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Avaliações de Howard Johnson by Wyndham Vero Beach/I-95

2 out of 5
Howard Johnson by Wyndham Vero Beach/I-95
1985 90th Ave, Vero Beach, FL

Avaliações

6,4
Nota 10 - Excelente. 158 de 835 avaliações" "
Nota 8 - Boa. 221 de 835 avaliações" "
Nota 6 - Ok. 190 de 835 avaliações" "
Nota 4 - Insatisfatória. 139 de 835 avaliações" "
Nota 2 - Terrível. 127 de 835 avaliações" "

6,8/10

Limpeza

7,0/10

Serviço e funcionários

6,2/10

Comodidades

6,2/10

Condições e instalações da propriedade

6,4/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Jose

Hospedou-se por 1 diária em abr. de 2022
Resposta de Hotel manager em 27 de abr. de 2022
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 - Boa

Naor Jose

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2019
Resposta de kay em 26 de out. de 2019
Thank you for staying with us .

6/10 - Ok

Viajante verificado

Pontos positivos: Comodidades
Hospedou-se por 1 diária em jul. de 2019
Resposta de kay em 7 de jul. de 2019
Thanks for taking the time to write about your experiences at our Howard Johnson/ I95 Vero Beach. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider Howard Johnson/ I95 Vero Beach as your choice for lodging accommodations. Sincerely, General Manager Howard Johnson Inn

4/10 - Insatisfatória

HELLEN C, Belém

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Ok.
Foi tudo bem. Não tivemos nenhum problema!

6/10 - Ok

Adalberto, Jundiaí SP

Somente para pernoite
Eu e minha família ficamos no hotel somente para pernoitar (viemos de Miami com destino a Kissimmee). O hotel é simples (sem nada de lazer e em frente a um posto de combustíveis com pátio de manobra e estadia de caminhões...) - mas mesmo assim, conta com lanchonetes (Popeye e Wendys entre outros). Apesar disso a área inspira segurança e limpeza. Instalações simples e limpas. Hotel adequado ao que necessitávamos. Gostamos muito da cidade de Vero Beach - as melhores compras desta região (daí vc pode incluir até Orlando !) estão no Vero Beach Outlet. Shopping a céu aberto com quase ninguém - e o melhor - quase sem brasileiros ! Daí vc tem os menores preços, estacionamento a vontade (pare em frente a loja que quiser) e excelente atendimento.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel em Vero Beach
Tudo tranquilo, hotel básico como qualquer hotel americano de baixo custo. Voltarei sem problemas.

10/10 - Excelente

Mary

Viagem a dois
Pontos positivos: Condições e instalações da propriedade
Clean and quite, excellent service
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Karla

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Hotel Manager em 22 de mai. de 2024
Dear Karla,Thank you immensely for your perfect rating! We're overjoyed to know that you had such a fantastic experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager

4/10 - Insatisfatória

Joe

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Mold in shower. Tufted bed backboard filthy. No local TV channels. Room service consisted of adding new towels- no vacuuming and not making the beds. Grounds were well lit at night but "unsavory" people loitering on the property. One good thing the coffee at the breakfast bar was excellent.
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Hotel Manager em 20 de mai. de 2024
Dear Joe,Thank you for sharing your feedback. We apologize for the issues you experienced during your stay, including the mould in the shower, cleanliness concerns, lack of local TV channels, and inadequate room service. We take your comments seriously and will address these issues promptly. We're glad you enjoyed the excellent coffee at the breakfast bar. We hope to welcome you back soon.Sincerely, Hotel Manager

10/10 - Excelente

Holly

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great time
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 25 de abr. de 2024
Dear Guest,We're delighted to hear that you had a great time during your stay with us! Thank you for sharing your positive experience. Your satisfaction is our goal, and we look forward to welcoming you back for another wonderful visit in the future.Sincerely, Hotel Manager

10/10 - Excelente

June Ilona

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Near the Outlets Mall with wonderful shops and restaurants.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 22 de abr. de 2024
Dear Guest,We're delighted that you enjoyed the proximity to the Outlets Mall with its wonderful shops and restaurants during your stay. We strive to provide a convenient and enjoyable experience for our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon.Sincerely, Hotel Manager

4/10 - Insatisfatória

Leonardo

Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 6 de mai. de 2024
Dear Leonardo,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

2/10 - Terrível

Melanie

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Cockroaches all over the sink and bathroom
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Manager em 15 de abr. de 2024
Dear Guest,Thank you for your valuable feedback. We are sorry to hear that you encountered cockroaches in your room. We do have a pest control service that works on the property monthly. We will make sure to remedy the problem as soon as possible so that we can keep our rooms roach-free. We apologize for the inconvenience and hope you will consider staying with us again.Sincerely,Hotel Manager

10/10 - Excelente

Jenna

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Place to stay everytime i come into town
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hotel Manager em 15 de abr. de 2024
Dear Guest,Thank you for your loyalty and positive feedback. We're thrilled to be your preferred place to stay whenever you visit town. Your satisfaction is important to us, and we look forward to welcoming you back on your next visit and providing you with another enjoyable stay.Sincerely,Hotel Manager

2/10 - Terrível

Tamika

Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 29 de abr. de 2024
Dear Tamika,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

10/10 - Excelente

Laura

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 1 de abr. de 2024
Dear Laura,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. If there's anything specific that stood out to you or any suggestions for improvement, please feel free to share. We appreciate your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager

6/10 - Ok

Andrea

Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hotel Manager em 15 de abr. de 2024
Dear Guest,Thank you for providing a rating for your experience. We appreciate your feedback and would love to know more about your stay to better understand how we can improve and meet your expectations. If there are any specific areas where we fell short, please let us know so that we can address them accordingly. We hope to see you again soon.Sincerely,Hotel Manager

8/10 - Boa

Robert

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our stay was just an overnight experience and we welcomed the checkin. We were received well and proceeded to our room. The room was very clean, non smoking and a king sized bed. Shower and toilet were clean and well stocked. Overall a pleasant night
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 25 de mar. de 2024
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant overnight experience with us. It's great to know that you were well received upon check-in and that you found your room to be clean and comfortable, with all amenities in order. Your satisfaction is our priority, and we hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 - Excelente

Candi

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 25 de mar. de 2024
Dear Guest,Thank you for your feedback! We're glad to hear that you had a great experience during your stay. If you have any further comments or if there's anything we can do to improve, please feel free to reach out. We hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

2/10 - Terrível

Jeffrey

Viagem em grupo
Horrible smell coming from the sink and the night manager said that there was nothing he could do about it, said that we could not switch rooms, I could not wait to get out of that dump.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 22 de mar. de 2024
Dear Jeffrey,Thank you for providing your feedback. We apologize for the negative aspects of your stay that impacted your overall experience. We value your input and will work diligently to address the issues you have raised. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

2/10 - Terrível

Mabel

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This places is terrible, I will never ever recommend such a horrible place. They charge a lot of money and is a nasty place. What a nightmare.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 19 de mar. de 2024
Dear Guest,I have taken note of your comments and have shared these with our team for review. My apologies for the inconvenience. All required steps are being initiated to ensure that these are resolved to the optimum standards. Request your understanding and future consideration for a visit.Sincerely, Hotel Manager

2/10 - Terrível

John

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
First room shown had an unbearable smell. Second room staff was unable to get the TV to work. AC unit was too noisy to sleep. Too hot without it. Will never go to another Howard Johnson
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 12 de mar. de 2024
Dear Guest,We're truly sorry to hear about the issues you experienced during your stay. Your feedback is valuable, and we apologize for the inconvenience caused by the unpleasant smell, TV malfunction, and noisy AC unit. We'll address these issues immediately to ensure they don't recur. We understand your frustration and hope you'll reconsider staying with us in the future.Sincerely, Hotel Manager

10/10 - Excelente

Desmond

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The room it’s great just needs to get the pool fixed
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager em 11 de mar. de 2024
Dear Guest,Thank you for your positive feedback about your room. We're glad you found it great. We apologize for any inconvenience caused by the pool being out of order. Rest assured, we are working diligently to resolve the issue as soon as possible to enhance your overall experience. We appreciate your understanding and look forward to providing you with an improved stay in the future.Sincerely, Hotel Manager

4/10 - Insatisfatória

George

Viagem com a família
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The property itself is quite tire, dated and not well maintained. For starters, the sink was clogged so I pulled out the stopper to find it loaded with debris. I left it out so the sink would drain. I didn’t use the shower as that looked to be another problem as the drain was laying in the tub. The tub itself was in dire need of an upgrade/replacement. The refrigerator was making a knocking sound that was difficult to ignore. The sheet had paint on it like it was a drop cloth. The TV could only get some random channels, not even local news or weather was available and streaming from my own personal device was not available. The breakfast was truly poor as the only offerings were bread slices, apples and cereal in containers that I wouldn’t consume from. Also that area was quite tired. Upon leaving we were not asked about our stay or experience nor thanked. I would not recommend this location for anyone. Wyndham shot be embarrassed and rethink this type of offering.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hotel Manager em 8 de mar. de 2024
Dear Guest,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is concerning, and it's not reflective of the level of service and quality we aim to provide. We'll address these maintenance and cleanliness issues immediately to ensure a better experience for our guests in the future. Regarding the breakfast offerings, we'll review our options to provide a more satisfying selection. We appreciate you bringing these matters to our attention and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

6/10 - Ok

Gregory

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Staff was very nice and helpful. Room was serviceable and certainly adequate (especially for the price), and I would recommend this place, but it's clear they cut a few corners. - I believe this is a Mom and Pop operation.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Hotel Manager em 6 de mar. de 2024
Dear Guest,Thank you for your recent stay at our property. It has been a great pleasure having you as our valued guest. We are immensely grateful for your positive comments. Our team is delighted to read that you enjoyed the friendly service of our staff. Please do revisit us for an awesome experience.Sincerely, Hotel Manager

2/10 - Terrível

Sheniel

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager em 6 de mar. de 2024
Dear Sheniel,Thank you for sharing your rating. We're sorry to hear that your experience didn't meet your expectations. If there are specific issues or areas where we can improve, please let us know. Your feedback is valuable, and we strive to provide better service. Visit again soon.Sincerely, Hotel Manager

4/10 - Insatisfatória

Dennie

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
The bathtub did not drain well and there was no toilet paper holder ine the bath. The mattress pad was very uncomffortable and the plastic on the mattress was ripped. Would not stay in this hotel again in the future.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Hotel Manager em 4 de mar. de 2024
Dear Guest,Thanks for the feedback. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your frustration due to the issues you have mentioned. This is not a regular feature of our hospitality and we will adequately check your comments with the team and implement appropriate solutions to please our guests. Despite your disappointment, we hope you will consider giving us another opportunity to better serve you again soon.Sincerely, Hotel Manager

2/10 - Terrível

mark

Viagem de negócios, Viagem com a família, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This Room was disgusting.. Dirty, dated, Room stank,the staff was rude.. my door didnt close fully and you could see outside... paint peeling off the wall... I didnt even stay longer than 15minutes in the room and checked out immediately.. I was penalized a full night to pay.. the worst and most disgusting experience ever!
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Hotel Manager em 3 de mar. de 2024
Dear Guest,We sincerely apologize for the unacceptable experience you had during your recent stay with us. It's disheartening to hear about the issues you encountered, and we deeply regret that we were not able to meet your expectations. Please rest assured that we take your feedback seriously and will address each of the concerns you've raised with our team to ensure improvements are made immediately. We understand the impact this has had on your experience and would like to extend our sincerest apologies once again. Should you reconsider staying with us in the future, we would welcome the opportunity to regain your trust and provide you with the exceptional experience you deserve.Sincerely, Hotel Manager

8/10 - Boa

Terry

Viagem a dois
Pontos positivos: Limpeza e comodidades
Office staff were not particularly welcoming or helpful.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 28 de fev. de 2024
Dear Terry,Thank you for your feedback. We apologize for the lack of warmth and assistance from our office staff. Your feedback is important, and we will address this to ensure a more welcoming and helpful experience for our guests. We hope to welcome you again soon.Sincerely, Hotel Manager

4/10 - Insatisfatória

Doina

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
It is in serious need of renovation and improvement. One sink serving both for the bathroom and kitchen is inadmisibil.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 26 de fev. de 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your feedback regarding updates to our hotel, and we will certainly consider it as we continue to make improvements to our property. Hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

4/10 - Insatisfatória

James

Pontos negativos: Limpeza e condições e instalações da propriedade
Did not like
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hotel Manager em 26 de fev. de 2024
Dear Guest,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager

2/10 - Terrível

Nancy

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 23 de fev. de 2024
Dear Nancy,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager

8/10 - Boa

Jerry

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 19 de fev. de 2024
Dear Jerry,Thank you for your 8 out of 10 ratings! We're glad to hear that you enjoyed your experience with us and hope to continue exceeding your expectations in the future. If there is anything we can do to improve your next visit, do let us know. Hope to welcome you again soon.Sincerely, Hotel Manager

4/10 - Insatisfatória

Andre, Levis

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Causeuse assise brisée (dénoncée). Entrejour autour de la porte. Bruyant face à un garage de camions lourds. Petit déjeuner plutôt basic
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager em 17 de fev. de 2024
Dear Guest,Thanks for the feedback. We regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better in the future. Sincerely, Hotel Manager

2/10 - Terrível

steven

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 15 de fev. de 2024
Dear Steven,We're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we'd like to know more about what went wrong during your stay so we can address any issues and improve. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 - Ok

PABLO

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Building and the furniture is too old. To expensive, I booked this four stars room but honestly is a three maybe two. It looks like a Motel
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 13 de fev. de 2024
Dear PABLO,We apologize for any disappointment with the condition of our building and furniture. Your feedback is important, and we will consider it as we work to improve our facilities. We understand your concerns about the value of the price paid and will strive to ensure that our accommodations meet the expectations of our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 - Excelente

Dave

Viagem de negócios
Pontos positivos: Limpeza e comodidades
Quiet and easy check in
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 12 de fev. de 2024
Dear Guest,Thank you for your positive feedback regarding our quiet atmosphere and smooth check-in process. We're delighted to hear that you had a pleasant experience with us. Your satisfaction is our priority, and we hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

2/10 - Terrível

Gaston

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very rude and impolite staff, not willing to help, specially the old lady that work at front desk, RUDE, NASTY and whatever come next, very disappointment with customer service
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 10 de fev. de 2024
Dear Gaston,We sincerely apologize for the unacceptable behaviour you experienced from our staff, especially at the front desk. Providing excellent customer service is a top priority for us, and we are deeply sorry that we fell short during your visit. Your feedback is crucial, and we will address this matter immediately to ensure a more positive experience for all our guests in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 - Excelente

Jennifer

Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager em 4 de fev. de 2024
Dear Guest,Thank you for the perfect 10 out of 10 rating on Hotels.com! We are thrilled to hear that you had a wonderful experience during your stay. If you have any specific comments or suggestions to share, we would love to hear them.Sincerely, Hotel Manager

10/10 - Excelente

Latisha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very quiet
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager em 29 de jan. de 2024
Dear Latisha,Thank you for your feedback. We're glad to hear that you found your stay to be very quiet. Providing a peaceful environment for our guests is important to us, and we're pleased that you were able to enjoy a quiet atmosphere during your time with us. We hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 - Excelente

Ivonne

Viagem de negócios
Pontos positivos: Serviço e funcionários
A/C doesn't work properly, runs all the time and very inefficient. Bath tub area needs an update.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Hotel Manager em 28 de jan. de 2024
Dear Guest,Thank you for your positive rating, and we appreciate your feedback. We apologize for the inconvenience with the A/C and the outdated bathtub area. Your comments are valuable, and we will address these issues promptly to enhance the guest experience. If there's anything else you would like to share or if you have further suggestions, please feel free to contact us directly. We hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely, Hotel Manager

4/10 - Insatisfatória

GERARD

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
A Third World budget choice
The room was spacious and the bed linen clean (although old). But the room key repeatedly failed, requiring trips to the office for resets; rhe hot water supply conked out on both days; TV connections remained a mystery; breakfast items were largely absent. And the manager refused to consider adjusting the charges.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Hotel Manager em 15 de jan. de 2024
Dear Guest,We're pleased to hear that you found the room spacious and the bed linen clean. We apologize for your disappointing experience. We have passed them on to our management for further verification. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. Request your understanding and continued patronage.Sincerely, Hotel Manager

4/10 - Insatisfatória

GERARD

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Not your mom’s Howard Johnson Inn
The room was spacious and fairly clean. However, the card-key repeatedly failed to reopen the door. The lighting around the sink was too dim to see well.The bath water lost its heat the first day and remained cold the next day. When informed of these problems the motel manager refused to adjust the charges for my stay.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager em 13 de jan. de 2024
Dear Guest,We are very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay visit. We have passed them on to our management for further verification. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. Request your understanding and continued patronage.Sincerely, Hotel Manager

2/10 - Terrível

Richard

Not so lucky
The water in the shower wouldn’t get hot enough to take a shower. The hotel was run down. I’m not staying there agsin.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager em 31 de jan. de 2024
Dear Richard,We apologize for the inconvenience you experienced with the water temperature in the shower and for falling short of your expectations regarding the hotel's condition. Your feedback is valuable, and we will address these issues to ensure a more satisfactory experience for our guests. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 - Excelente

miguel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager em 9 de jan. de 2024
Dear Miguel,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

8/10 - Boa

Anthony

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager em 14 de dez. de 2023
Dear Anthony,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely, Hotel Manager

10/10 - Excelente

Candice

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Hotel Manager em 7 de dez. de 2023
Dear Candice,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

2/10 - Terrível

Michael

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
DO NOT BOOK HERE! This place is disgusting and smells like straight mold. Should not be open! I had to scramble to find another hotel. No refunds once you check in so go take a look and smell the room before officially checking in. Then run from this place.
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Hotel Manager em 29 de nov. de 2023
Dear Michael,Thank you for sharing your concerns with us. We're truly sorry to hear about the issues you experienced during your stay. This falls well below our standards, and we apologize for any inconvenience you faced. Your feedback is invaluable to us as we work to improve our services and facilities. Rest assured, we will address these concerns to prevent such issues in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

8/10 - Boa

pedro

Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Hotel Manager em 15 de dez. de 2023
Dear Pedro,Thanks for choosing our hotel for your stay and the 4 ratings you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

2/10 - Terrível

Pablo

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Sin poder asistir
Hospedou-se por 1 diária em nov. de 2023
Resposta de Hotel Manager em 8 de nov. de 2023
Dear Pablo,Thank you for your comments. We understand that sometimes plans change. We hope you have the opportunity to stay with us in the future.Sincerely, Hotel Manager