"Great little hotel in a small Village in the mountains of Germany. The staff is friendly and helpful, the rooms are nice and clean. If you’re looking for a quaint family run hotel in the area this is the one"
"The room was nice and clean, the only thing is that the family room was on the 3rd floor, there was no way we could carry all of our luggage so we needed to just grab a small bag and leave the rest in our car.
Also the hotel’s lobby and restaurant was closed and the restaurant was closed, we couldn’t have access to the internet."
"Cuidado ao reservar, pois o hotel possui aptos(que fica na base do hotel com serviços típicos) e aptos, fora da base e sem qualquer serviço básico. Por exemplo de limpeza. Fiquei no apto. O problema é que durante a reserva estava claro que não ficava na base, mas não estava claro que não havia o serviço de limpeza. Fui informado apenas no primeiro dia e se quisesse o serviço deveria pagar a parte. Para quem vai esquiar, também tenha atenção. Foi dito que ficava anexo a pista de esqui, mas esta...
"Matratze war mir persönlich zu hart. Es war sauber. Das Bad war modernisiert worden. Der Rest ist schon ein wenig genutzt worden
Das Frühstück war lecker. Etwas mehr Auswahl und frische Brötchen wären gut.
Das Personal war für Sauerländer Verhältnisse sehr freundlich."
"Abends leider zu früh "alles zu". Frstck am WE lässt keine Wünsche offen. Ansonsten stört nur der Rasenmäher des Golfplatzes frühmorgens (auch am WE) direkt nebenan. "
"I arrived at the hotel only to find out that it was closed, despite having a confirmed reservation. I attempted to contact them by phone multiple times, but no one responded. This was a frustrating and unacceptable experience. In the end, I was forced to find a last-minute alternative at the hotel further down the avenue.
This kind of lack of professionalism and communication is inexcusable. I would strongly advise others to stay away. Management should seriously reconsider whether they’re in...
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