taking the time to rate your stay. I'm so glad to hear that you enjoyed your stay, and look forward to seeing you again soon!

8/10 - Boa

Shawn, North York

It was a nice hotel, make sure to visit the bar in the neighbouring hotel.
Hospedou-se por 1 diária em fev. de 2024
Resposta de David B. General Manager em 26 de fev. de 2024
Thank you for staying with us, and for taking the time to rate your stay. We look forward to seeing you again in the future!

10/10 - Excelente

Claudette

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was very clean and comfortable
Hospedou-se por 1 diária em fev. de 2024
Resposta de David B. General Manager em 26 de fev. de 2024
Thank you for staying with us, and reviewing your experience! I hope that we have the opportunity to see you again soon!

10/10 - Excelente

Kaitlyn

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024
Resposta de David B. General Manager em 26 de fev. de 2024
Thank you for staying and for taking the time to rate your stay. I'm delighted to see that you had a great experience, and look forward to hosting you again in the future.

10/10 - Excelente

JOHN

Hospedou-se por 1 diária em fev. de 2024
Resposta de David B. General Manager em 26 de fev. de 2024
Thank you for staying with us and for taking the time to rate your stay. I hope we have the privilege of taking care of you again in the future.

10/10 - Excelente

Heather, University City

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was extremely clean & smelled amazing! Staff was friendly. Only negative parking garage is too small for amount of guest & is costly!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de David B. General Manager em 23 de fev. de 2024
Thank you for staying with us, and for sharing this kind feedback. I'm sorry that our parking garage was unusually congested while you were here due to a local event which drove street parkers to our garage. I hope that we have the privilege of hosting you again soon.

10/10 - Excelente

Alexis

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really loved my stay here. I will certainly be back. I wish their kitchen had a bit more variety and was open more throughout the day but overall, I was very pleased with my room, service and overall experience.
Hospedou-se por 5 diárias em fev. de 2024
Resposta de David B. General Manager em 23 de fev. de 2024
Thank you for staying with us, and for taking the time to share your feedback. I'm delighted to see that you enjoyed your time with us and look forward to hosting you again soon.

8/10 - Boa

Jonathan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de David B. General Manager em 19 de fev. de 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your time with us, and look forward to hosting you again, in the future.

10/10 - Excelente

Leslie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Friendly staff
Hospedou-se por 1 diária em fev. de 2024
Resposta de David B. em 12 de fev. de 2024
Thank you so much for taking the time to rate your stay! I'm so glad that you enjoyed your time with us, and look forward to hosting you again in the future.

8/10 - Boa

abdoul

Hospedou-se por 3 diárias em fev. de 2024
Resposta de David B. General Manager em 21 de mar. de 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your stay, and look forward to seeing you again soon.

10/10 - Excelente

ricardo

Hospedou-se por 1 diária em fev. de 2024
Resposta de David B. General Manager em 21 de mar. de 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your stay, and look forward to seeing you again soon.