Apartamentos em Vilafranca de Bonany, IB

"Pontos positivos próximo à praia Arenal , comércio, mercado , restaurantes calçadão. Café da manhã bom com ótimo atendimento Pontos negativos limpeza do quarto , atendimento na recepção "

"We recently stayed at this hotel in Mallorca and, unfortunately, the experience was far from positive. The property is expensive for what it offers: essentially a simple hotel with nice decoration. Breakfast was very good, but the service was among the worst I have ever seen. Staff seemed poorly trained and often unpleasant. The parking situation was frustrating. Each time we wanted to leave, we had to call reception to open the gate, but frequently no one was there to answer. We were left waiting 5–10 minutes on several occasions, which is unacceptable for guests. The restaurant episode was even more disappointing. On our second night, at 8:30 pm, we asked at reception if we could dine there. The receptionist replied, in a rude tone, that it wasn’t our lucky day because the restaurant was “completely full.” As paying guests, we expected at least some effort to accommodate us, especially with hours still left until closing. When I insisted politely, she responded with sarcasm, suggesting we should “make a reservation next time.” This lack of professionalism and hospitality left us shocked. Overall, the hotel feels overpriced and does not deliver the service expected for the rate. On top of that, the area is crowded with families and children, making it less suitable for couples seeking a quiet holiday. Beaches nearby were overcrowded, adding to the disappointment. Sadly, I cannot recommend this hotel. For the same price, there are better options in Mallorca, and after thi"

"O local é lindo O buffet deixa a desejar bastante, pegaria somente com café da manhã numa próxima oportunidade "