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Avaliações de Super 8 by Wyndham Tyler TX

2 out of 5
Super 8 by Wyndham Tyler TX
2616 North Northwest Loop 323, Tyler, TX

Avaliações

6,8
Nota 10 - Excelente. 260 de 1000 avaliações" "
Nota 8 - Boa. 289 de 1000 avaliações" "
Nota 6 - Ok. 169 de 1000 avaliações" "
Nota 4 - Insatisfatória. 119 de 1000 avaliações" "
Nota 2 - Terrível. 163 de 1000 avaliações" "

7,0/10

Limpeza

7,4/10

Serviço e funcionários

6,0/10

Comodidades

6,8/10

Condições e instalações da propriedade

6,0/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

yolanda

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Manager em 10 de mai. de 2024
Hello yolanda,We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly with any further details about your stay so we can address any issues. We appreciate your input and hope to welcome you back in the future for an improved stay.

10/10 - Excelente

Nancy

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff at this facility are extremely nice and very friendly I was very surprised by the property it is well maintained I recommend this to everyone
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Manager em 10 de mai. de 2024
Hello Nancy,We are delighted to hear that you enjoyed the exceptional hospitality of our team and found the property well-maintained. Your recommendation means a lot to us. Thank you for taking the time to share your positive experience with us.

2/10 - Terrível

Debra

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Attendant up front was rude no towels in rooms you have to go ask for them not allowed to take breakfast to room no cleaning of rooms and bedding looked to be about 20 years old with stains on them
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Manager em 6 de mai. de 2024
Hello Debra,We regret to hear about your experience and appreciate your feedback. Your comments will be shared with our team for their review and improvement. We value your input as it helps us to enhance our services for all our guests.

2/10 - Terrível

Timothy

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Do not stay here unless you have no other option. I don't normally leave bad reviews and i was content to skip this one intil i woke upbto bugs in the bed and the smell of sewer when i turned the water on. Do better.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Manager em 4 de mai. de 2024
Hello Timothy,We're disheartened to hear about your experience and regret that it fell short of expectations. Your feedback will be shared with the team for further review. It's important to us that all guests have a comfortable stay, and we apologize for any inconvenience caused during your time with us.

10/10 - Excelente

Floyd

Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 6 de mai. de 2024
Hello Floyd,We are thrilled to hear you had an excellent stay with us! We look forward to welcoming you back soon for another wonderful experience at our hotel.

8/10 - Boa

Carla

Pontos positivos: Limpeza e condições e instalações da propriedade
Staff are not the friendliest but they take care of business . If you need a quick place to crash , this is the place for you.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 15 de abr. de 2024
Hello Carla, Thank you for sharing your experience with us. We appreciate your feedback and are pleased to hear that our staff was able to assist you efficiently. Should you have any future concerns, feel free to reach out to our management team directly.

8/10 - Boa

Fheryl, Oakdale

Pontos positivos: Limpeza
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 15 de abr. de 2024
Hello Fheryl, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 - Terrível

Martha, Diamond Bar

Viagem de negócios, Viagem com a família
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
We rented a double bed room for two people. The front desk gave us one shower towel and one wash cloth each, also a tiny, very tiny, bottle of liquid soap for three days. No shampoo, conditioner or lotion. Thank God I brought shampoo and conditioner.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Manager em 13 de abr. de 2024
Hello Martha,We appreciate you sharing your experience with us. Guest feedback is important for our improvement and we will address your concerns internally for further review. We recommend reaching out to our management team for any additional assistance or feedback.

10/10 - Excelente

Kadetra

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was secluded just the way i like it
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 12 de abr. de 2024
Hello Kadetra,We're delighted to hear that you enjoyed the privacy our location offers. Our aim is to provide a tranquil and peaceful stay for all our guests. We hope to welcome you back for another relaxing getaway in the future.

4/10 - Insatisfatória

Regina

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Small roaches in the room, no shampoo, no soap, rationing of extremely small towels, old wash cloths, no breakfast at all, pool drained
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 10 de abr. de 2024
Hello Regina,We appreciate your feedback and regret to hear of your experience. Our team takes cleanliness seriously, and we are sorry to learn of the oversight you encountered. Guest comfort is important to us, and we have shared your comments for internal review and improvement. We hope you will consider reaching out to our management so they can address your concerns directly.

2/10 - Terrível

Jennifer

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There were roaches in the rooms. My son is disabled and had an accident on the sheets. They said no that housekeeping was closed. The staff was rude. No breakfast. No pool.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Manager em 10 de abr. de 2024
Hello Jennifer,We're sorry to hear about your experience, and we take feedback seriously. Please direct any further concerns to our management team for review and assistance. Thank you for choosing to stay with us; we appreciate your understanding.

2/10 - Terrível

Walter

Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 9 de abr. de 2024
Hello Walter, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them accordingly.

8/10 - Boa

Jimmy, Sun City

Pontos positivos: Limpeza e serviço e funcionários
decent area to sleep
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 7 de abr. de 2024
Hello Jimmy,We appreciate your feedback and are glad to hear you found our location suitable for rest. Your comfort is important to us, and we hope you had a restful stay with us. If there are any aspects you feel we can improve upon, please do not hesitate to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 - Excelente

Rikki

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 5 de abr. de 2024
Hello Rikki,We appreciate you taking the time to share your feedback with us. Our team is thrilled to hear that you had a positive experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon for another enjoyable visit.

10/10 - Excelente

Jaun

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Manager em 7 de abr. de 2024
Hello Jaun,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! If you have any further comments or suggestions, please do not hesitate to get in touch with us.

2/10 - Terrível

Vageir

Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 20 de abr. de 2024
Hello Vageir,We're sorry to hear that your experience did not meet expectations. Please feel free to contact us with any specific feedback to help us improve our services.

10/10 - Excelente

Rikki

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 31 de mar. de 2024
Hello Rikki,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 - Excelente

Walter

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 29 de mar. de 2024
Hello Walter,We are joyful to hear you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 - Excelente

Amber

Pontos positivos: Limpeza, serviço e funcionários e comodidades
The front desk guy was very nice and the breakfast was good. And it was a quiet property
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 27 de mar. de 2024
Hello Amber,We are stoked to hear that you enjoyed the service from our front desk staff, found the breakfast satisfactory, and appreciated the peaceful ambiance of our property. We value your feedback and hope to welcome you back in the future for another pleasant stay.

10/10 - Excelente

Rikki

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Manager em 15 de abr. de 2024
Hello Rikki,We are thrilled to hear that you had an excellent stay with us! If you have any further comments or suggestions, feel free to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - Excelente

Amber

Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 15 de abr. de 2024
Hello Amber,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.

2/10 - Terrível

jonathon

Viagem de negócios
Pontos negativos: Serviço e funcionários
Refund know…..
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 16 de mar. de 2024
Hello jonathon, We appreciate your feedback and regret any inconvenience during your stay. Should you have any concerns, feel free to reach out to our management. Thank you for staying with us.

8/10 - Boa

Alexis

Viagem com família e crianças pequenas
Pontos positivos: Comodidades
Esta Bien
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Manager em 14 de mar. de 2024
Hello Alexis,We appreciate you taking the time to share your feedback with us. Should you have any further comments or concerns, please feel free to get in touch with our management team. Thank you for choosing to stay with us.

2/10 - Terrível

Raven

Viagem com família e crianças pequenas
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Do Not Book!! Walked in and there was a dead roach on the dresser. They continued to crawl on the walls. We left the same night. Asked for a refund and the lady at the front desk was rude. Never got a refund.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 3 de mar. de 2024
Hello Raven,We are sorry to hear about your experience and appreciate your feedback. We encourage guests to reach out to our management team directly for further assistance regarding refunds and any concerns during their stay. Thank you for bringing this to our attention.

4/10 - Insatisfatória

Guy

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
C était pas propre
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 2 de mar. de 2024
Hello Guy,We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable to us, and we will address this matter with our team to ensure our cleanliness standards are met for all our guests. Thank you for bringing this to our attention.

10/10 - Excelente

Curtis

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff exceptionally polite and responsive to requests, concerns.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 1 de mar. de 2024
Hello Curtis,We appreciate your kind words about our attentive staff and their dedication to guest satisfaction. Your feedback is valuable to us, and we look forward to welcoming you back for another enjoyable stay.

2/10 - Terrível

Charles

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel is located in a sketchy area that didnt make me feel safe going out at night...especially from what many people told me.
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Manager em 29 de fev. de 2024
Hello Charles, We regret to hear about your concerns regarding the surrounding area. Your safety is of utmost importance, and we recommend guests take necessary precautions when exploring unfamiliar neighborhoods. If you have any further feedback or would like to discuss your stay in detail, please do not hesitate to contact our management team. Thank you.

8/10 - Boa

Eric

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
Ok motel property is older motel rooms are good and clean only thing i found my shower didn't drain fast it drain really slow
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 15 de fev. de 2024
Hello Eric, Thank you for choosing our motel for your stay. We appreciate your feedback and are glad to hear that you found our rooms clean and comfortable. We apologize for the inconvenience caused by the slow drain in the shower. We will definitely look into this matter and address it accordingly.

10/10 - Excelente

Jesus, Tyler

Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 22 de mar. de 2024
Hello Jesus,We're thrilled to hear you had a wonderful experience during your stay! Please don't hesitate to reach out if there's anything else we can assist you with.

2/10 - Terrível

Keath

Viagem de negócios, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There were roaches in the tub, sink, bed, and on the tables. The tv didn’t work and the couch had horrible stains on it.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 15 de fev. de 2024
Hello Keath, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - Excelente

Rikki

Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 22 de mar. de 2024
Hello Rikki,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.

4/10 - Insatisfatória

Jaciel

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 10 de fev. de 2024
Hello Jaciel,We're sorry to hear that your stay did not meet your expectations. We value your feedback and would appreciate it if you could reach out to our hotel directly to discuss any specific concerns you may have had during your visit. We strive to improve our services and ensure the satisfaction of our guests.

4/10 - Insatisfatória

Herbert

Viagem de negócios
Pontos negativos: Limpeza e condições e instalações da propriedade
It was conveniently located. But, it had roaches.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 31 de jan. de 2024
Hello Herbert, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We take cleanliness and pest control very seriously, and we have addressed this issue with our team to ensure it is resolved. We appreciate your valuable input and hope to have another opportunity to serve you in the future.

10/10 - Excelente

Casey

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Manager em 29 de jan. de 2024
Hello Casey,Thank you for choosing our hotel for your stay! We highly appreciate your perfect rating and we're thrilled to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, we encourage you to get in touch with our hotel directly. We look forward to welcoming you back in the future!

8/10 - Boa

Butch

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 31 de jan. de 2024
Hello Butch, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 - Ok

Floyd Kenneth

Pontos negativos: Serviço e funcionários
When looking at property 😜 was no mention of extra deposit
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 27 de jan. de 2024
Hello Floyd Kenneth,Thank you for choosing our hotel for your stay. We apologize for any inconvenience caused by the lack of mention regarding an extra deposit. We kindly request all guests to reach out to our management team for any concerns or queries prior to their arrival. They will be more than happy to assist you with any questions you may have.

4/10 - Insatisfatória

Daniel

Viagem a dois
Pontos negativos: Limpeza e condições e instalações da propriedade
Shower was not clean had a clump of womans hair on the shower wall. Has roachs and secondary door lock was broken
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 23 de jan. de 2024
Hello Daniel, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 - Excelente

Rikki

Pontos positivos: Comodidades
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 22 de jan. de 2024
Hello Rikki,Thank you for your positive rating! We're glad to hear that you had a great experience at our hotel. We strive to provide excellent service and we hope to welcome you back in the future.

10/10 - Excelente

Rikki

Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 20 de jan. de 2024
Hello Rikki, We're thrilled to hear that you had a fantastic experience during your stay with us. We're grateful for your support and hope to welcome you back in the future. Don't hesitate to reach out if you have any further questions or concerns. Safe travels!

2/10 - Terrível

Esther

Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 18 de jan. de 2024
Hello Esther, We're sorry to hear that you did not have a satisfying experience during your stay with us. We value your feedback and encourage you to reach out to our hotel so that we can address any concerns you may have had. We strive to provide exceptional service to all of our guests and would appreciate the opportunity to make it right.

8/10 - Boa

Jowi

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 9 de jan. de 2024
Hello Jowi,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and hope you had a wonderful experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and are always looking for ways to improve our guests' satisfaction.

2/10 - Terrível

Kammy

Viagem de negócios, Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was infested with roaches
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Manager em 9 de jan. de 2024
Hello Kammy,We apologize for any inconvenience you may have experienced during your stay. We take cleanliness very seriously and have appropriate measures in place to address any pest issues that may arise. We will investigate this matter and take necessary actions to ensure this is not repeated. Thank you for bringing this to our attention, and we appreciate your feedback.

6/10 - Ok

Samuel

Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 25 de jan. de 2024
Hello Samuel, We're sorry to hear that your stay with us was not up to your expectations. We value your feedback and encourage you to reach out to our hotel directly so we can address any concerns you may have. We strive to provide the best possible experience for all our guests and appreciate your input.

2/10 - Terrível

Jacob

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Roaches in rooms
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Manager em 24 de dez. de 2023
Hello Jacob,Thank you for bringing this matter to our attention. We take cleanliness and guest satisfaction seriously. We apologize for any inconveniences you may have experienced during your stay. Our team will investigate the situation and take appropriate actions to address it. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for an improved experience.

2/10 - Terrível

Hartsfield

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Front desk clerk was rude and roaches in the room
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Manager em 23 de dez. de 2023
Hello Hartsfield,We appreciate you taking the time to share your rating. We regret to hear that your experience did not meet your expectations. If you could kindly provide any specific feedback or concerns, we would appreciate the opportunity to address them. Please don't hesitate to reach out to our hotel directly. We hope to have the chance to make it up to you in the future.

2/10 - Terrível

James

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Difficult time finding a clerk for check-in. Telephone not answered. Had to return to desk get Wi-Fi password. Hard to find clerk. Room was very dark and dreary.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 22 de dez. de 2023
Hello James, We apologize for any inconvenience you experienced during check-in. Your feedback will be shared with the team. We're sorry for any difficulty you encountered while trying to reach us via telephone. We appreciate your patience. We're sorry to hear that you found your room to be dark and dreary. We value your feedback and will take it into consideration for future improvements.

10/10 - Excelente

Tyrone

Pontos positivos: Comodidades
Everything
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 21 de dez. de 2023
Hello Tyrone,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

2/10 - Terrível

Dilraj

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I don’t like service and room
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 21 de dez. de 2023
Hello Dilraj, We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide exceptional service and comfortable accommodations. We encourage you to reach out to our management team directly to discuss your concerns further. Thank you for choosing our hotel.

6/10 - Ok

Tangela

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 19 de dez. de 2023
Hello Tangela, We apologize if your recent experience at our hotel was not up to your expectations. We value your feedback and would appreciate it if you could provide us with more details about your stay so that we can address any issues. Please reach out to us directly so that we can assist you further. We hope to have another chance to provide you with a better experience in the future.

2/10 - Terrível

Ralph, MAXWELL

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 19 de dez. de 2023
Hello Ralph, We are sorry to hear that your experience at our hotel did not meet your expectations. We would appreciate it if you could kindly share your feedback directly with us so that we can address any concerns you may have had. Our goal is to continuously improve and deliver exceptional service to our guests.