Vilas em Utica, IL

"The staff were very nice and helpful. Water pressure wasn’t strong and shower drained slow."

"The room was not clean."

"The staff does not greet you or smiles. The mattresses felt like they have not been changed in 20 years, feeling like I was laying on springs. Brought to their attention and all they said was we will tell the manager, nothing was done. The complimentary breakfast is a joke. They only had waffles and cereal. The juice machine was never plugged in. Had to plug in the phone for it to work. Tub was stained did not look clean at all. The towels in the bathroom where not white. Was afraid to get ice...

"The Fairfield Inn located in Ottawa, Illinois was VERY clean and bright inside. And the staff were amazing people ~ very informational, friendly, & helpful! There was an indoor pool, fitness room, & free breakfast every morning. The rooms were very clean & furnished w/ many extras, including iron & ironing board; hair dryer (in case anyone forgot theirs); & plenty of lighting. Nice downtown area w/ many excellent restaurants to chose from, Starved Rock State Park area is a great hike full of...

"Hi"

"Cockroach’s in the room upon entering. Bedsheets needed changed & front desk refused. The door appeared to be damaged, possibly kicked in & did not lock properly. There were no rooms left, so we left."

"Intimate"

"Nice stay"