10/10 - Excelente
Rebecca
Viagem a dois
26 de jul. de 2025
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved our stay. From the moment we were picked up by the driver (Komang, you were so lovely and accomodating, thank you so much for waiting all that extra time for us and doing a second transfer which was also delayed, we hugely appreciated it) we were immediately thoroughly looked after. We have never experienced the levels service we did here - everyone helped immensely and nothing was too much trouble. They even arranged a lovely flower greeting for our anniversary, a much appreciated personal touch.
Our room was lovely (sky loft) it was only a shame that we didn't spend too much time there as we were out exploring, but we loved having breakfast on the private roof terrace. We also had an in room massage which was very relaxing.
Unfortunately we also didn't get to go in the pool but it looked very peaceful.
The food was lovely (breakfast, we were not around for dinner) and we appreciated the detail and arrangements to get everything perfect.
Although the surrounding area is very peaceful and natural, we appreciated the complimentary scooter rides into the center of Ubud, we had a jam packed itinerary and it helped keep us on track. The concierge was also at hand to advise and help with our plans and questions.
The hotel is small but bespoke and allows the staff to really focus on their guests. We doubt we will ever be looked after the same and we thank everyone for their friendliness and hospitality. We had an amazing stay and wished it was longer.
Rebecca
Hospedou-se por 3 diárias em jul. de 2025
