Apartamentos em Vic-en-Bigorre, OCC

"tout était parfaitement organisé, mais l'hôte n'a pas répondu à mes questions avant la veille du séjour, or nous étions partis 1 semaine avant le séjour à Lourdes"

"Clean and spacious. Pierre was most helpful."

"Horrible on arrive apres notre installation on remarque que sur les lits et serviettes plein des punaises . On a appelé le mr et il arrive et apres il me dit que il ne peux rien faire . Il nous demande de quitter l'appartement biensur que on a quitté sans réfléchir avec un bebe et un enfant de 3 ans . Honteux de nous laisser dans la rue sans nous chercher quelques part ou dormir car mr il été tranquille quand on a dit que l'appartement il ete infestée des punaises On plus les matelas...

"appartement très confortable proche du sanctuaire"

"Unfortunately, our stay was marked by several very disappointing issues. The property was listed as having two bedrooms, but there was only one on site. We had clearly indicated that we were three adults, yet only two sleeping arrangements were prepared — and none of the duvets had any covers. Even worse, we found suspicious stains on the sheets that appeared to be feces — completely unacceptable for accommodation advertised as “luxury.” Overall comfort was lacking: there were no shutters on...

"Apparemment au centre-ville Lourdes proche du sanctuaire et de toutes commodités "

"The smart knob at the entrance to the property was hard to use. There were no instructions on how to use the "smart knob." Over the course of our stay, the handle on the other side of that same door, fell off. If there had been an emergency or a fire, getting out of there would have been distressing.The stairwell was dark, smelled of mildew and hadn't been swept or cleaned in a while. The owner asked us to clean the apartment before we left, but there was no broom, dustpan, paper towels or...