Hotéis Red Roof Inn em Upper Marlboro

"Excelente hotel, funcionários prestativos, fiz a reserva de última hora e na pressa acabei escolhendo um quarto pra fumantes, a recepcionista perguntou pra nós se realmente queríamos um quarto para fumantes, pois viu nosso filho pequeno conosco, eu expliquei que não tinha visto essa informação e que não fumávamos, ela prontamente nos mudou de quarto! Achei muito prestativo da parte dela! Hotel não cobra estacionamento, o que é bem difícil em Washington D.C, então deixamos o carro lá e fizemos...

"I got bit on my face by a spider and I left the two night stay a day early. Staff didn't do anything about it or refund my money"

"For a none smoking property I felt like I walked to a cigarette’s chimney because of the smoke smell. I had to wait about 15 to 20 minutes to be checked in and not because it was busy but because there was nobody available. When the guy at the front desk finally showed up, there was no apologies, no greeting but a simple do you want to check in, unprofessional service at its best. Woke up in the morning, there was no hot water in the room at all, called the front desk to find out what was going...