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Avaliações de Dakota Rose Inn

2.5 out of 5
Dakota Rose Inn
94 Lincoln Ave, Underwood, ND

Avaliações

4,0
Nota 10 - Excelente. 1 de 16 avaliações" "
Nota 8 - Boa. 3 de 16 avaliações" "
Nota 6 - Ok. 0 de 16 avaliações" "
Nota 4 - Insatisfatória. 2 de 16 avaliações" "
Nota 2 - Terrível. 10 de 16 avaliações" "

3,8/10

Limpeza

5,4/10

Serviço e funcionários

4,8/10

Comodidades

4,0/10

Condições e instalações da propriedade

5,0/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

James

Pontos negativos: Limpeza
Resposta de David em 14 de jan. de 2024
We aren’t sure why this guest gave us this ranking. We try very hard to accommodate and take the very best care of all of our guests.

10/10 - Excelente

Marlene

Hospedou-se por 1 diária em out. de 2023
Resposta de David em 28 de nov. de 2023
Thanks for staying with us!

4/10 - Insatisfatória

mike a

Hospedou-se por 1 diária em set. de 2023
Resposta de David em 8 de out. de 2023
Thanks for staying with us

2/10 - Terrível

Viajante verificado

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Don’t make the mistake!
Regrettably, the state of this facility leaves much to be desired. As soon as you step foot inside, prepare yourself for a rather offensive odor that could easily be described as repulsive. But that's only the beginning. Room #4 presents you with a dilemma on what to be disturbed by first. Is it the overpowering stench of ages-old filth and uncleanliness, or the gloomy ambiance that practically oozes impending doom? Now, let's talk about the so-called "premium bedding" that would be more suitable for a convict than a guest. The pillows are so disappointingly flat that we practically forgot they were even there. And don't get me started on the carpet; it's a veritable art gallery of stains that could have been overlooked had it been given the courtesy of a vacuuming at least once this millennium. But wait, there's more! The coffee pot, oh, the coffee pot. It's generously coated in a layer of grease that surely doesn't inspire confidence in its cleanliness. And after witnessing the disheartening sight of brown water flowing from the kitchen faucet, we knew better than to even consider using it. As for the cookware, utensils, and cups, they were a downright health hazard. The condition of this place was so profoundly abysmal that we made the bold decision to cut our stay short. One more minute in those dismal surroundings was simply inconceivable.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de David em 14 de ago. de 2023
We appreciate your feedback, but perhaps you could have been less dramatic.

4/10 - Insatisfatória

Jesse

Pontos negativos: Conforto do quarto
No heat anywhere in the room the night I was there. It was cold.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de David em 10 de jul. de 2023
We apologize that you were cold. If you had adjusted the thermostat you could have warmed the room up. We appreciate your review.

2/10 - Terrível

Aj

Pontos negativos: Limpeza
Hospedou-se por 1 diária em jun. de 2023
Resposta de Management em 24 de jun. de 2023
I apologize for the poor response time. We were experiencing some internet service issues. As soon as I was able I called and left two messages as well as sent a text providing the check in credentials to the guest.

2/10 - Terrível

Viajante verificado

Pontos negativos: Serviço e funcionários
Avoid. No decent place to stay in Underwood
This is evidently an apartment building now used as long-term housing, perhaps for oil field workers. We arrived at 6:30 p.m. No one answered when we knocked on the apt. marked "Office" in order to check in. We then telephoned, but voicemail box was full. We explained our plight to one of the long term residents, who said manager also owned farm supply company across the street, and that he might be there. He wasn't, but woman had come in after hours to help an emergency customer. She tried to reach manager by phone and located him. Told us to wait outside while she drove to pick him up. It became cold, dark, and windy and threatening rain while we stood outside waiting. After 20 minutes we gave up. The next morning we got a phone message giving us the combination to get into Room 2. Another such message the next night--all a day after our reservation. This appears to be a flophouse, poorly managed. My suggestion is to avoid it like the plague.
Hospedou-se por 1 diária em set. de 2022
Resposta de David em 27 de jun. de 2023
Much of this review is not true. This guest was never told that the manager owned the farm supply business across the street. The voicemail box was not full. This guest was not patient enough for us to respond too.

2/10 - Terrível

Emily

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This place is a DUMP. It’s not even a legitimate hotel. It’s someone booking out an efficiency apartment like a hotel room, when there aren’t tenants. If that’s the case then it should be considered an airb&b but even then this would not meet those standards. Of course, I asked for a refund because I IMMEDIATELY left. However, there is no formal check in desk and no formal management. Literally NO contact info for this place but the persons personal cell number who “books” you. Expedia needed to be able to contact the “hotel” to request a refund, you think the guy answered? Lol. No refund for me because awww poor Expedia couldn’t get a hold of this fake hotel. Jeeeeee I wonder why ? This place is a sham without a doubt and I cannot believe Expedia partners with them. Judging by the photos Expedia provided, you can see it use to be an Inn, well kept and probably professionally managed. Not anymore. I also will not be using Expedia ever again. I trusted them. Huuuuge let down. This place hands down is for someone to stay so they can A do drugs, B spend the night with a prostitute C sex traffic people of D all of the above. I have never been to a more sketchy place. I felt super unsafe. Thanks Expedia!
Hospedou-se por 1 diária em jul. de 2022
Resposta de David em 14 de jul. de 2022
This guest never paid us a penny. She claimed the sheets weren’t clean, but my housekeepers had cleaned them earlier in the day and even went back and changed them again. This is the type of (guest) any hotel should avoid like the plague. We stay 95% booked all the time. If her words were remotely true we wouldn’t have so much continuous business with many return guests year after year.

2/10 - Terrível

John

Hospedou-se por 1 diária em jun. de 2022
Resposta de David em 10 de jul. de 2023
Thanks for your review.

8/10 - Boa

Patrick

Viagem a dois
Pontos positivos: Serviço e funcionários
Based on rate and location ok it was clean but was an older unit lack of outside lighting they reached out before arrival and gave password for internet along with building access good communications
Hospedou-se por 1 diária em dez.. de 2021
Resposta de David em 10 de jul. de 2023
Thanks for your review.

2/10 - Terrível

Laurie

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
This should be listed as an Airbnb not hotel. Other people live there and it’s rented out when they are not there. Check in time was 2pm, we got there after 4. Place was not cleaned and looked like the tenants had just stepped out… all beds unmade, dirty clothes in all showers, food in bathroom garbage
Hospedou-se por 2 diárias em dez. de 2021
Resposta de Nic em 8 de dez. de 2021
We had a misunderstanding with this guest. Our rooms are cleaned by outstanding housekeepers.

2/10 - Terrível

Sheila

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We spoke with an agent on the phone that was not able to speak very good English and he book this room for us when we did not even go to Underwood North Dakota so I have been trying to get a refund on this and have not been successful at all it’s very irritating.
Hospedou-se por 1 diária em set. de 2021
Resposta de David em 6 de out. de 2021
We have no poor English speaking personnel. I think this person has the wrong information.

2/10 - Terrível

Nancy

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
dirty, no air-conditioner
Hospedou-se por 1 diária em set. de 2021
Resposta de DKN em 8 de set. de 2021
We tried everything to accommodate this guest. I moved her to a different room that was clean and had ac.

8/10 - Boa

Louis

Viagem com animais de estimação, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e comodidades
This is a converted apartment building, so expect it to be more like an Airbnb than a hotel/motel. Each unit is going to be different (furniture, kitchen equipment, bedding) so I can only comment on the unit we got. There was a fully furnished kitchen with every device I have in my own kitchen, and utensils. There was a full personal laundry room. Full sized fridge and oven, toaster, blender, coffee maker, microwave, etc. The living room had a very nice lazy boy sectional and recliner, but I doubt the same quality furniture will be in every unit. The three rooms had multiple dressers (all of different ages and qualities) and closets. There was 1.5 baths in my unit, and they were clean and fine. I slept on two beds and they were both comfy. My son slept on the sectional and he was very happy with that. The unit worked perfectly for my large family and pet, but these units are definitely more akin to long term stay than your typical overnight hotel stay. If you are looking for luxury or a sanitary hotel chain experience, you are going to be unpleasantly surprised. If you want a cheap and efficient Airbnb type experience, this will work well, especially for large families.
Hospedou-se por 1 diária em jul. de 2021
Resposta de David em 10 de jul. de 2023
Thanks for your review.

8/10 - Boa

Michael

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em out. de 2020
Resposta de David em 10 de jul. de 2023
Thanks for your review.

2/10 - Terrível

Michael

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2020
Resposta de DC em 26 de mai. de 2020
We are always happy to meet your needs. Let us know how we can help out.