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Cabana inteira

WATERFRONT and AFFORDABLE

Galeria de fotos de WATERFRONT and AFFORDABLE

Fachada
Smart TV, DVD player, livros
Área infantil
Área da propriedade
Geladeira, micro-ondas, fogão, cooktop

Cabana inteira

2 quartos1 banheiroAcomoda 14 pessoas139 m²

Comodidades populares

  • Secadora
  • Lavadora
  • Cozinha
  • Estacionamento disponível
  • Churrasqueira
  • Aceita animais

Sobre esta propriedade

Propriedade inteira

Aproveite toda a cabana para você e para os outros hóspedes no seu grupo.

WATERFRONT and AFFORDABLE

ONE CABIN SLEEPS 8 AND THE OTHER 6. Step off the deck to enjoy great fishing, kayaking, boating and swimming. Sit by a warm campfire by the water in the evenings. Outdoor string lighting adds warmth to the surrounding area. Enjoy the best the Adirondacks has to offer indoor and out. Please also check out our other vrbo listings and read the reviews. Know that we try our best to delivery a quality vacation at each property. They are vrbo id # 300732, 459630, 592223, 599054, 879232, 875106, 499745................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................ or on the deck and catch your dinner and cook it.

Gerente da propriedade

Owner/Manager Glenda Duell

Idiomas

Inglês

Adicione as datas e descubra os preços

Comodidades da propriedade

Praia

  • Na praia

Esqui

  • Pistas de esqui cross-country nas proximidades

Internet

  • Disponível na cabana: Wi-Fi

Estacionamento e transporte

  • É necessário ter carro
  • Estacionamento no local

Cozinha

  • Cooktop
  • Forno
  • Geladeira
  • Liquidificador
  • Máquina de café/chá
  • Micro-ondas
  • Panelas, louças e utensílios de cozinha
  • Temperos
  • Torradeira

Opções para refeição

  • Mesa de refeição

Quartos

  • 2 quartos
  • Roupas de cama fornecidas
  • Sofá-cama

Banheiro

  • 1 banheiro
  • Banheira
  • Banheira ou chuveiro
  • Chuveiro
  • Papel higiênico
  • Sabonete
  • Secador de cabelo
  • Toalhas fornecidas

Espaços comuns

  • Mesa de refeição
  • Sala de estar

Entretenimento

  • DVD player
  • Jogos
  • Livros
  • Smart TV com canais a cabo/via satélite

Áreas externas

  • Braseiro
  • Churrasqueira
  • Jardim
  • Pátio

Itens de lavanderia

  • Instalações de lavanderia
  • Máquina de lavar

Conforto

  • Aquecimento
  • Ar-condicionado

Animais de estimação

  • Permite animais
  • Aceita apenas cães e gatos
  • Total de 2 animais

Acessibilidade

  • Áreas designadas para fumar

Serviços e conveniências

  • Ferro e tábua de passar roupa

Destaques do local

  • Em uma aldeia
  • Em uma área rural
  • Na orla
  • Perto da marina
  • Perto de um hospital
  • Perto de um salão de beleza/spa
  • Perto de um shopping de outlets

Atividades

  • Parque aquático
  • Alpinismo nas proximidades
  • Caça nas proximidades
  • Motonáutica nas proximidades
  • Observação de pássaros nas proximidades
  • Parque temático nas proximidades
  • Passeios a cavalo nas proximidades
  • Passeios de caiaque nas proximidades
  • Passeios de moto de neve nas proximidades
  • Passeios de trenó nas proximidades
  • Passeios na natureza nas proximidades
  • Patinação no gelo nas proximidades
  • Pescaria nas proximidades
  • Prática de basquete nas proximidades
  • Prática de escalada nas proximidades
  • Prática de esqui aquático nas proximidades
  • Prática de golfe nas proximidades
  • Prática de mergulho livre (com snorkel) nas proximidades
  • Prática de mountain bike nas proximidades
  • Prática de natação nas proximidades
  • Prática de parasail nas proximidades
  • Prática de rafting nas proximidades
  • Trilhas para caminhada/ciclismo nas proximidades
  • Tubing aquático nas proximidades

Recursos de segurança

  • Propriedade sem informações do anfitrião sobre detector de monóxido de carbono (sugestão: levar um detector portátil)
  • Propriedade sem informações do anfitrião sobre detector de fumaça

Informações gerais

  • Jardim
  • Tamanho da unidade: 139 m²

Propriedades semelhantes

Área da propriedade

WATERFRONT FARMHOUSE

  • Aceita animais
  • Ar-condicionado
  • Sala de jogos
  • Estacionamento disponível
8.2 de 10, Muito boa, 44 avaliações
WATERFRONT FARMHOUSE

Políticas

Check-in

Check-in a partir de 16h
Idade mínima para o check-in: 18

Check-out

Check-out até 10h.

Instruções especiais para o check-in

Você vai receber um e-mail do anfitrião com as instruções para o check-in e check-out.

Instruções para o check-out

A pessoa anfitriã requer que você realize estas tarefas antes do check-out:
Carregar e ligar a lava-louças
Recolher as toalhas
Remover itens pessoais, remover restos de comida e bebida e tirar o lixo
Apagar as luzes

Animais de estimação

Animais de estimação são aceitos
Animais de serviço são aceitos e isentos de taxas
Aceita apenas cães e gatos
2 animais de estimação no total
Sujeito a restrições. Para mais informações, entre em contato com a propriedade no número indicado na confirmação da reserva

Crianças e camas extras

Crianças são bem-vindas

Informações importantes

O que você precisa saber

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião não informou se a propriedade não tem detector de fumaça.
Esta propriedade é gerenciada por meio da Vrbo, um de nossos parceiros. Você vai receber um e-mail da Vrbo com um link para uma conta, onde pode alterar ou cancelar a sua reserva.

Importante

Há necessidade de carro para o transporte de/para a propriedade

A propriedade também é conhecida como

Waterfront Affordable Warrensburg
Waterfront Affordable Warrens
Waterfront and Affordable Cabin
Waterfront and Affordable Warrensburg
Waterfront and Affordable Cabin Warrensburg

Informações a área

Mapa
Warrensburg, NY

Nos arredores

  • The Sagamore Golf Club - 13 min de carro - 14.0 km
  • Lake George - 14 min de carro - 11.5 km
  • Million Dollar Beach - 15 min de carro - 21.0 km
  • Parque e Praia do Memorial Rogers - 16 min de carro - 13.7 km
  • Adirondack Extreme Adventure Course - 16 min de carro - 13.7 km

Opções nos arredores

  • Estação Whitehall - 54 min de carro
  • Aeroporto Floyd Bennett Memorial (GFL) - 34 min de carro

Restaurantes

  • ‪McDonald's - ‬12 min de carro
  • ‪The Bond 1786 - ‬13 min de carro
  • ‪New Way Lunch - ‬12 min de carro
  • ‪Algonquin Restaurant - ‬19 min de carro
  • ‪The Pizza Shop - ‬13 min de carro

Perguntas frequentes

WATERFRONT and AFFORDABLE é ideal para quem viaja com animais de estimação?

Sim, esta propriedade permite cães e gatos (limite de 2 no total).

Qual é o horário de check-in em WATERFRONT and AFFORDABLE?

Horário de início do check-in: 16h.

Qual é o horário de check-out em WATERFRONT and AFFORDABLE?

Horário de check-out: 10h.

Onde fica WATERFRONT and AFFORDABLE?

Na praia em Warrensburg, esta cabana fica a 15 km de Warren County Nature Trails, Veteran's Memorial Park Beach e The Sagamore Golf Club. Up Yonda Farm Environmental Education Center e Centro de Esqui Hickory também ficam a 15 km.

Avaliações sobre WATERFRONT and AFFORDABLE

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 14 de 27 avaliações
Nota 8 - Boa. 5 de 27 avaliações
Nota 6 - Ok. 4 de 27 avaliações
Nota 4 - Insatisfatória. 3 de 27 avaliações
Nota 2 - Terrível. 1 de 27 avaliações

7,4/10

Limpeza

Avaliações

10/10 - Excelente

Holly R.

Pontos positivos: Limpeza

Private waterfront cabins

Absolutely 10 stars. Private✔️Pet friendly✔️View ✔️ Remember, It's camping at its finest. Clean, comfortable and enough room for larger family's Highly recommend. Will be returning
Hospedou-se por 3 diárias em out. de 2024

8/10 - Boa

jason j.

The cabin getaway with an awesome river

Our stay there was very nice. The best part about the entire trip is the river. We had three kids ages 9-12 and all had a great time playing in the river. The grounds were very neat while we were there. We were the only people around. It was so amazing not to have anyone around, the only suggestion is a deep thorough cleaning. very strong smell of mildew in cabin, other than that, it was an amazing time
Hospedou-se por 4 diárias em ago. de 2024

4/10 - Insatisfatória

Thomm Q.

Pontos negativos: Limpeza

Too much trouble

We had electricity and water for 7 hours total from Monday-Thursday. Storms can knock out utilities--not Glenda's fault but is a concern. A generator would help. We had to buy lights, toilet paper, and water--and not shower. She told us to flush with river water. When restored, the water didn't stay hot. The electricity didn't come back to all rooms. The washer leaked. It was filthy. The carpet stained socks. A paper towel pressed onto any floor came back dirty. One of the mattresses was stained, and there were mouse droppings. It is musty. You would expect the mattresses from Scout camp, not a rental: stiff and plasticky. A guest suggested this was because of bedbugs. I did not see any. The refrigerator doesn't close if the vegetable bins are in. This cannot accommodate many people. The loft in the little cabin is tiny. You'd be better off in sleeping bags. If you trust your kids to stay put, they might love it. You can only lock that door from the outside. The river is private. Tiny fish will nibble your toes. A highway is on the other side, so do not expect quiet. Some toiletries were provided in the big cabin. Previous guests partially used most. Glenda tried to talk through the lack of electricity, but stated there wasn't much she could do. She offered to move us to another rental if we cut our vacation short a day, which was unacceptable to us. She said we should contact VRBO or homeowner's insurance to get the lost money, neither of which did anything.
Hospedou-se por 4 diárias em jul. de 2024

10/10 - Excelente

William T.

Pontos positivos: Limpeza

Not bad

Interior was smaller and more cramped than what pictures showed but that’s what cameras do. Vacuuming was not done on it in a little bit. But it was pet friendly and it’s kind of like a cabin that you would get at a camp ground. My dog enjoyed the river and we enjoyed using the fire pit. Bathroom needs to be remodeled but it does look like remodeling is going in stages. But all that matters for us was we had a good time and was able to bring our dog. I would say if you’re looking for something fancy go somewhere else. If you mostly want to spend your time outside like a private camp site so to speak come here. Little pricey I thought for what it was but we enjoyed ourselves and that’s all that mattered. Would come by here again.
Hospedou-se por 3 diárias em jun. de 2024

10/10 - Excelente

Janieta R.

Pontos positivos: Limpeza

Excellent

Wonderful
Hospedou-se por 3 diárias em mai. de 2024

4/10 - Insatisfatória

Jain J.

Pontos negativos: Limpeza

Needs a good deep cleaning .

Overall we had a good time, but we didn’t spend much time in the cabins , we enjoyed the river and sitting out around the fire pit! However I would recommend a deep cleaning to be done in the bigger cabin, the bathroom was pretty bad, dirty dirty bathtub, it literally had dirt in it , it smelled like pee, and mold . The windows need cleaning , very dusty all over, Spider webs inside the cabin , I mean if it gets clean on a regular basis we shouldn’t have to see that, also the floors were not swept, and the rugs were wet, I couldn’t let my kids walked around in socks As far as communication : I didn’t get access information ahead of time , I sent messages thru the app and no response until after I got there , I was very stress about the fact that I drove about 3hrs there without knowing how will I access the property, when I got there the doors were unlock and the keys were there which was fine , however I think it’s important to get the info ahead of time .
Hospedou-se por 2 diárias em set. de 2023

10/10 - Excelente

Sheila H.

Pontos positivos: Limpeza

Rustic private setting

Glenda is a great host and provides nice extra touches such as amenities baskets with toothpaste, Tylenol, etc that are often forgotten when packing. She provided pool floats which we used in the river and the outside lighting has been upgraded which was perfect at night.
Hospedou-se por 4 diárias em jul. de 2023

10/10 - Excelente

Kenzie A.

Pontos positivos: Limpeza

Memorial Day weekend

Check in was very easy. Glenda provided a basket in the bathroom with essentials which was helpful. The cabins are right on the river which was nice and secluded. Around the bend the water is pretty fast so if you have young children or dogs life vests are definitely recommended. My dogs loved playing in the river once we got across to the shallow slower water! There is also a nice fence in area for children and or dogs which I thought was very helpful! Glenda was also very cooperative when adding an extra night to our stay.
Hospedou-se por 3 diárias em mai. de 2023

10/10 - Excelente

Kimberly M.

Pontos positivos: Limpeza

Take a Deep Dive into Country Life

We are an outdoorsy family....soooooo keep that in mind.... This multi rental cabin getaway was fantastic for us! -None the less , there are mouse droppings in the main kitchen cabinets...saw no mice while we were there... the smaller cabin (200 ft away) had No droppings whatsoever! This cabin has NO indoor fireplace but the boys dug out the outdoor pit from under the snow and it was ON! Outdoor lighting is present but bring your own extension cord there is none there...A lot of outdated country furniture in cabins main rooms mixed with more modern bedrooms-(new bedding and decor) gives this place a good (mixed)vibe- bathrooms and plumbing are not in great working order- one shower doesn't work but the other does- one sink didn't work but the other did ...oh well deal with it because there are GREAT GREAT GREAT views... New Year's Day Polar bear challenge was a hit! Take your family out to the country for Pete's sake and get away from it all! We skied Gore Mountain ( about 40 mins away) as "Lake George was just about shut down! " STILL Open for business was local restaurant ***BARNSIDERS BBQ *** Awesome food drink & PRICES.
Hospedou-se por 3 diárias em dez. de 2022

10/10 - Excelente

Marletha H.

Pontos positivos: Limpeza

Renter

It was great for my family
Hospedou-se por 3 diárias em set. de 2022

6/10 - Ok

Thalie S.

Pontos negativos: Limpeza

Few surprises

The place is not suitable for 14 people. The shower in the small cabine did not work, there was mouse poop in the cabinets. The spot is very nice with the river just in front, but definitely not worth more than the price.
Hospedou-se por 3 diárias em out. de 2022

8/10 - Boa

Bob C., Westfield

Rustic with a watery Playground

Lake George is one of our favorite places and this camp gave us all the access to schroon River and enjoying the better parts of lake George. Little bit on The rustic side for some of us but it was all that we hope it would be.
Hospedou-se por 4 diárias em ago. de 2022

10/10 - Excelente

Sonia N.

Pontos positivos: Limpeza

The place is amazing it’s just not to much space for 15 people but definitely a good experience

It was nice quite and very peaceful definitely would go again
Hospedou-se por 4 diárias em jul. de 2022

10/10 - Excelente

Sheila H.

Pontos positivos: Limpeza

Exactly what we were looking for!

Owner Glenda was quick to get back to me when I had questions. Property was as described- rustic and nothing fancy but perfect for our family of 15 when our usual campground was sold and we wanted a place where we could accommodate our large group and keep the camping vibe. We had plenty of space to pitch 2 tents in the yard but also had the luxury of real beds, a kitchen, hot showers, internet/tv, and washer/dryer. Basket of amenities and games was a nice touch. Towels and linens meant we had to pack less. Kids (age 5-10) enjoyed tubing in the river - just made sure adults were in the water with them to help with the current. Kids enjoyed the little play area and trikes. Truck noise from highway across the river detracted some from the idyllic setting and outdoor lighting was not set up or functional but between the campfire and our own camping lights we had plenty of light outside. All in all a great family trip. Can’t wait to come back next year!
Hospedou-se por 4 diárias em jul. de 2022

10/10 - Excelente

John M.

Pontos positivos: Limpeza

good stay

It was good. It’s a good 15 minutes for Lake George. The water was a nice bonus it was like a little private beach. Everything was very private no one would complain if music was too loud or not. It was a good stay.
Hospedou-se por 3 diárias em jul. de 2022

4/10 - Insatisfatória

TIMOTHY D.

Pontos negativos: Limpeza

Not what we expected

Property manager was very responsive to our questions and concerns. Check in was simple and easy, location was great. However the river is very fast flowing in this bend of the Schroon River, so families with small children should take that into account. Our group had several small children and a couple infants and we could not allow them near the water unless they were held by an adult, there is no shore line for the kids to play near the water (its all steep down hill) unless you cross the river which is ultimately what we ended up doing, but made us nervous with the little ones. The cabins were lack luster and in need of repair specifically the bathrooms, the bathroom in the bigger cabin was kind of gross. Mildew in the shower, and the shower head was basically dangling out of the wall, and there's water damage under the toilet, it felt like the toilet was going to fall through the floor. The bathroom in the smaller cabin seems like it was built for children, the adults had trouble fitting in there, and were not a large bunch. The beds in the rooms are not comfortable and were difficult to sleep on. There were stains on the carpets, and the furniture was outdated. We're not normally a picky bunch (we usually do our family trips in tents at campgrounds) so a lot of these cosmetic issues could have been overlooked had the place not been soo expensive. I feel the owners could really benefit if they used some of the extra money they're making to invest into the property and fix some of these things. We love this area of the Adirondacks and will definitely return, but not to this property unfortunately.
Hospedou-se por 6 diárias em jul. de 2021

8/10 - Boa

Sharon C.

Family vacation

The property is private and serene on the water. The owner has done some improvements on the trailer which makes it look rustic. Bathroom was a little less desirable. Definitely needed an update. Small cabin was okay but the loft is definitely for younger people Not much room up there but otherwise cute. I thought the price was a little high but we as a family were looking for the camping vibe and we definitely had that. Be prepared for the bugs and a lot of sand if you have kids. The location was private and we did see a lot of nature but were close to stores. Internet stopped working after the first day and we could not get it to work after that. The owner did have lots of new items in the cabins like towels, baskets of things we might have forgot, a nice gesture. The place definitely has great potential and they seem to be putting a lot of work into it. We had fun and my grandchildren loved it so I guess that is what matters more.
Hospedou-se por 4 diárias em mai. de 2021

10/10 - Excelente

Katherine R.

Perfect for all ages

We skipped our first night due to rain.but arrived to a beautiful sunny day..a little swimming fishing and great family time. This is a bit rustic but very clean and the basket of extra toiletries was greatly appreciated. Having 2 separate houses allowed for infant and toddler naps. We did have a huge storm move in so put plan b into effect we went to the Painted Pony bbq and Rodeo a great time was had by all. We are a family of 7 months- 53 and everyone had a great time. If we had thought it through we would have tried to add an extra day. However only being an hour 1/2 from home this will be on our list for another get away. The only thing I would suggest is to get some kind of ozone machine. The main house smells musty and stale but we purchased some airfresheners. I would also suggest bringing your own pillow. A big plus was the shower was amazing strong pressure and plenty of hot water. We would definitely recommend this for everyone.
Hospedou-se por 2 diárias em ago. de 2018

10/10 - Excelente

Amy T.

Great relaxing environment

We are a supportive living program and our individuals wanted to take a camping trip and I came across this property that would accommodate everyone. We had 14 people all together and our individuals said they had a wonderful time. It was perfect for us and we hope to plan another vacation here with them again. We also checked out their other property next door and that was a beautiful house as well and we might try to stay there next time. Everything you need is in these cabins! Thanks again for everything we had a great time!
Hospedou-se por 2 diárias em jul. de 2018

2/10 - Terrível

Jessie L., New York

Horrible experience with this house

The definition of a vacation house should be comfortable, clean, safe and functional. But this house provided none of them to me and my family. There were maybe millions of mosquitoes outside of the house, but the house doesn't have window shields which we can't open the windows to get fresh air in ( inside the house smells really bad with all the carpets, old wood wall, cabinet and furnitures) We tried to turn on the AC units in two bedrooms and one on the hallway (super tiny house). The circuit breaker jump 5 times within 2 hours. The breaker is located outside the house( feels like in the middle of nowhere) The owner listed the house can sleep 14 people. Two bedrooms in the main cabin and one bedroom in the small cabin. Top of the bunkbed is very close to the ceiling (18") which you can smell the ceiling tile, face to face to mosquitoes and spiders. The queens size bed in the "master bedroom" which later found BEDBUGS. (one of my family member got bitten) The portable AC for the small Cabin is full of dust and dry leaves. Not enough hot water for two people to take shower in a road( the owner claims she cleans the house for the last 3 days) The owner didn't provide wifi password once we get there. ( we figured out ourselves) Called the owner to report our situation the next early morning, she didn't call back until 5pm in the evening (how nice) Me and my family need to leave the next day morning even I rented two nights. We just can't stay any longer. We all suffering. Thank you to this " vacation house" owner for ruining our short vacation get away. I hope this will help other people out.
Hospedou-se por 2 diárias em mai. de 2018

10/10 - Excelente

Stefanie G.

Great get away with a group of friends!

The property has everything you need for a long weekend get away with friends and isn't far from town and Adirondack tubing adventures!
Hospedou-se por 2 diárias em ago. de 2017

6/10 - Ok

Elizabeth T.

Not quite as advertised!

Think of it as camping with access to a bed and bathroom( with a door that does not shut and a toilet that only flushed 2/3 times before you had to open the tank and reset the lever) You have to have a fire on all the time outside to smoke away the mosquitoes. I realize that they are part of nature, but a heads up from the owner would have been helpful. They swarmed you each time you got out of a car or came out of the house. Refrigerator and kitchen counters were clean but the items in the cabinets were 50/50 as to being clean. Mouse droppings on stove etc. the view is pretty but note there is s highway right across the river so don't expect solitude. Glenda was nice when you could reach her... we didn't know the wifi password the night/day so only had one phone that worked( no ATT) service at the location. She does not respond to email or to the phone number posted on the VRBO site....we couldn't access her cell phone without wifi....! We only had 4 people and used the large cabin (trailer home) pictured. No way could it sleep 8... if you had opened the sofa bed the guests in the right side bedroom with the double bunk would have had to climb over the sofa bed to get to the bathroom or kitchen. Note that mattress in the lower bunk was so used my son in law said he was about 6" lower than my daughter on the other side of the mattress. This place needs some TLC throughout. With that and a less wet season for mosquitoes it could be a really nice place.
Hospedou-se por 7 diárias em ago. de 2017

8/10 - Boa

Daniel W.

A nice quiet cabin a short drive from Lake George

We stayed here during July 4 weekend. It was a good, quiet spot away from the crowds around Lake George. Unfortunately, it was a warm few days after a cooler week, so the mosquitoes were pretty vicious. Also, there was a huge amount of rainfall the day we arrived, so the river was 10x it's usual volume, which meant no wading and bad fishing. The fire pit was a savior when it came to the bugs. We had a family of 3 in the smaller cabin and two couples in the larger plus a toddler, an infant, and two dogs. The property was at capacity with our group, so I feel like the claimed capacity of 14 is inflated. Finally, the cabins need a bit of maintenance. The stove/oven in the larger cabin needs repair, but mostly still works. The one in the smaller cabin was not even plugged in, and didn't have an outlet installed, just unterminated electrical wiring. The wifi did not function when we arrived, but was fixed by our final day at the cabins. This was pretty inconvenient since cell service is spotty and we hoped to do our day to day planning after we arrived. I wish there were more detailed instructions for arrival and what is expected as far as cleanup. We did very basic cleaning and no laundry, and got our full deposit returned. The cabins are well furnished with cookware and linens, including beach towels. It is a good place to bring dogs. Overall, we did enjoy our stay. The location is great, and the price is right. We will definitely consider renting again!
Hospedou-se por 3 diárias em jul. de 2017

10/10 - Excelente

Boris Z., Oakland Gardens

Great scenery!!

We truly enjoyed the river right in front of the cabins, the firepit and the bbq were perfect too. The cabins are smaller than in the pictures, accommodations were somewhat uncomfortable but we made the best of it. Over all we really enjoyed this property will definitely come back.
Hospedou-se por 2 diárias em set. de 2016

6/10 - Ok

Ali N.

I like the location and the nature but there were some issues with property.

We booked the property for 8 adults and 6 children. When we got to the property we sleeping beds only for 12 people. Two of us had t sleep on the floor. It all Started with sending e-mail to Owner with check-in time. No replies what so ever from the owner. We need not know the exact address to the property since it is not mentioned in their web site and you don't get with conformation e-mail. We are to Dimond Point around noon at the day of checking in. I tried to reach Glenda (the home owner) by phone, text and e-mail but no replies back. I tried to contact homeaway.com since we booked the property via them. Representatives from homeaway.com or travelers care tried to contact Glenda many times but there were no responses from the homeowner. Finally around 5 pm the traveler care representative provided us with address and we finally got to the property around 6:00 pm. When we came to the house and there were no electricity in some parts of the cabin. The toilet in the main Cabin was leaking from it is tank. There was no wifi in the house as promised and therefore I was able to check my e-mail till I came back home today. I just my e-mail I saw e-mail from Glenda dated 8/19/2016 at 6:15 pm sending me the address for the property. It is possible that Glenda might have some problem at that day and couldn't reach out to us but she could have had someone else to call us back and inform us what was going on. I am from NYC and I am in customer care business. All I know is that I would never ever leave my customer in suspense. It is very unprofessional. The property is located in a wonderful place. The nature is great and we enjoyed our time there but the type of customer service we got threw me off. I am not a satisfied customer although it does not take much to make me happy.
Hospedou-se por 2 diárias em ago. de 2016