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Avaliações de Hawks Inn Motel

3.5 out of 5
Hawks Inn Motel
704-706 Fergusson Drive, Upper Hutt, Wellington Region

Avaliações

7,8

Boa

Nota 10 - Excelente. 14 de 57 avaliações" "
Nota 8 - Boa. 27 de 57 avaliações" "
Nota 6 - Ok. 12 de 57 avaliações" "
Nota 4 - Insatisfatória. 4 de 57 avaliações" "
Nota 2 - Terrível. 0 de 57 avaliações" "

8,2/10

Limpeza

8,2/10

Serviço e funcionários

6,8/10

Comodidades

6,8/10

Condições e instalações da propriedade

Avaliações

8/10 - Boa

Viajante verificado

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Close to shops and motorways
Hospedou-se por 1 diária em mai. de 2021

6/10 - Ok

Viajante verificado

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
We booked into this property only because it was 'pet-friendly'. Initially I was very disappointed in the unkempt appearance and the fact we had to haul our gear up outside stairs. However the apartment was reasonably large and clean.
Hospedou-se por 1 diária em abr. de 2021

10/10 - Excelente

Tanya

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We we're very happy with our stay and would stay again. We got to the room late from the ferry and the lights on and doors unlocked for us. All the amenities that we needed were waiting for us. The room smelled very nice as well!
Hospedou-se por 1 diária em fev. de 2021
Resposta de CG em 4 de mar. de 2021
Glad you enjoyed your stay, look forward to seeing you in the future.

8/10 - Boa

Karl

Hospedou-se por 1 diária em dez.. de 2020

4/10 - Insatisfatória

Cornelis

Viagem de negócios
Pontos negativos: Serviço e funcionários
Not as advertised
On arrival during office hours reception was closed . A paper was in window with message to go direct to the room. Wifi not working. Phoned reception. Was told there is never a problem with wifi, they would have a look but unlikely something could be done till next morning. Could try to walk to centre of motel. Got text half hour later that wifi was working. Spoke later to other guests who told me that wifi in back rooms was never working and that management was aware of that. Seems likely as it was loss of signal. Romm on itself ok, just as clean as you can expect in a dog friendly accommodation
Hospedou-se por 1 diária em dez.. de 2020

8/10 - Boa

Viajante verificado

Hospedou-se por 1 diária em dez.. de 2020

10/10 - Excelente

Nicola

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em mar. de 2020

8/10 - Boa

Viajante verificado

Viagem em grupo
Pontos positivos: Serviço e funcionários
• like friendly service Carmen went above and beyond • unique hospitality • didn’t like could do with a renovation
Hospedou-se por 1 diária em jan. de 2020

6/10 - Ok

Medinia

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
It was ok the spa was not functional which was a key thing for me and it was advertised both on the site and on there sign outside there was a bit of emergency housing which is a bit of a turn off also. The wifi was crap but other then that it was ok
Hospedou-se por 2 diárias em jan. de 2020

8/10 - Boa

Viajante verificado

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2020

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Hospedou-se por 7 diárias em dez. de 2019

8/10 - Boa

Mr&MrsCable

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property was dated but was extremely clean. Nothing too much trouble for the staff and they were friendly and inviting. A major plus was the swimming pool which was excellent.
Hospedou-se por 12 diárias em nov.. de 2019

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
No frills but comfortable
Had everything we needed, was clean and comfortable.
Hospedou-se por 2 diárias em nov.. de 2019

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything we needed. Warm unit. Very helpful pleasant staff
Hospedou-se por 1 diária em jun. de 2019
Resposta de Reception em 3 de jul. de 2019
Thank you glad you enjoyed your stay:)

8/10 - Boa

Hilary

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Short stay very friendly staff Terrible weather so not good for exploring the countryside. Very clean and spacious accommodation.
Hospedou-se por 1 diária em nov. de 2018
Resposta de Reservations em 7 de nov. de 2018
Glad you enjoyed your stay, sorry about the weather we look forward to seeing you again in the future.

6/10 - Ok

Antony

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2018

8/10 - Boa

Michelle, Sydney

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Nice hotel outside of Wellington
Was travelling north and needed a place to stay after hopping off the ferry in Wellington
Hospedou-se por 1 diária em fev. de 2018

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
OVERRATED
The hotel is definitely overrated and it does not worth the price paid. Old interiors, and although indicated: THERE IS NO AIR CONDITIONING
Hospedou-se por 4 diárias em nov.. de 2017

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Let's do the time warp again ...
My wife and I stayed one night. The room decor was like an 80's time warp. The sofa was very uncomfortable to sit on and looked like it had come from a garage sale. Two light bulbs did not work and heating was minimal. The toilet ran all night long, as did the leaky tap in the kitchenette. The lighting was very dim, which made the lounge dark. The unit slept 7, even though we booked for just 2. However, the room was clean.
Hospedou-se por 1 diária em jul. de 2017
Resposta de Caroline em 5 de ago. de 2017
Thank you for your comments on the cleanliness of the room. With reference to the decor we have are restricted under our lease as to what we can change or replace. Our landlord will not allow any changes to the rooms. We will have a look at the sofa, this is the first time this has been brought to my attention. Apologies for the light bulbs we do check them regularly but as you will agree they can blow at any time of the day or night. Best Wishes Caroline

8/10 - Boa

Tarrn & Ray, Taranaki, New Zealand

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Comfortable Motel
Room was clean on arrival and the smell of disinfectant was evident (which was good as this meant it had been cleaned properly). Bed was quite comfortable. No road noise. Manager was very accommodating with regard to our booking.
Hospedou-se por 1 diária em jun. de 2017
Resposta de Owner em 15 de jul. de 2017
Glad you enjoyed your stay hope to see you again in the future. Caroline:)

8/10 - Boa

Janet

Pontos positivos: Limpeza e conforto do quarto
Convenient and clean
Did not like the faded red blinds in room did not match décor. Overall a pleasant experience. I was overcharged for room but when contacted office credited it to my account promptly.

10/10 - Excelente

Jason

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Awesome hotel
Awesome hotel, very nice, tidy, clean. Love the jet bath, hotel owner was very nice lady. Would go and stay there again.

10/10 - Excelente

Leo, Kauai

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very nice
Only stayed 1 night so didn't see much of the area but a clean, quite place to rest.

6/10 - Ok

Wayne, Feilding

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Staff were friendly, room was warmed for our arrival. Nice.

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Booked for 3, only supplied bedding for 2. Walls are paper thin, could hear next rooms alarm at 5.30am!!

8/10 - Boa

Ruks, New Zealand

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice place to stay
Recommended by my husband after he stayed there for a work trip

8/10 - Boa

michael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
we had a awesome stay everything was great, friendly staff and great surroundings

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Needs some work
The rooms were in need of a refresh. The price was excessive compared with the quality.

6/10 - Ok

Faith, Buckhorn Ont.

Pontos negativos: Condições e instalações da propriedade
Close to downtown
First they did not know we were coming when we cancelled one room expedia cancelled it all The room dated with the tiniest coffee press known to man Close to the road so lots of night road noise

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice motel, handy to railway which suited us.
The only criticism I would have is that they need to put extractor fans in the bathroom as the tiles became dangerously slippery when the shower is used. Otherwise very clean tidy and roomy. A radio would be good too!!

8/10 - Boa

Ivan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

4/10 - Insatisfatória

Laura, Hastings

Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Handy to upper hutt
Upper Hutt is very limited the Hawkes in is handy for what we required

8/10 - Boa

Christine, Hull

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good mid priced motel.
Stayed for four days with my daughter. The spa bath room only had a double bed option, so not the best option for family stay, but fine for us. Wifi was patchy and but for our stay was a good mid range motel and would happily return

6/10 - Ok

gomathy, Malaysia

Pontos positivos: Limpeza e conforto do quarto
Quiet location
Quiet place and the motel has rooms where you can sleep comfortably and get rest if you are travel weary traveller or stressed from work or anything else -- two night stay is fine - any longer stay will require having acitivities in the area or close to the area. Located within bus stops and not too far from eatries and supermarket - a good place for families that want quiet time or solo travellers who want to get some good rest.

10/10 - Excelente

Helen, Tauranga

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel, plenty of space in the room
Great stay, staff very hospitable and helpful. Great location and easy to find.

4/10 - Insatisfatória

terry, auckland

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Below average
Very average. not clean mold around bath scum underneath non slip mat in bath never been removed and cleaned. Not vacuumed around edges an wardrobes. Would never go back .
Resposta de Caroline em 6 de mar. de 2015
Sorry to hear you had problems with your room, if you had contacted reception we would have sorted out all of the above. I would also like to note the mats are removed daily I will include your review in my next training session with my housekeeping ladies..

8/10 - Boa

Peter, New Zealand - Taranaki

Pontos positivos: Limpeza e serviço e funcionários
Facilities: Modest; Value: Average price; Service: Professional; Cleanliness: Pleasant; Excellent shower. - great

8/10 - Boa

Mike, New Zealand - Waikato

Pontos positivos: Limpeza e serviço e funcionários
Facilities: Modest; Value: Affordable; Service: Courteous;

10/10 - Excelente

Jodie, New Zealand - Northland

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Facilities: Home away from home; Value: Amazing; Service: Go the extra mile; Cleanliness: Spotless, Immaculate;

10/10 - Excelente

Lisa, New Zealand

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Facilities: Nice ; Value: Affordable; Service: Outstanding; Cleanliness: Spotless;

6/10 - Ok

Viajante verificado

Pontos negativos: Limpeza e condições e instalações da propriedade
Traveller
Hotel was a bit expensive for what it was
Resposta de Caroline em 2 de mai. de 2015
Thank you for your feedback.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Spacious Room with Great Service!
Easy location, large room and very clean. Some nice touches and a cute cat!!! Would certainly stay again.
Resposta de Caroline em 2 de mai. de 2015
Thank you for your lovely comments, Milo is a favourite with all our guests.

8/10 - Boa

Roberta, New Zealand - Auckland

Pontos positivos: Serviço e funcionários

10/10 - Excelente

Nancy, New Zealand

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Facilities: Home away from home, Outstanding, Well maintained great spa; Value: Great deal; Service: Flawless, Remarkable, Go the extra mile; Cleanliness: Spotless, Immaculate; Very quiet even though two storie

10/10 - Excelente

Aggie traveler, Texas A&M University

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very comfortable, great service
The room was very spacious and comfortable with good kitchen facilities. The staff members were excellent and very pleasant. The hot breakfast option is definitely worth purchasing and having delivered to your room in the morning. The location is not near the downtown area, so driving is necessary for any activities. Would stay here again, no question.
Resposta de Caroline em 4 de jan. de 2014
Glad you enjoyed your stay, we look forward to seeing you again in the future.

8/10 - Boa

steve E, auckland

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice motel and very handy to Trentham camp
All amenities were modern and very adequate for a pleasant stay
Resposta de Caroline em 3 de mai. de 2014
Glad you enjoyed your stay, we look forward to seeing you again in the future.

8/10 - Boa

The Imp, Brissy

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very friendly and clean.
Resposta de Caroline em 4 de jan. de 2014
Hope to see you again in the future.

8/10 - Boa

Chalky, Perth Australia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We were nicely surprisedwen we arrived. Well appointedand spacious rooms.
Resposta de Caroline em 4 de jan. de 2014
Glad you enjoyed your stay and were pleasantly suprised, we look forward to seeing you again in the future.

10/10 - Excelente

Business Travel, Wairarapa

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Outstanding in Upper Hutt
Stayed in lots of motels in New Zealand this by far rates among the best. Very clean, well organised and well equipped unit. Early check in or check out at no extra charge the staff really do go the extra mile in customer satisfaction.
Resposta de Caroline em 3 de mai. de 2014
Thank you for your wonderful comments, we really appreciate feedback to enable us to improve even further. Look forward to seeing you again.

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários e conforto do quarto
Comfortable Sleep
I enjoyed my stay at the Hawk's Inn. It was quite pleasant, and dealing with the staff was quick and easy. Fast check in. It was quite close to a lot of restaurants and fast food places, which was good as we were quite tired by the time we arrived and really just wanted to relax before a busy day the next day. The rooms were clean and we were fortunate to have a gas heater and a dehumidifier. The only disappointment was that in the "room description" it had mentioned the bathroom had a jetted spa bath, and I'd been looking forward to soaking in one after an extremely long drive, but when we arrived I was a bit upset that there was only a shower in the bathroom. Never mind, it was overall a very enjoyable stay. :-)
Resposta de Caroline em 4 de jan. de 2014
Glad you enjoyed your stay and apologies for the Spa unit not being available, we hope to see you in the future and will try and ensure that a Spa unit is available.