So many things wrong. To start, the hostel employee could not find the key to the original room designated for us so he brought us to a different room to make it “easier.” Not a big deal to us at first because I figured all the rooms would be similar anyway. First thing I noticed was that there was urine left in the toilet and nobody flushed it prior to our arrival. My boyfriend and I did not get a chance to inspect the room closely because we quickly left to grab dinner and join a Bio Bay tour. After returning around 10pm, I took a shower and noticed the water does not get hot or even warm. It is mildly cold at best. Hand soap is watered down. A variety of different bugs are either dead or walking all over the bedsheets, pillowcases, and floor. I can’t tell whether they are bed bugs specifically, but there are way too many for me to be comfortable sleeping on the bed. Lastly, there is a cigarette hole burned into the bedsheet. Unfortunately, my boyfriend and I returned late from the tour and there is no alternative for a place to stay. Please be wary before booking a stay at this hostel. It might be worth your while to spend a little extra for a better accommodation.