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Avaliações de Plataran Ubud Hotel & Spa

5 out of 5
Plataran Ubud Hotel & Spa
Jalan Hanoman, Pengosekan, Ubud, Bali

Avaliações

9,4

Extraordinária

Nota 10 - Excelente. 210 de 280 avaliações" "
Nota 8 - Boa. 56 de 280 avaliações" "
Nota 6 - Ok. 5 de 280 avaliações" "
Nota 4 - Insatisfatória. 4 de 280 avaliações" "
Nota 2 - Terrível. 5 de 280 avaliações" "

9,4/10

Limpeza

9,6/10

Serviço e funcionários

9,6/10

Comodidades

9,4/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Vivaldi

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Boa estadia, hotel bom, com bom atendimento dos funcionarios e restaurante gostoso mas o cafe da manha e muito fraco e com reposicao muito ruim, frios so tem dois tipos e um queijo.

10/10 - Excelente

AKHTAR, Mesa

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Beautiful grounds and super friendly staff. Also the breakfast is fresh with good choices
Hospedou-se por 3 diárias em mai. de 2024

6/10 - Ok

David, Vancouver

Viagem de negócios, Viagem com a família
Pontos positivos: Serviço e funcionários
Old, shows lots of age, the most poor breakfast in Asia, poor food quality, musty and although they had no available room upgrades, two appeared when we would spend money. It’s an ok hotel with nice people (all Balinese are BTW) but run down and in need of work. Food and beverage are a catastrophe. Loved the eco-friendly nature though. 5 stars for that.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Iwan em 14 de mai. de 2024
Dear Mr. David, Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven! Thank you for choosing to stay with us. We deeply appreciate your feedback and would like to extend our sincere apologies for the disappointing experience you encountered during your stay. We regret any instance where you did not feel pampered and that your requests were not fulfilled promptly. At Plataran Ubud Hotel and Spa, we place great emphasis on attentive and personalized service, ensuring that each guest's needs and desires are met with the utmost care. We deeply apologize for any oversight that may have occurred, and we will take immediate action to address these concerns with our team.Furthermore, We are committed to delivering exceptional dining experiences, and your feedback will be used to improve the quality and variety of our breakfast offerings. It is our goal to create an atmosphere where our guests can enjoy their food experience with prompt and attentive service. Regarding our room upgrade policy, we regret that this policy was not up to your expectations, we aim to offer a very special price that includes the special treats with additional Spa treatments that have been offered. We ensure that we have provided you with our best options and we regularly assess our offering to maintain the highest standards while ensuring fair value for our guests On a positive notes, we genuinely appreciate your kind words about our Eco-friendly Nature surrounding hotel’s area, which reflects our dedication to creating an ambiance of refined tranquillity Once again, we apologize for any inconvenience or disappointment you experienced during your stay. We genuinely value your feedback as an opportunity for growth. It is our sincerest hope that you will grant us another chance to exceed your expectations in the future and provide you with the impeccable luxury experience you deserve.Plataran regards,Gede AriawanGeneral Manager

10/10 - Excelente

Alexandra

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Es war perfekt!! Eine wirkliche Oase. Das Frühstücksbuffet war ein Traum! Nur zu empfehlen 👍👍👍.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Iwan em 2 de abr. de 2024
Dear Alexandra,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude. We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming your back.Plataran regards,Gede AriawanGeneral Manager

10/10 - Excelente

Wen, Fresh meadows

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It’s a quiet place in the middle of the city. It’s very friendly to tourists and has all kind of services. Money exchange, laundry, restaurant, convenient stores etc.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Iwan em 26 de mar. de 2024
Dear Wen,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude. We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming your back.Plataran regards,Gede AriawanGeneral Manager

10/10 - Excelente

Marcela

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Well located and very comfortable. Only comment is it was very very hot and the dining room really needed a fan!
Resposta de Iwan em 14 de mar. de 2024
Dear Marcela,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude. We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming your back.Plataran regards,Gede AriawanGeneral Manager

10/10 - Excelente

Willem

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The perfect location in Ubud
If you love being close to town and the Yoga Barn, this is the place to be. Walk everywhere, there are great restaurants at your doorstep. We have been coming here for years and we keep going back. Once you enter the lobby you walk into a serenity that you don't expect but will come the love. The view from the breakfast area is the best in our opinion. Two pools. A gym. And five minutes from yoga classes at YB. The service is second to none. Smiles everywhere, nothing is too difficult for the staff. We were in a twin room as we like our own mattress and the rooms are spacious, clean and light. Aircons new and individual, the bathrooms a bit worn (time for an upgrade?). We will definitely come back to our home away from home.
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Iwan em 16 de fev. de 2024
Dear Willem,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude. We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming your back.Plataran regards,Gede AriawanGeneral Manager

8/10 - Boa

Jens

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Das Hotel ist eine Oase in mitten von Ubud!
Hospedou-se por 3 diárias em out. de 2023
Resposta de Iwan em 9 de out. de 2023
Dear Jens,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude.We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming you back.Plataran regards,Gede AriawanGeneral Manager

10/10 - Excelente

Mark

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent stay. Would highly recommend.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Iwan em 25 de out. de 2023
Dear Mark,Thank you for the positive review, We are happy to hear you had a great experience. We look forward to welcoming you again at Plataran Ubud Hotel & Spa.Plataran regards,Gede AriawanGeneral Manager

8/10 - Boa

Robert

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Relaxing
Really nice hotel, VERY TRANQUIL
Hospedou-se por 4 diárias em set. de 2023
Resposta de Iwan em 25 de out. de 2023
Dear Robert,Thank you for the positive review, We are happy to hear you had a great experience. We look forward to welcoming you again at Plataran Ubud Hotel & Spa.Plataran regards,Gede AriawanGeneral Manager

10/10 - Excelente

Waseem

Hospedou-se por 9 diárias em mai. de 2023

10/10 - Excelente

Yong

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
A wonderful experience!
Hospedou-se por 5 diárias em mai. de 2023
Resposta de Iwan em 29 de mai. de 2023
Dear Yong,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenPlataran regard,Gede AriawanGeneral Manager

8/10 - Boa

Wai Cheong Stanley

Hospedou-se por 3 diárias em mar. de 2023
Resposta de Iwan em 17 de mai. de 2023
Dear Wai Cheong Stanley,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenKind Regard,Gede AriawanGeneral Manager

10/10 - Excelente

Taejo

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
All staffs are very kindly, especially the cart driver. He always wisely resolved when we had problems(grab and tour program). Thanks!!
Hospedou-se por 4 diárias em mai. de 2023
Resposta de Iwan em 9 de mai. de 2023
Dear Taejo,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenKind Regard,Gede AriawanGeneral Manager

10/10 - Excelente

Yustina

Hospedou-se por 1 diária em abr. de 2023
Resposta de Iwan em 9 de mai. de 2023
Dear Yustina,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenKind Regard,Gede AriawanGeneral Manager

10/10 - Excelente

Stefan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Von Beginn bis zum Ende war unser Aufenthalt im Plataran Ubud Wahnsinn! Alles passt hier! Das Personal, die Anlage, die Zimmer, das Frühstück. Einfach alles war super!
Hospedou-se por 7 diárias em mar. de 2023
Resposta de Iwan em 9 de mai. de 2023
Dear Stefan,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenKind Regard,Gede AriawanGeneral Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
My Go To in Ubud
This is the third time I have stayed at the Plataran. It's lovely hotel with a wonderful friendly and helpful team!
Hospedou-se por 5 diárias em dez. de 2022
Resposta de Putu Fisson Sila Hari - General Manager em 24 de mar. de 2023
Dear Guest,We would like to thank you for visiting us and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenKind Regard,Putu Fisson Sila HariGeneral Manager

10/10 - Excelente

Johannah

Viagem de negócios, Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Plataran was excellent as always. It is my favourite place to stay in Ubud

10/10 - Excelente

sara

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice hotel and friendly stuff. We loved the free activities offered by the hotel
Resposta de Fisson em 15 de nov. de 2022
Dear Sara, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Putu Fisson Sila Hari General Manager

10/10 - Excelente

Chris

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Best place to stay in Ubud
Brilliant hospitality and a fabulous stay. Couldn't rate it high enough
Hospedou-se por 2 diárias em ago. de 2022
Resposta de Fisson em 17 de ago. de 2022
Dear Chris, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Putu Fisson Sila Hari General Manager

2/10 - Terrível

HYUNBO

Need the better management
When i visited 4 years ago, everything was higher than my standard in terms of hotel cleaness, management, facility. When i visited 3 days ago with my wife, couldnt help hiding my dissapointment. Shower booth was very dirty and fixing shower equipment was bas, breakfast was worst part. Took 45min since we ordered Nasi Goreng, and tried all including juices, coffee, bread, all plates we ordered were worse than we expected. I guess this has been caused the decrease of guests and managements seem to get worse. Hope they can get back to where they were.
Hospedou-se por 2 diárias em jun. de 2022
Resposta de Fisson em 30 de jun. de 2022
Dear Hyunbo, Thank you for staying with and be a returnee guest. We take your inputs with seriousness and thanks; we will ensure that your feedback will be followed up by our team. Regarding to shower booth, soon after we receive your we did deep cleaning the room. For breakfast, during pandemic, we serve ala carte breakfast however it does not limit the option of item that guests want to have. Out team is ready to cater any requests. Again, thank you and we look forward to seeing you again in the near future. Fisson Sila Hari General Manager

10/10 - Excelente

Johannah

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect as always
Hospedou-se por 3 diárias em mai. de 2022
Resposta de Fisson em 10 de jun. de 2022
Dear Johannah, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Putu Fisson Sila Hari General Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love everything! This hotel is up there among the best we have stayed around the world; its got class. Amazing staff, stunning greenery, style in everything they do. You can only experience it to know the difference.
Hospedou-se por 3 diárias em mar. de 2020
Resposta de Agus em 23 de abr. de 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Agus Sutanto Hotel Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property on itself was amazing but what I like the most was the staff. So welcoming and nice
Hospedou-se por 4 diárias em mar. de 2020
Resposta de Agus em 23 de abr. de 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Agus Sutanto Hotel Manager

10/10 - Excelente

TAEUK

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
우붓의 추억
호텔 입구는 상업(bar)시설이라 의외.. 입구가 긴 숲을 들어 오면 선택을 후회하지않으실거에요 우붓 수영장 bar 보다 훨씬 수영장이 좋다 조식당 위치가 탁월하다(비현실적) 냉장고 뒤 작은 바 한마리 잡음 그래도 재방문의 있음 가성비 탁월
Hospedou-se por 3 diárias em mar. de 2020
Resposta de Agus em 23 de abr. de 2020
Dear TEUK Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Hotels.com community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Agus Sutanto Hotel Manager

10/10 - Excelente

TAEUK

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em mar. de 2020
Resposta de Agus em 23 de abr. de 2020
Dear TAEUK Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Hotels.com community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Agus Sutanto Hotel Manager

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Positives Beautiful breathtaking views from the rooms They do buffet breakfast Valet parking is free They have a spa which is very good Local shops are very close by walking distance Independent shopping area no franchises Near monkey forrest Friendly and helpful staff Negatives Long walks to the hotel if buggy isnt available Looks like a restaurant at the front not a hotel Hard to find A/c in some rooms doesn't work properly Buffet breakfast doesn't have a wide variety of foods Food is cold and they're aren't many people eating so makes it awkward to dine They charge for airport shuttle The hotel laundry and food service is very expensive
Hospedou-se por 4 diárias em fev. de 2020
Resposta de Fisson em 5 de mar. de 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time with us and we appreciate your kind feedback. Your constructive comments are much appreciated and rest assured that we are taking the necessary actions to ensure our spirit of continuous improvement is not being compromised. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

Ikuo, Yokohama

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
ウブド王宮近辺は少し距離がありますが、モンキーフォレストも近く、ロケーションは良いと思います。 ホテルのスタッフは、皆笑顔で、レベルの違いはありますが、日本語を勉強してサービスに活かそうと意識しているようで好感が持てました。英語がほとんどできない自分でも何とかコミュニケーションをとることができて助かりました。 部屋は、広さ、清潔さなど全般的に問題ありませんでしたが、ベランダの無い部屋だったので、喫煙者の私にはタバコを吸いに外に行くのが少々面倒でした。 朝食後に、敷地内を散歩していると、設備工事の警備をしていた方が、近くに立っている動物小屋を案内してくれました。警備の方がホテルのスタッフかどうか確認はしていませんが、ホテルの印象が格段に上がりました。
Hospedou-se por 2 diárias em fev. de 2020
Resposta de Fisson em 27 de fev. de 2020
Dear Ikuo, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

joonggeun

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em fev. de 2020
Resposta de Fisson em 27 de fev. de 2020
Dear joonggeun, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

KIHWAN

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
아주 조용한 호텔환경과 직원들의 친절한 서비스
Hospedou-se por 4 diárias em jan. de 2020
Resposta de Fisson em 14 de fev. de 2020
Dear KIHWAN, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza
Hospedou-se por 7 diárias em jan. de 2020
Resposta de Fisson em 14 de fev. de 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
salle bain mal entretenue et salle, forte traces de calcaire dans la baignoire, poussière peu faite, tapis de bain avec des taches
Hospedou-se por 1 diária em jan. de 2020
Resposta de Fisson em 13 de jan. de 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time with us and we appreciate your kind feedback. Your constructive comments are much appreciated and rest assured that we are taking the necessary actions to ensure our spirit of continuous improvement is not being compromised. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

Viajante verificado

Hospedou-se por 3 diárias em jan. de 2020
Resposta de Fisson em 13 de jan. de 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Der er super venligt personale. Pool området er meget lækkert med rismarker omkring.
Hospedou-se por 5 diárias em dez. de 2019
Resposta de Fisson em 13 de jan. de 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2019
Resposta de Fisson em 13 de jan. de 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

2/10 - Terrível

Whitney

Hospedou-se por 3 diárias em dez. de 2019

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
写真で事前に見たより綺麗でとても良かったです ご飯も美味しかった〜！
Hospedou-se por 3 diárias em dez. de 2019
Resposta de Fisson em 14 de fev. de 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

Viajante verificado

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quite good property, with beautiful rice field view.
Hospedou-se por 4 diárias em dez. de 2019
Resposta de Fisson em 13 de jan. de 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

Firoza

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2019
Resposta de Fisson em 13 de jan. de 2020
Dear Firoza, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

8/10 - Boa

Michael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lush and Inviting. In the city!!
The Plantaran is a great spot for a couple of days in Ubud. A nice enough room, great AC, comfy bed and clean and quiet. The morning breakfast was good (check to see if it’s included.... we had some confusion). The staff was always helpful but not always well informed. For instance, Twist, an amazing little restaurant for curry is steps away but the staff tried to put us in a taxi telling us it was 15 minutes away. But the lush green space beyond the front desk area makes up for it. The pools are gorgeous but close at 8pm. Staff let us stay until 9pm so we could see sun down. And the dusk that follows.
Hospedou-se por 2 diárias em dez. de 2019
Resposta de Fisson em 26 de dez. de 2019
Dear Michael, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time with us and we appreciate your kind feedback. Your constructive comments are much appreciated and rest assured that we are taking the necessary actions to ensure our spirit of continuous improvement is not being compromised. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Kind Regards, Fisson Sila Hari Executive Assistant Manager

8/10 - Boa

Patrick

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
第一晚到房間時,有大約5隻昆蟲在床上(可能因為有一段時間沒有人使用房間)。第二晚已經沒有類似情況。 另外,服務人員很好,有禮貌。每天晚上亦會有小食送給我們。 每天都會有免費活動參加。整體感覺良好
Hospedou-se por 2 diárias em dez. de 2019
Resposta de Fisson em 26 de dez. de 2019
Dear Patrick, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time with us and we appreciate your kind feedback. Your constructive comments are much appreciated and rest assured that we are taking the necessary actions to ensure our spirit of continuous improvement is not being compromised. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

Cristian Hiram

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Would definitely come back
The hotel is beautiful, the decoration is in good taste and the rooms are very comfortable. The best part was the service, every single person working here is extremely friendly and focused on you having a great experience.Nice place to relax and unplug from the noise of the streets of Ubud.
Hospedou-se por 5 diárias em nov.. de 2019
Resposta de Fisson em 26 de dez. de 2019
Dear Cristian Hiram, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 4 diárias em nov.. de 2019
Resposta de Fisson em 26 de dez. de 2019
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 6 diárias em nov.. de 2019
Resposta de Fisson em 26 de dez. de 2019
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

8/10 - Boa

Viajante verificado

Hospedou-se por 2 diárias em nov.. de 2019
Resposta de Fisson em 26 de dez. de 2019
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful staff and hotel. Central location, nearby shops and tourist spots such as Ubud Market, Royal Palace, Saraswati Temple etc. Stunning resort that offers lots of free onsite activities such as fruit carving and Balinese dancing. Daily free afternoon tea is lovely way to relax before venturing out in the evening. Breakfast buffet has extensive range of food; chef made us fresh pancakes in accordance with our dietary needs every morning. Staff are very polite, friendly and helpful – exceptional customer service.
Hospedou-se por 6 diárias em out. de 2019
Resposta de Fisson em 12 de nov. de 2019
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

Jan, Toronto

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Peaceful, naturally beautiful, appears to be far away from all city and frenzy, at the same time so close to everything - all walking distance from the property.
Hospedou-se por 4 diárias em out. de 2019
Resposta de Fisson em 12 de nov. de 2019
Dear Jan, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

Thomas

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very nice resort close to monkey forest and Ubud palace. Breakfast buffet is very extensive. Spa offers various treatments for a good price.
Hospedou-se por 1 diária em out. de 2019
Resposta de Fisson em 6 de nov. de 2019
Dear Thomas, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

Julien

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em out. de 2019
Resposta de Fisson em 23 de out. de 2019
Dear Julien, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff and set up at this property. It is good to be slightly away from the middle of all the action too...
Hospedou-se por 3 diárias em out. de 2019
Resposta de Fisson em 21 de out. de 2019
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager